McKenna BMW
Norwalk, CA
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632 Reviews of McKenna BMW
For Omar and his team Was able to work out a nice lease deal with Omar. It was a pleasant, no headache or fuss. He gave us a great deal, worked with Robert in finance, went Was able to work out a nice lease deal with Omar. It was a pleasant, no headache or fuss. He gave us a great deal, worked with Robert in finance, went over the car with Tony and the car was in my hands swiftly. Real simple, real easy. Will come back here for any business dealing with my car. Look forward to seeing them and working with them again. Happy holidays! Cheers, Juan R More
best service out here Absolutely a pleasure to deal with. The sales department is one of the very best. Manager Calvin, salesman Stanley, and genius Arthur are very profess Absolutely a pleasure to deal with. The sales department is one of the very best. Manager Calvin, salesman Stanley, and genius Arthur are very professional, trustworthy and are committed to deliver the best service. They are the best car sales out there. More
Class act I just finished my purchase at McKenna for a new 330e. I have to say, the staff there were courteous, proactive (they took the time to reach out to m I just finished my purchase at McKenna for a new 330e. I have to say, the staff there were courteous, proactive (they took the time to reach out to me first after I made a inquiry on Costco), and they had a no-nonsense approach to sales. It was an excellent buying experience and one that went smoothly as well as quickly. I have to also give a hand to Stanley, the sales rep who closed the sale with me and Arthur, the genius who delivered me the car. He went the extra mile to help us out with our 330e purchase. Definitely a class act, and a great salesman. I would not hesitate to come back again for future vehicle purchases! More
This review is for Farley Walked out with more than just a car, also created a friendship along the way. Whenever an issue or question arises, I will contact farley directly. h Walked out with more than just a car, also created a friendship along the way. Whenever an issue or question arises, I will contact farley directly. he had the solutions and answers for my remaining payments and my trade in. We picked out a car and showed me what bmws are made of and I was truly impressed! Trust me when I say this, farley is wonderful to work with and also someone you can really talk to. A couple of other mentions and thank yous would be to the cafe for the food, calvin lau who is the manager and tony genius that went over the car with me. More
Mckenna BMW! I just wanted to start out by saying as a person with a family who has leased over 10+ cars, ive enjoyed this one the most thanks to our salesman Stan I just wanted to start out by saying as a person with a family who has leased over 10+ cars, ive enjoyed this one the most thanks to our salesman Stanley. I called in and he took his time to answer all my questions and I decided to come down after having the appointment scheduled! The professionalism that was brought to the table was beyond what I am used to in the car sales world. Stanley was transparent, pressure-free and there wasn't any haggling involved. Straight to the chase, no xx. The buying experience was so good and considering the service dept is attached to the sales dept, I may make the extra trip to service the car here. At first I felt like the car was out of the range I had hoped to spend, but Stanley was so pleasure, whats another $20-$30 a month. He even got me a mug and some key chains! Very professional, changed my view on sales in the car business! Thanks to Stanley and his crew(Lawerence, Tony) More
thank you so much I was referred from my friend to the BMW Genius, Tony. I had an Encore appointment with him a while back and he explained precisely on all the functio I was referred from my friend to the BMW Genius, Tony. I had an Encore appointment with him a while back and he explained precisely on all the functionality of my 530e. He went into detail on when I should use the edrive modes, pretty much all around general advice on how to maximize the car. Big ups to his great service. Mckenna has really friendly staff members and I've had a pleasant experience every time. I highly recommend Mckenna BMW and if you have tech questions about your vehicle, ask for Tony More
Teamwork made the sale Had a great experience working with Angel and Arthur on my new vehicle. They were very knowledgeable about my options and was able to get me a deal on Had a great experience working with Angel and Arthur on my new vehicle. They were very knowledgeable about my options and was able to get me a deal on my car within my budget. I highly recommend them to anyone looking for a painless car buying experience. Teamwork between the two is amazing. More
bmw tutorial My mom has been struggling with the new car's technology since she's gotten the car. The ca was a bit advance for her and she most definitely was not My mom has been struggling with the new car's technology since she's gotten the car. The ca was a bit advance for her and she most definitely was not enjoying the car. Arthur reached out to me and we set up an appointment with him for a tutorial. It completely changed the outlook that we had on the technology. My mom loves the feeling of feeling like a techie. We are very impressed with Arthur and his work. Thank you for walking us through everything! More
Poor excuse of a car dealership that doesn’t sell cars! My coworker told me to call McKenna BMW because he leased there and I was looking for my 4th BMW and needed it quick. In other words an easy sale for My coworker told me to call McKenna BMW because he leased there and I was looking for my 4th BMW and needed it quick. In other words an easy sale for a $50,000 car. I called and spoke to Miguel who told me he would search for the car and payment and get back to me in 20 minutes. I called him back after not hearing for an hour and fifteen minutes and also never receiving any text from him he told me he was spending with his number. I had to leave a message because he was busy. I called back another hour later, still not hearing and was told he was at 7-11 getting a drink but would be right back. No call back the entire night, but even better yet, no call back the next day either. He just wrote the sale of a BMW SUV off because apparently Miguel sells more cars then he needs to and didn’t need another sale. After not hearing back from Miguel I called and asked for a manager and was given the voicemail of Calvin Lau, the general sales manager, so I left a message stating I was not called back and need to buy a car very quickly if he could help me out. Apparently Calvin sold too many cars today too because he never called me back either. It’s funny, it would have been my 4th BMW and I really wanted the car, scheduled time today to go buy it, but McKenna BMW doesn’t want to sell cars I guess and they had all the business they needed. Well, like I said, I need to buy a car quickly so I went to a dealer that wanted to sell cars and bought myself that car that was $51,235, I feel like the owner of McKenna would probably be sad that happened as they lost a good sale today but more importantly they lost a multiple owner BMW customer to an Audi dealership that they have nothing to do with. As a manager of sales people I would be really upset if I heard a customer called to buy and my sales people didn’t call back losing the sale. More
Service. Incredible. My experience at McKenna BMW was incredible. Omar and I spent the whole day together; from test driving to signing the papers. Omar was very patient a My experience at McKenna BMW was incredible. Omar and I spent the whole day together; from test driving to signing the papers. Omar was very patient and kind. I have been dealing with Omar for quite a while now and every experience is better than the next. Omar had his best genius come out to walk me through my car as well. Thanks for that Arthur. As long as you would like to purchase a BMW, Omar is your man!!! More