McKenney Salinas Honda
Gastonia, NC
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My wife found the 2010 Acura TSX and fell in love with it on a Sunday when the dealership was closed. I had my financing ready before we went in to purchase the vehicle. I usually deal with Marvin Mathis as on a Sunday when the dealership was closed. I had my financing ready before we went in to purchase the vehicle. I usually deal with Marvin Mathis as we have purchased 4 cars from him before. Marvin was on vacation last week, so I was handed to Bob Roadman. We felt at ease with the salesman and the experience was good. We did have some trouble with the contact and communication on the finance end of it, but that was no reflection on Bob or the dealership. Before the deal was completed I pointed out that there were a few minor nicks on the Acura that I expected to be fixed, and Bob promised that he would see to it they were filled and painted, and that would be no problem. Bob had to wait around that evening to finalize the deal, because of the finance institution, but he seemed eager to work over to see the deal through. He called me around 8:30ish to let us know everything was complete, and told us we could pick up the car tomorrow. When we came in to get the Acura, we discussed the nicks and he assured us they would be taked care of when the body man was available. He texted my wife the following Monday morning and let us know we could bring the vehicle in after 9:15. The total experience has beed good, and Bob is very laid back and accomodating, with the exception of the finance glitch(at which I was more upset than him, because it took a little longer that we both anticipated), and I would recommend all my friends to buy their next car there. We will see how the nicks come out after repair before I comment on the service after the sell, but thus far we are very pleased. I was going to trade in a 1996 Acura I bought there, but they only offered me about 700 to 900... I opted to sell my 246,000 mile Acura, and it went fast, last Frioday for 2,500 cash. I would recommend not trading in any vehicle, at any dealership... more $ in your pocket. More
They offered to fill the gas tank up to have ready for me when I picked up the car, and they were patient with my Father and me as we discussed the options for paying for the vehicle. when I picked up the car, and they were patient with my Father and me as we discussed the options for paying for the vehicle. More
The staff here was extremely helpful to us in choosing a new vehicle to purchase. Jordan Bollinger was our personal sales associate for the 2 days we spent in the decision making for a vehicle and he above new vehicle to purchase. Jordan Bollinger was our personal sales associate for the 2 days we spent in the decision making for a vehicle and he above and beyond to meet our expectations. When we arrived we had a particular make and model in mind that we were looking for, Jordan laid out for us everything we needed to know to about that vehicle to make a final decision on which one we would enjoy the most. Simply put, we came in to McKenney Salinas Mitsubishi with a budget in mind, looking for a good deal on a reasonably priced used vehicle and by the time we left Jordan had us qualified and driving home in a brand new 2013 Mitsubishi Outlander Sport! Our first ever purchase of a "brand new" model. We were thoroughly pleased with our experience here and would recommend anyone to bring their business to Jordan Bollinger at McKenney Salinas Mitsubishi! More
Our second purchase from MS Honda in 6 months. In December it was a CR-V, this time it was a new Civic. We were treated very well, with no games or hassle. The team was respectful of my time and ac December it was a CR-V, this time it was a new Civic. We were treated very well, with no games or hassle. The team was respectful of my time and accommodating to moving the process along quickly. The sales price they offered on the vehicle was very fair and slightly better than what the research websites suggested. They also offered a competitive price on my trade. I shopped two larger dealers and was turned off by their impersonal experience and excessive dealer installed option markups. Eddie remembered me from our last purchase and I again felt he was knowledgeable, honest and trustworthy. Marvin worked with me and Eddie to finalize the deal and Chris had me in and out of the finance office in 10 minutes. I highly recommend this dealership, and I highly recommend working with Mr. Eddie Jarvis. More
