McKenna BMW
Norwalk, CA
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632 Reviews of McKenna BMW
new car x5 A few days ago I purchased a 2019 BMW X5. It was a great experience. So many thanks to Calvin, the sales manager, Stanley, the sales representative an A few days ago I purchased a 2019 BMW X5. It was a great experience. So many thanks to Calvin, the sales manager, Stanley, the sales representative and Arthur for genius assistance. Stanley is a person with a broad range of experience and valuable information that helped us for choosing the best option. More
Angel's the best McKenna BMW has been great since the first day I walked through the doors of the dealership. My sales rep Angel, has gone more than far and beyond he McKenna BMW has been great since the first day I walked through the doors of the dealership. My sales rep Angel, has gone more than far and beyond her duties. Her customer service skills are impeccable and she is an asset to any company. Not only did Angel assist me with my vehicle purchase, but she also assisted me in having the genius Arthur show me all the features so I wouldn't be inconvenienced with having to figure it out myself. I could not be more satisfied. Thanks, Angel, greatly appreciated man! As far as service department they have excelled as well. They greet you with a smile each visit no matter what time of day it is or how many customers they have waiting. They never leave you waiting around and always keep you informed of vehicle status. I would definitely refer a friend or family member to Angel for vehicle needs and will definitely return myself when I'm in need for another car, but with BMW reliability I don't think that will be for a long time. Thanks, McKenna BMW! More
Customer service Excellent customer serice. Professional from the time you walk in the door to purchase and/or obtain service. Sakes department is efficient, quick, an Excellent customer serice. Professional from the time you walk in the door to purchase and/or obtain service. Sakes department is efficient, quick, and provides honest assessment. Special thanks to Omar Z. and Arthur S. in sales. More
deals!!! Deals come and go… I slept on a deal back a few months and that messed it up real bad. The team here at McKenna helped a heck of a lot to get me the c Deals come and go… I slept on a deal back a few months and that messed it up real bad. The team here at McKenna helped a heck of a lot to get me the closest deal to what I had before. Angel and Calvin moved heaven and earth for me. I appreciate their efforts and they had this genius guy arthur come help me with the car too. The experience was worth the few extra bucks. I will be sending my buddies this way for a new car. More
incredible m235i! Came to Mckenna BMW with my partner to meet Omar who had the m235i ready for the test drive and after that it was clockwork.. Negotiating was quick, o Came to Mckenna BMW with my partner to meet Omar who had the m235i ready for the test drive and after that it was clockwork.. Negotiating was quick, omar got us into finance and by the time we got out, the car was being filled with gas. Tony introduced himself as a genius to pair our phones, answer questions and then we were off. Our experience should be how car buying should be. More
it was a process but it was worth it! We came in looking for something that would be a little more fuel efficient than our audi and we decided to test drive the x5 diesel. Julian was our s We came in looking for something that would be a little more fuel efficient than our audi and we decided to test drive the x5 diesel. Julian was our sales person and he was absolutely patient. Initially we test drove a dark grey x5d with tony the genius but decided that it wasn't the right color and luckily, julian was able to find a car similarly equipped but in a white! however it was at a different dealership but julian said that we would be able to get it without any problem and he executed. julian displayed professionalism and a lot of patience and I am beyond appreciative. thanks julian and those that helped him along the way!(joe, tony, robert) More
Should have came to Mckenna BMW all along I was in an accident that totaled my X3 and I cant even begin to express how upset i was... however, I sent an inquiry to see if I was able to get int I was in an accident that totaled my X3 and I cant even begin to express how upset i was... however, I sent an inquiry to see if I was able to get into another 2018 x3 and Stanley was able to help me out. Not only did he put me into another x3, but my payment was lower as well!!! Thank you!! More
Personable Wow, what a surprise... buying a car can be enjoyable! Omar my Client Advisor, at McKenna BMW is personable, friendly and Arthur my BMW Genius was kno Wow, what a surprise... buying a car can be enjoyable! Omar my Client Advisor, at McKenna BMW is personable, friendly and Arthur my BMW Genius was knowledgeable about the vehicles. Everyone at the dealership that I met have a positive attitude which made for a very relaxed atmosphere. Even the gentlemen in the Finance department made the last part smooth and easy. More
Review for a great team I'd like to thank Angel, Calvin, Lawrence, and Arthur. These people made it possible for me to get the best possible deal and easiest transaction ever I'd like to thank Angel, Calvin, Lawrence, and Arthur. These people made it possible for me to get the best possible deal and easiest transaction ever when we got my brother a BMW. I will be back for my own BMW and more referrals!! More
Honest Review I don't write reviews unless people actually deserve the praise and recognition. I'd like to thank the team at McKenna BMW and especially Arthur. He h I don't write reviews unless people actually deserve the praise and recognition. I'd like to thank the team at McKenna BMW and especially Arthur. He handled my issue very carefully and was extremely patient with me. I have been having so much problems with my new X5 and the technology itself... Arthur sat me down and went step by step with me until I understood everything clearly. He is a very good at what he does. Thank you. More