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McKenzie Buick GMC

Milton, FL

Overview
Employees
Reviews
Vehicles
4.9
1,487 Reviews
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6500 Caroline St

Milton, FL

32570

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Showing 1,487 reviews

July 02, 2020

Very friendly/welcoming staff, showed great support for the military, overall a very smooth process of buying my car. Dave was super cool. Definitely Recommend this dealership! More

by OMoore3
Recommend Dealer
Yes
Employees Worked With
David (Chief) Tillman
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Jul 04, 2020 -

McKenzie Buick GMC responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Thank you again for choosing Mckenzie Buick-GMC and we hope to see you again.

July 01, 2020

Very pleased with the service that I received from McKenzie Motors this week. Everyone is always very professional and friendly. Keep up the good work. More

by SEGAFFNEY
Recommend Dealer
Yes
Employees Worked With
George in the Service Department
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Jul 03, 2020 -

McKenzie Buick GMC responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Mckenzie Buick-GMC and we hope to see you again soon!

July 01, 2020

Good people good deals I would highly recommend. Had a great experience found exactly the car that I wanted and I really love it .I’m sure I’ll be back for more business More

by ADAMTILGHMAN
Recommend Dealer
Yes
Employees Worked With
Loyd, Mark Gilmore, Roberta Stuart, David (Chief) Tillman
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Jul 03, 2020 -

McKenzie Buick GMC responded

Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Mckenzie Buick-GMC and we hope to see you again.

June 26, 2020

Bad - Very Very bad This is the worst experience I have ever had. After ripping me for for $20,000 they accused me of cutting wires and removing the emissions from my ve More

by notcht
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mark Gilmore, Roberta Stuart
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Jun 26, 2020 -

McKenzie Buick GMC responded

We do not think there is anything funny with a bad review, and now we will tell the rest of the story. You purchased the vehicle initially then altered the emissions at that time which caused the Duramax motor to go bad, it was replaced by a GM Certified Technician and could not have left our shop without the items being repaired properly and unchipping the vehicle which you had done to increase performance in the vehicle motor which also effects the emissions, 2k miles and 2 years later, yes years later the vehicle comes back and fortunately is still under the warranty from the Engine company however upon inspection you once again tampered with the system which we can tell once we hook it up to a GM Diagnostic tool and show it had been tampered with and as our technician stated this vehicle could not have left our shop 2 years ago with this issue it would not have run. Bottom line you voided your warranty once again because of your desire to tamper and modify this vehicle. The EPA is very vocal about people altering the emissions on their vehicles and we as a dealer can refuse and will refuse to work on altered vehicles, and if you go to the EPA website you will also see you cannot trade nor sell said vehicle that has been tampered with. Enough said your review is without merit and I personally was not here when this was all done but did get involved when trying to get this covered under warranty, which once it was deemed tampered with by our certified mechanic we promptly advised the woman that brought the vehicle in we would not work on this vehicle due to tampered computers and emissions.

June 26, 2020

Always a pleasure to visit. They do great work at a reasonable price. The only issue I had with this visit is that red mud was splashed on the right side of the vehicle. I thin More

by tacrec1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roberta Stuart
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June 26, 2020

relaxing the right staff to help you with truck sales and follow up service everything in the dealership is clean and orderly. I would always trust my gmc wit More

by Jerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Windrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberta Stuart
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Jun 27, 2020 -

McKenzie Buick GMC responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 25, 2020

They were the only dealership in the local area that had the best price, incentives and a larger inventory. I would definitely recommend this dealership to anyone. More

by NEXNAKITA
Recommend Dealer
Yes
Employees Worked With
Mark Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 26, 2020 -

McKenzie Buick GMC responded

Hello, thank you for your kind words about our dealership! Your recommendation means so much to us and we're happy to have earned it! Have a wonderful day!

June 25, 2020

Great Customer Service TJ helped in the process of purchasing my Nissan, from promptly responding to my online questions to getting me on my way in my new vehicle! I really More

by ASILLITTLE0617
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terrell Jordan
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Jun 26, 2020 -

McKenzie Buick GMC responded

Hello, thank you so much for letting us know how we did. We're so pleased to hear that you had such a great car shopping experience with TJ and the team. If you need anything else, we're always happy to assist. Enjoy your new car!

June 25, 2020

What can be said I showed up at that time given to me. They came out, recorded the issues and showed me to the waiting room. About an hour later, all was finished an More

by Roby81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Windrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberta Stuart
Report | Print
Jun 26, 2020 -

McKenzie Buick GMC responded

We always strive to deliver the best service experience so we are glad to hear you found that to be the case. Feel free to reach out to us if you ever need anything else. Have a fantastic day!

June 25, 2020

They are very concerned for the customer. Again their hands are tied by red tape. From the GM company For faculty parts and limits on milage for the vehicle. More

by pfnickles
Recommend Dealer
Yes
Employees Worked With
Roberta Stuart
Report | Print
Jun 26, 2020 -

McKenzie Buick GMC responded

Hello, thank you for taking the time to let us know how we did. If you have any questions or concerns for us, please do not hesitate to give us a call or stop by. Have a nice day!

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