McKenzie Buick GMC

McKenzie Staff Was Professional to Work With In summary Chief Tillman was great to work with and made the difference in helping us make a decision we have been considering for quite some time. TJ In summary Chief Tillman was great to work with and made the difference in helping us make a decision we have been considering for quite some time. TJ was also very helpful and together he and David demonstrated teamwork to support their customers. Thanks to you all and we look for to working with your service team to maintain our new vehicle. More

Outstanding, "PERSONALIZED" Car Buying Experience Mark Ciano was ABSOLUTELY attentive, accommodating and open minded with my car buying experience (and that is NOT easy SINCE I am a "Type A Personalit Mark Ciano was ABSOLUTELY attentive, accommodating and open minded with my car buying experience (and that is NOT easy SINCE I am a "Type A Personality !"). He answered ALL of my questions, even tho at times he had to go SEEK OUT the answers. He took care of my EVERY need, "whim," and work FOR me ! Even when I returned with MORE questions and requests, Mark did what he could (he had SEVERAL "customers" at once)... but then Jim (Windrow) stepped in to help out as Mark was so busy. Jim was ALSO most accommodating. Even with "completed" (?) paperwork, Jim went back and REACCOMPLISHED paperwork to help me achieve my personal goals. This is my THIRD Buick from McKenzie... I can EASILY find a "dealer" closer to me (Crestview/Fort Walton Beach), but Mckenzie ALWAYS goes out of their way to help me/my family. That is one reason I buy there... and CONTINUE to have my vehicles serviced there. Lisa has assembled an AMAZING staff and obviously "manages/leads" in such a fashion that the employees respond well... always above & beyond. My TOTAL admiration/respect to McKenzie... starting with Lisa and down through her ranks... in sales AND service. I have NEVER felt "bamboozled," mislead, taken advantage of at McKenzie (as I hate to admit I HAVE many other places). Sincerely, The Miller Family More

Outstanding service on buying a car Mark was outstanding! Next day when Mark was busy Jim the Sales Manage and a very nice female helped me out friendly and quickly. Thank you. Mark was outstanding! Next day when Mark was busy Jim the Sales Manage and a very nice female helped me out friendly and quickly. Thank you. More

Fast, frendy. The dealer ship was clean,sales people friendly and knowledgeable . Made the experience a pleasure. Answered all of of questions. Got the vehicle I wa The dealer ship was clean,sales people friendly and knowledgeable . Made the experience a pleasure. Answered all of of questions. Got the vehicle I wanted. More

Mike Norwood was very attentive to my needs. Thank you Woody! Appreciate your patience! Sales dept. Brandon Berry was excellent with a fast paperwork shuffle. Thanks to all! Woody! Appreciate your patience! Sales dept. Brandon Berry was excellent with a fast paperwork shuffle. Thanks to all! More

Couldn’t be happier with their service. Roberta’s is the most friendly service representative I have had the pleasure to deal with. Thank you for the great service experience. most friendly service representative I have had the pleasure to deal with. Thank you for the great service experience. More

Consistently Great Service Called and got right in with a quick diagnosis the next morning and then given other options while my car was there. Service never tries to “sell” me Called and got right in with a quick diagnosis the next morning and then given other options while my car was there. Service never tries to “sell” me on other services but ensure I know what is going to keep my car running at its peak. Always, always, always great service and wonderful people. Special thank you to Roberta. More

Great service I wanted to buy a used vehicle and I knew exactly what I was getting before I went to the dealership. They gave me all of the financial information vi I wanted to buy a used vehicle and I knew exactly what I was getting before I went to the dealership. They gave me all of the financial information via email without any pressure sales. I ended up buying a different used vehicle and the transition to this car was without effort. More