McKenzie Buick GMC - Service Center
Milton, FL
211 Reviews of McKenzie Buick GMC - Service Center
I appreciate your service department repairing my car. The communication could have been better. If you tell someone you will call them, please do so. Don’t make them call you. Your employees were very co The communication could have been better. If you tell someone you will call them, please do so. Don’t make them call you. Your employees were very courteous and did a nice job correcting mistakes. Thanks again. More
Battery replacement Friday evening I had a dead battery on my truck. I called to see if Mckenzie motors Service department was open on Saturday; they said they were. I we Friday evening I had a dead battery on my truck. I called to see if Mckenzie motors Service department was open on Saturday; they said they were. I went in Saturday morning, early only to find they only had two service employees and a back-log of customers. They said it would take at least two hours. The service manager tested my battery and said it would have to be replaced. I don't know how he did it but I was back on the road in just under an hour. I have been a customer of McKenzie Motors for over 18 years. They have always given me great service. Thank you. More
Excellent service Service on gmc truck scheduled and completed on time. Answered other questions, for another vehicle, checked problem and scheduled appointment for fur Service on gmc truck scheduled and completed on time. Answered other questions, for another vehicle, checked problem and scheduled appointment for further service to correct problem. More
center is great They were respectful, helpful. courteous, kind, and thoughtful. They were really good at installing the thingy under warranty and the parts person did They were respectful, helpful. courteous, kind, and thoughtful. They were really good at installing the thingy under warranty and the parts person did the install because the regular workers were busy so to get me done quickly Jim Windrow asked the parts guy if he could handle the install and he said sure he could do it and then proceeded to install it quickly with no hesitation and sent me on my way. Sorry I missed seeing Roberta Stuart since she was the one who set up the whole install and was the one to order the part for me under warranty. Thanks for keeping the lights on Saturdays so I could come in and get that great service. I'm overwhelmed with thankfulness. More
Great service! Good hospitality, friendly people who treat you welcome and make you feel your business is of great importance. The quality of service is great. I hig Good hospitality, friendly people who treat you welcome and make you feel your business is of great importance. The quality of service is great. I highly recommend McKenzie Motors. Y'all care about your customers! Thank you! More
Service is Great Roberta is the best service writer I have ever worked with! All of the team at McKenzie's is great and are always ready to help in any way they can. Roberta is the best service writer I have ever worked with! All of the team at McKenzie's is great and are always ready to help in any way they can. More
Always....McKenzie Motors Have worked with dealership with the purchase of seven cars. Very happy that I can depend on this dealership. I will always go their first. I am a loy Have worked with dealership with the purchase of seven cars. Very happy that I can depend on this dealership. I will always go their first. I am a loyal customer. More
Great! I've always had good experiences when going to McKenzie Motors. The staff has always been friendly and polite. When I have my vehicle serviced at Mc I've always had good experiences when going to McKenzie Motors. The staff has always been friendly and polite. When I have my vehicle serviced at McKenzie, they always keep me informed, while I wait for the service, as to how much longer it will be, before my vehicle will be ready. More
Such an awesome place. Friendly staff and always willing to help. Any car troubles I had, they fixed perfectly. They do a great job here. Definitely recommend! to help. Any car troubles I had, they fixed perfectly. They do a great job here. Definitely recommend! More
Replaced rotors Brought my 2020 truck in for brake noises and during the first visit the service dept turned the rotors after speaking with the GM Lloyd about my diss Brought my 2020 truck in for brake noises and during the first visit the service dept turned the rotors after speaking with the GM Lloyd about my dissatisfaction on turning the rotors rather than replacing them he assured me he would order new rotors and have them installed. I appreciate and respect McKenzie Motors for taking care of their customers. More