McKinney Buick GMC

The experience was great!! My first visit was by myself and Jason took the time to show me around and answer all my questions. For us, it took a few more visits to see him to finalize everything due to our and Jason took the time to show me around and answer all my questions. For us, it took a few more visits to see him to finalize everything due to our schedules but Jason was always prompt answering emails and phone calls. On the evening we were doing our paperwork we worked with Ryan in financing, he was very helpful and informative. Thank you!! More

Had a wonderful experience with the Sales people. My Had a wonderful experience with the Sales people. My only issue was the amount of time I had to wait on the vehicle to be inspected and detailed aft Had a wonderful experience with the Sales people. My only issue was the amount of time I had to wait on the vehicle to be inspected and detailed afterwards. I believe it took to long. My salesman, William, went up and beyond than expected. I very polite gentleman who stayed calm even after I got upset with the detail crew. (I am not a very patient woman!!) I would refer anyone I knew looking for a vehicle to this location. Thank you for all your help & patience! More

Stay away from McKinney Buick GMC!!! They lie, take your trade in sell it, take your money, but they don't provide you with the new car that you signed the contract for!!! We are out our trade in, $1,200 a trade in sell it, take your money, but they don't provide you with the new car that you signed the contract for!!! We are out our trade in, $1,200 and we have NO vehicle!!! We have spend days with them trying to lease a vehicle because no one at the dealership knows what is going on. Stay away from McKinney Buck GMC!! More

Rodney is always very friendly. I have been very pleased with the service and attention given to my vehicle. Rodney is always there for me when I have a problem or questions about my car. with the service and attention given to my vehicle. Rodney is always there for me when I have a problem or questions about my car. More

Best customer service by far! Rodney and Tracey have gone above and beyond EVERY time I have been to McKinney Buick GMC! I appreciate both of them more than words can express! I would recommend this dealersh above and beyond EVERY time I have been to McKinney Buick GMC! I appreciate both of them more than words can express! I would recommend this dealership and the service department to anyone and everyone! More

Service was scheduled as promised and a reminder was e-mailed to me. Trk was cleaned and detailed as promised. Prompt attention. Dealer called me when ready to pickup. e-mailed to me. Trk was cleaned and detailed as promised. Prompt attention. Dealer called me when ready to pickup. More

These guys made me feel like a queen: they were very kind, and I know I had the best salesmen William Tift. He worked along side with Mike Horton, and I got everything I wanted and a great deal with the kind, and I know I had the best salesmen William Tift. He worked along side with Mike Horton, and I got everything I wanted and a great deal with the help of Mike Smitty, and what Dealership gives you a trip for 2- on a Cruise, that"s right I get to stay 3days, 2nights,hotel . and round trip airline tickets. If you can beat this experience pleased let me know. Don"t forget the best people in car sales Mike,Mike, and Mr.William Tift More

Thank you for reapplying the Zak Tek and the full detail wash on my Terrain. AS always they did a great job and thank you for the refreshments. Melissa Flanagan wash on my Terrain. AS always they did a great job and thank you for the refreshments. Melissa Flanagan More

I brought the truck in for a oil change. Come to find out I did not have a service adviser and no one ever came and gave me an update on what was going on. I had to finally ask what was taking so long. out I did not have a service adviser and no one ever came and gave me an update on what was going on. I had to finally ask what was taking so long. I was told that it was too hot for the workers and that were working slow. I understand that it is very hot outside but I sat and waited for 3 hours for an oil change, we didn't get a car was because they said they were too backed up to do it. No one could tell me why it took 3 hours for an oil change, I was not happy when I left. More

I selected a vehicle at 3 different dealerships via internet (all Terrains SLT2) This is only dealership that followed up beyond sending me an automated e-mail that said i would be contacted soon. A we internet (all Terrains SLT2) This is only dealership that followed up beyond sending me an automated e-mail that said i would be contacted soon. A week later I went to the dealership that worked out a deal that satisfied me on line before my arrival. I was disappointed with the trade allowance on both vehicles I traded in on the new one however the overall experience was the best I've ever experienced at a Dealership in the last 32 years! In the future when sending an e-mail to Jerry.Cowan@VA.Gov please address me as Jerry Cowan not Patricia Cowan, Thanks, Jerry More