McKenzie Buick GMC

all around a great group of people I do not think I will ever buy a car from anyone else. All the way from the sales person to service I have had a great experience I do not think I will ever buy a car from anyone else. All the way from the sales person to service I have had a great experience More

Long wait time with a scheduled appointment I had a scheduled appointment to patch a tire, took over 1.5 hours to complete. I schedule all my oil changes with McKenzie and they usually are done I had a scheduled appointment to patch a tire, took over 1.5 hours to complete. I schedule all my oil changes with McKenzie and they usually are done in 45-60 minutes. Do o not know why the tire took so long. More

All of the staff were very friendly and helpful. I had a very pleasant experience with McKenzie Motors as a first time buyer. I'm likely to go to them again for future car needs. very pleasant experience with McKenzie Motors as a first time buyer. I'm likely to go to them again for future car needs. More

I originally came into this dealership trying to look at a new Ford Explorer (google gave me the location when I searched for Ford). When I showed up, TJ helped me out and explained there weren’t any new F a new Ford Explorer (google gave me the location when I searched for Ford). When I showed up, TJ helped me out and explained there weren’t any new Ford’s here, but asked if I was interested in taking a look at GMC and Buick’s equivalents. TJ listened to everything I told him and subsequently, I really liked what he had to show me but I just didn’t think there was any way these vehicles would be in my price range. I thanked him and he was very courteous, at which point I continued my car search. All the other dealerships had relatively comparable prices up front, but I was very turned off by their approach to customer service. I very much wanted to give my business to TJ and the GMC team, so I reached back out to see if TJ could run me numbers as he had previously offered to me. After running the numbers, I was surprised to find he was able to give me a better offer than all the other dealerships, as GMC/Buick is typically slightly more expensive. In this case, I got a better car at a better price! Furthermore, I felt like TJ was there to help me every step of the way! It was obvious he wanted to ensure customer satisfaction, whereas the other dealerships I went to just made me feel like another number. I can’t thank TJ enough for his professionalism, and overall approach to selling my family and I our new car. We absolutely love the car and we are beyond impressed by the overall customer service experience provided by TJ and the entire staff! Thank you all very much, we will definitely be recommending friends and family to see TJ and your entire team!! More

Great Sales & Service Initially started talking about a purchase over the phone. Made an appointment and they had the Truck on display when I drove in. John, our salesman Initially started talking about a purchase over the phone. Made an appointment and they had the Truck on display when I drove in. John, our salesman, was very helpful. After purchase John continued to contact me to see how the truck was doing and if I had any questions regarding operation of the vehicle (primarily technology package.) Yes I would recommend them (and I have!) More

Mark and Mike made this as stress free and easy as possible. Attentive for any questions but not pushy. Thank you so much for everything possible. Attentive for any questions but not pushy. Thank you so much for everything More

Just downright authentic and customer-friendly. Their staff is their asset! So many nice folks in one place. You can just feel it! Kudos Super staff is their asset! So many nice folks in one place. You can just feel it! Kudos Super More

Everyone was friendly and made me feel welcome. Staff was very kind and answered all my question. The internet sales was great because my spouse had a stroke and I could not get there. They all made sure I w very kind and answered all my question. The internet sales was great because my spouse had a stroke and I could not get there. They all made sure I was in and out so I could get back home to him. I live 75 miles away and it was worth the drive More

Service experience Arrived about 15 minutes early for appointment for service of my Jeep Cherokee Sport (I don't trust the maintenance at the local Jeep Dealership). Pr Arrived about 15 minutes early for appointment for service of my Jeep Cherokee Sport (I don't trust the maintenance at the local Jeep Dealership). Processed quickly by Roberta, and led to the customer lounge. Using the WIFI they provided, I used my iPad to read and study my college course. Within 40 minutes, the vehicle was finished, and I was on my way to other appointments that day. They are always on time, and their customer lounge area is very much to my liking. More

Roberta is awesome! Roberta always gets me in and makes sure my car gets excellent treatment! I highly recommend McKenzie Motors to anyone who asks. I don't buy cars anyw Roberta always gets me in and makes sure my car gets excellent treatment! I highly recommend McKenzie Motors to anyone who asks. I don't buy cars anywhere else More