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McKenzie Buick GMC - Service Center

Milton, FL

4.8
211 Reviews

211 Reviews of McKenzie Buick GMC - Service Center

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January 26, 2020

I was very impressed that the dealership was very accurate with my appointment time. Because I am O.C.D. Lol!!!!! . I would recommend your company to friends and family. Thanks again. More

by CAROLBARTON8188
Recommend Dealer
Yes
Employees Worked With
Jim Windrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lloyd Hemenway, Mark Gilmore, Eugene "Bambino" Bolek, Mark Ciano II, mike norwood, Roberta Stuart
January 23, 2020

McKenzie Motors is the best. Roberta always takes care of all of my service needs on my Yukon quickly and professionally, and she is always courteous and friendly! Jim Winslow, the sales manager, always make More

by ROB.KRAUSSJR
Recommend Dealer
Yes
Employees Worked With
Jim Windrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberta Stuart, David (Chief) Tillman
January 18, 2020

Acadia first visit Work that could be accomplished was thorough quick and met our expectations. Still for SD card for Navigation system. Running boards and pinstripes i More

by GLENNTM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roberta Stuart
January 17, 2020

Extremely helpful, and knowledgeable about her job. Customer service is top notch. The whole team makes you feel like family. Will highly recommend this dealership to all my family and friends. More

by PARAMI43
Recommend Dealer
Yes
Employees Worked With
Roberta Stuart
January 15, 2020

GOOD JOB Friendly people, Roberta was nice and so was the gentleman that took care of setting up the service. Mike remembered me from when I purchased my vehi More

by JIMMY40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Eugene "Bambino" Bolek, mike norwood, Roberta Stuart
January 14, 2020

Service at a personal level, I was treated like family. Clean, friendly, employees always willing to help. Very knowledgeable concerning vehicle needs and repairs are prompt. The waiting area is very comfor More

by JSTANTON05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roberta Stuart
January 10, 2020

oil change, recall item, and fix my transmission I did this review yesterday. Please don't send me this twice again. They finally after three tries fixed my transmission right. Seems to be shiftin More

by cw8812
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roberta Stuart
January 05, 2020

Great work Always have a great experience and very friendly. Roberta is always a pleasure to work with and extremely helpful. Would recommend to all my friends More

by MCCAFFREYMJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roberta is great and very friendly. Always great working with her., Roberta Stuart
January 05, 2020

great service Great service. Roberta is very friendly and a pleasure to work with. She is an asset to McKenzie. A plus plus plus plus plus. She is great says it More

by DIEHLG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roberta Stuart
January 03, 2020

Communication Dropped my car off the night before with the drop box. Heard nothing from them so called at 4pm and was told they were too busy to take my call but wo More

by KOSBORNE32571
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
no one
Feb 25, 2020 -

McKenzie Buick GMC responded

Sorry about this experience and I apologize for the time it took for me to respond to this. I have assumed the responsibility of GM on 1 January and have been diligently making changes on how we stay in touch with our customers, this has included hiring of 2 more people dedicated with staying in touch with our customers. However in the future feel free to ask for myself Lloyd and I will personally handle any issue that may arise. Thanks for your business