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McKenzie Buick GMC
Milton, FL
1,487 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
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Showing 1,487 reviews
December 18, 2019
Service and Troubleshoot StabilliTrak As always, received a warm welcome from service personnel. No issues were found with the StabiliTrak system. A regular oil change and inspection was p As always, received a warm welcome from service personnel. No issues were found with the StabiliTrak system. A regular oil change and inspection was performed in an acceptable time and I was out the door with a Merry Christmas wish. More
by DTLANINI
Verified CustomerEmployees Worked With
Mitchell Hayward, Roberta Stuart
December 17, 2019
Very pushy and poor new vehicle quality control. Tubular side steps were listed on window sticker but, were not installed by dealership. The dealers sales manager tried to add side steps to sw Tubular side steps were listed on window sticker but, were not installed by dealership. The dealers sales manager tried to add side steps to sweeten the deal. When approaching the dealership about the missing side steps and asked for a refund (assistant sales manger (the closer) said, “they were wondering why side steps were not installed on a Denali while negotiating the deal”. Was told that I would be getting a refund for the side steps, the price refunded, was not the price listed on-line while building a like vehicle (no price listed on window sticker), I asked to see the price of the side steps, the assistant sales manager (the closer) would not get it for me. Was charged for a paper tag but, when the dealership registered the vehicle and then mailed me a sticker for my metal tag. I told the dealership the vehicle would be used for personal use when purchasing the vehicle, not commercial. Registration decreased from $147 to less than $100 a year in December because, the dealer registered as commercial vehicle. Waited over an hour to see the finance and insurance manager and no one was with him when we arrived with 2 checks for the agreed price of the vehicle, July 2019. Had us fill out the survey before seeing the financial and insurance manager. Got a refund for the side steps (did not include sales tax but there was sales tax for the price of the vehicle, which included the side steps) and a partial refund for the registration. Having to pay interest on more than $600 in refunds. The financial and insurance manager harassed me about the paper title for my trade in because of the $89 cost for a duplicate, I finally found it 3 days later. They were worried about the $89 when I’m having to pay interest on refunds. Called to talk to the owner, I would be transferred to the managers and not allowed to talk to owner plus, no messages were given to the owner. I have left messages with the service department and they don’t return calls ether. More
by Buck
Employees Worked With
Mark Ciano II
May 31, 2019
Mark did it again!! We just purchased out second truck from McKenzie Motors. Mark and Gene took great care of us! We highly recommend McKenzie Motors and the great staf We just purchased out second truck from McKenzie Motors. Mark and Gene took great care of us! We highly recommend McKenzie Motors and the great staff. More
by Alan & Geri
Employees Worked With
Mark and Gene
December 30, 2018
Purchase Now Awesome end of year deals and friendly service. A non-aggressive sales men will always make your experience better. I highly recommend this dealership Awesome end of year deals and friendly service. A non-aggressive sales men will always make your experience better. I highly recommend this dealership if you in the market for purchasing a new or used vechile. Thank you for treating me with TOP service! More
by Happy Driver
Employees Worked With
Mike Norwood & Mike Wallace
December 11, 2018
As always great Service As always GREAT service, Friendly, timely. I drive 35 miles to come here and will continue. Have bought 3 Yukon's and 3 Pickups in past 10 years. As always GREAT service, Friendly, timely. I drive 35 miles to come here and will continue. Have bought 3 Yukon's and 3 Pickups in past 10 years. More
by Mckenzie Review
Employees Worked With
Gentleman in Service,
December 07, 2018
Mike was great start to finish . Helped find the car we wanted and find the deal we needed. We appreciate his help and service after the sale . Helped find the car we wanted and find the deal we needed. We appreciate his help and service after the sale More
by buyer
Employees Worked With
Mike primarily
November 23, 2018
Able to reach my goals Car buying is one of my least favorite activities. I actually did not have a 'buyer's remorse' reaction this time around because the McKenzie Motor s Car buying is one of my least favorite activities. I actually did not have a 'buyer's remorse' reaction this time around because the McKenzie Motor staff was willing to work with me before I signed the final contract. I appreciated their patience and assistance in answering questions and helping me reach my goals with this purchase. More
by happy
Employees Worked With
Kyle, Mark W, Gene
October 15, 2018
great experience Gene bolek was very helpful and pleasant,was there 4 service on mother in law's car,had been looking 4 a truck 4 a little while Gene bolek was very helpful and pleasant,was there 4 service on mother in law's car,had been looking 4 a truck 4 a little while More
by 2018canyon
Employees Worked With
Gene bolek
October 07, 2018
Great people to work with. Make sure you are a satisfied cu Made sure vehicle was in A plus condition before leaving dealership. Jim Windrow/Chuck Townsend very professional. Will be back in the future. Also fa Made sure vehicle was in A plus condition before leaving dealership. Jim Windrow/Chuck Townsend very professional. Will be back in the future. Also family members just bought from McKenzie. More
by Dan-golf
Employees Worked With
Jim windrow and chuck Townsend.
October 02, 2018
4th time it’s obvious that I’m happy with McKenzie Good people, will work with you in all areas...Got to love McKenzie this is my 4th vehicle that I bought from them. If anyone need a GMC buy from McK Good people, will work with you in all areas...Got to love McKenzie this is my 4th vehicle that I bought from them. If anyone need a GMC buy from McKenzie you can’t get a better deal. More
by Mc6742003
Employees Worked With
Dave Ciano