This is an excellent dealership to work with, they have great sales people and are very friendly and can give you a great deal. If you want to get a great deal go talk to Eddie Jarvis. great sales people and are very friendly and can give you a great deal. If you want to get a great deal go talk to Eddie Jarvis. More
McKenney-Salinas Honda deserves five stars for their ratings because they earned them. I had already been in contact with two other dealers regarding availability of model/color, price, and trade value ratings because they earned them. I had already been in contact with two other dealers regarding availability of model/color, price, and trade value. McKenney-Salinas Honda had the model and color that my wife and I were looking for. The transition process from our previous car to our new one was friendly, and the price was better than what I had received on the phone from another dealer. Thank you all for your assistance. Mark A. Helms More
My experience was very pleasing. Mr. Bollinger was polite and courteous. He knew the answers to my questions and that is why I came back to him after visiting another dealership. He was not pushy as some s and courteous. He knew the answers to my questions and that is why I came back to him after visiting another dealership. He was not pushy as some sales people have been. I felt that he was honest and he is an asset to your team. I hope that he has a successful career with you, if I can ever give him a reference I would be happy to do so. Thank You More
Very impressed with this dealerships' approach to the car buying experience. I have been buying cars for 50 years, and I've seen it all. McKenney-Salinas got right to the "bottom line", giving me a ver car buying experience. I have been buying cars for 50 years, and I've seen it all. McKenney-Salinas got right to the "bottom line", giving me a very attractive price almost at the outset, no "elevator game" nonsense (my term for the time wasting arm wrestling back and forth, "got to check with my manager" tactics). They had the car I wanted in stock, which the other dealers didn't. The only negative of the whole purchase was the excessive time taken to get me to a finance guy. It was nearly two hours to get done what should have taken 10 minutes. To be fair, it was the last day of the month, so they were busier than normal. It didn't help that one of their finance guys left early on the busiest day of the month! I would definitely recommend McKenny-Salinas as a dealership, and Jordan Bollinger as a sales person! More
I WANTED TO TAKE THIS OPPORTUNITY TO INFORM YOU OF THE EXCELLENT SERVICE I RECEIVED FROM YOUR STAFF. THE PRICE FOR THE VEHICLE WAS FAIR, BUT MOST IMPORTANT, THE FOLLOW UP SERVICE AND CONCERN FOR MY SATISF EXCELLENT SERVICE I RECEIVED FROM YOUR STAFF. THE PRICE FOR THE VEHICLE WAS FAIR, BUT MOST IMPORTANT, THE FOLLOW UP SERVICE AND CONCERN FOR MY SATISFACTION WAS EXTRAORDINARY. THERE WERE A FEW ITEMS ON THE VEHICLE THAT REQUIRED ATTENTION AFTER THE TRANSACTION AND YOUR PARTS/SERVICE TEAM TOOK CARE OF ALL OF THEM, ALL WITH NO QUESTION UNTIL THEY WERE DONE RIGHT.THE SERVICE AND ATTENTION I RECEIVED WILL ASSURE RETURN THE NEXT TIME I'M IN THE MARKET.THIS WAS MY FIRST BUYING EXPERIENCE WITH YOUR DEALERSHIP. I'LL BE SURE TO RECOMMEND YOU TO OTHERS I KNOW ARE IN THE MARKET FOR A VEHICLE. More
Steven Johnson immediately contacted me with my inquiry. Unlike other dealerships, he was upfront, courteous and professional on his emails. He referred me to Bob Roadman who was extremely friendly, persona Unlike other dealerships, he was upfront, courteous and professional on his emails. He referred me to Bob Roadman who was extremely friendly, personable, patient and upfront. He was always prompt with his responses which is the main reason we went back to McKenney. Jonathan Zirbel was also helpful in getting us financing options. Chris Pressley went through the specifics of our contract in detail. If you want someone who will answer to your text anytime of the day, ask for Bob! We had another dealership we were working with and if it wasn't for Bob's immediate responses and friendliness, we would have gone somewhere else. We were so impressed with their sales force team that we went back to McKenney and bought two cars. The trade in value of my car exceeded our expectations. Thank you everyone for all your help. We will definitely refer McKenney to our family & friends! More