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McKenzie Buick GMC

Milton, FL

4.9
1,451 Reviews
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6500 Caroline St

Milton, FL

32570

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Showing 1,451 reviews

March 15, 2020

Just downright authentic and customer-friendly. Their staff is their asset! So many nice folks in one place. You can just feel it! Kudos Super More

by Pamela Scruggs
Recommend Dealer
Yes
Employees Worked With
Roberta Stuart
Mar 17, 2020 -

McKenzie Buick GMC responded

Hello, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

March 14, 2020

Everyone was friendly and made me feel welcome. Staff was very kind and answered all my question. The internet sales was great because my spouse had a stroke and I could not get there. They all made sure I w More

by CCOLE123
Recommend Dealer
Yes
Employees Worked With
TJ was great. , Roberta Stuart, Terrell Jordan
Mar 15, 2020 -

McKenzie Buick GMC responded

Hi, we're happy you found our staff to be so supportive during your experience here at McKenzie Motors Buick GMC. We are always more than happy to assist you if anything else comes up. Take care!

March 14, 2020

Service experience Arrived about 15 minutes early for appointment for service of my Jeep Cherokee Sport (I don't trust the maintenance at the local Jeep Dealership). Pr More

by FEWENDELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roberta Stuart
Mar 15, 2020 -

McKenzie Buick GMC responded

It is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 14, 2020

Roberta is awesome! Roberta always gets me in and makes sure my car gets excellent treatment! I highly recommend McKenzie Motors to anyone who asks. I don't buy cars anyw More

by ANGELHILLREYNOLDS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roberta Stuart
Mar 15, 2020 -

McKenzie Buick GMC responded

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

March 13, 2020

A very pleasant experience! McKenzie Motors Buick GMC of Milton, Fl. has a very large selection of new & used vehicles to purchase. All personnel are very friendly, courteous, a More

by EWSUMRALL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George, Roberta Stuart
Mar 13, 2020 -

McKenzie Buick GMC responded

Hi, thank you so much for the positive review! If you have any further questions, please give us a call. We're always happy to help!

March 11, 2020

When making appointments or bringing the vehicle in for service she always makes it a pleasant experience....she also knows the service plans and always lets you know up front if there is any charges above More

by WMHOMEREMODELING
Recommend Dealer
Yes
Employees Worked With
Roberta Stuart
Mar 12, 2020 -

McKenzie Buick GMC responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help. Take care.

March 11, 2020

Super friendly salesperson, but not pushy at all. Handled our purchase efficiently and hassle free. Inventory had what we were looking for and the car looked immaculate. More

by ELFROMMEL
Recommend Dealer
Yes
Employees Worked With
mike norwood
Mar 12, 2020 -

McKenzie Buick GMC responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please reach out to us if there is anything else we can do for you. We hope you have a great day.

March 10, 2020

Another terrible visit at McKenzie Motors. Went in to get a tire patched on my 2018 yukon. Left with a deep 8 inch gouge on the wheel from a machine that their general manager stated had done this two times More

by MRREAZ06
Recommend Dealer
No
Employees Worked With
Lloyd Hemenway
Mar 10, 2020 -

McKenzie Buick GMC responded

This is the General Manager responding, recently arrived here to McKenzie Buick GMC from the midwest 2 months ago, I cannot allude to the past 24 months however I will say I have been running GM stores for the past 25 years and upon my arrival to McKenzie this staff is as good as any I have witnessed in my tenure. I am personally an 18 year Mark Of Excellence Manager and take pride in the teams I have been afforded the opportunity to lead and the team here is no exception. I did personally look at the wheel in question and did say we had two wheels previously scratched not gouged, when looking at your wheel it clearly was not the tire machine that caused that gouge which I stated to you at that time, clearly not the same as the others, also you brought the tire in for a repair could it also have been possible wheel was damaged at the same time? Not taking responsibility for the damaged wheel we did offer a goodwill repair at no cost to you, this is not buffing this is a state of the art machine that fixes blemishes on factory wheels identical to what the factory uses on theirs. You stated also no response from the owner, we did talk as a team and since your tirade and language used towards our staff your actions do no merit a call from our owner, and myself being subjected to your lack of professionalism I am personally offended by your review and support your decision not to do business with us moving forward.

March 10, 2020

oil change- tire rotation Alittle too long of a wait- 10am til 11:30am- Would think effiency enhancement should cut the time at least 30 minutes. But I admit quality is paramou More

by whitehallfarms
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Saturday service associate
Mar 11, 2020 -

McKenzie Buick GMC responded

Hi, reviews like this give us motivation and help us ensure we provide high-quality care. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 09, 2020

Great price great service Knowledgeable StaffQuality Great price great service Knowledgeable Staff Quality vehicles The store is in tip top condition It is clean and in order and easily accessible More

by Chris
Recommend Dealer
Yes
Employees Worked With
Mark Gilmore, Roberta Stuart, Terrell Jordan, John Weidert
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