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McKenzie Buick GMC
Milton, FL
1,487 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
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Showing 1,487 reviews
May 27, 2020
Not your typically used car buying experience No pressure buying atmosphere. The entire process took less than 3 hours to complete. Very easy and quick buying process. We will definitely return fo No pressure buying atmosphere. The entire process took less than 3 hours to complete. Very easy and quick buying process. We will definitely return for our next GMC purchase. More
by SAMMYK8907
Verified CustomerEmployees Worked With
Mark Gilmore, mike norwood
May 27, 2020
Services took longer than stated. I was told the service would take approximately 1.5 hours. I was there over two hours. I would be glad to stay if I can charge the service department I was told the service would take approximately 1.5 hours. I was there over two hours. I would be glad to stay if I can charge the service department my hourly rate of $250 hour for the time over the time stated it would take to repair. More
by Rodger Lowery
Employees Worked With
Mark Ciano II
May 26, 2020
Purchased a used 2012 Chevy Sonic LT Turbo M Wallace definitely knows his stuff! He's efficient, friendly & a wealth of info. All the staff I dealt with were as well. Highly Recommend! M Wallace definitely knows his stuff! He's efficient, friendly & a wealth of info. All the staff I dealt with were as well. Highly Recommend! More
by GMPIXELS
Employees Worked With
May 26, 2020
GREAT Add accessories to recently purchased Buick... Mark was outstanding regarding paperwork to offset accessories costs (bonus/incentives) Roberta w Add accessories to recently purchased Buick... Mark was outstanding regarding paperwork to offset accessories costs (bonus/incentives) Roberta was outstanding (as always) on keeping me up to date on progress & completion More
by UWFMILLER
Employees Worked With
Mark Ciano II, Roberta Stuart
May 26, 2020
Got ripped off for warranty work on transmission Had truck towed back for warranty work, received a call about week later that it was not the transmission they said that it was the radaitor leaked in Had truck towed back for warranty work, received a call about week later that it was not the transmission they said that it was the radaitor leaked into the cooling system. It cost $6500.00 to fix. No proof or choice by then but to let them do it. Went to pick it up the tech drove it 26 miles on test drive, i didn;t make it 10 miles down the road with out issues. Return it to dealership 3 or 4 days later they notified me another $1500.00 for GM parts, and that was free labor. or after market parts for $500.00 and free labor. Then returned to pick up truck and returned home and found new parts i was charged for in orginal bill had not been replaced. Called and complained and they returned $200.00 of my money. I have still not heard from Melissa McKenzie after trying to get a return call about the situation and feel like I just recd a royal screwing. Thank you very much. More
by 1FEARLESS
Employees Worked With
Roberta Stuart
May 24, 2020
M. Wallace was amazing ! Knowledgeable and kept there purchase fast and easy. I will send my freinds and family when they are looking for their next vehicle purchase fast and easy. I will send my freinds and family when they are looking for their next vehicle More
by OAKMEDOWMAN
Employees Worked With
May 24, 2020
Woody was awesome and made it easy to buy 2 cars at once! Great selection and great people to work with! Very knowledgeable and really catered to what we wanted. Made the right price happen and we couldn't b Great selection and great people to work with! Very knowledgeable and really catered to what we wanted. Made the right price happen and we couldn't be happier! Dan Long More
by DANJLONG
Employees Worked With
mike norwood
May 23, 2020
Exceptional experience! Dave Tillman you’re awesome! Lloyd thanks for all the help my brother! Such a great team! Superb Leadership! My new truck is awesome! Lloyd thanks for all the help my brother! Such a great team! Superb Leadership! My new truck is awesome! More
by Tim
Employees Worked With
Lloyd Hemenway, David (Chief) Tillman
May 23, 2020
Tom was excellent and very understanding on our purchase of the Yukon. Financial portion with Brandon was an absolute pleasure for me and my wife. of the Yukon. Financial portion with Brandon was an absolute pleasure for me and my wife. More
by JONATHAN.ROYSTER31
Employees Worked With
Brandon, Tom Gamewell, David (Chief) Tillman
May 23, 2020
LLoyd the Sales Manager & "Chief", were both "TOPNOTCH" David Tillman (my salesman) and Lloyd Hemenway (manager) were on point! They both seemed to be straightup and forthwith. Seamless transaction! Will d David Tillman (my salesman) and Lloyd Hemenway (manager) were on point! They both seemed to be straightup and forthwith. Seamless transaction! Will do business with again. More
by REYN9655
Employees Worked With
Lloyd Hemenway, David (Chief) Tillman
