McKenna BMW
Norwalk, CA
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632 Reviews of McKenna BMW
Excellent Customer Support We visited the McKenna BMW dealership several times over 3 months to decide which car to purchase. Each experience was excellent. We were treated extr We visited the McKenna BMW dealership several times over 3 months to decide which car to purchase. Each experience was excellent. We were treated extremely well each time we went in. More
Thumbs up Truly enjoy the personal and professional service I'm given by Claudia Ramirez in service during every visit. On my last visit I had the pleasure of m Truly enjoy the personal and professional service I'm given by Claudia Ramirez in service during every visit. On my last visit I had the pleasure of meeting mechanic Johnny who was kind enough to thank me for my business while educating me on my M6. Shout out to Claudia & Johnny for making me feel valued as a customer. More
Treated very well, always gives me good service. I have been going to Maria Flores for a while now and she is just great. She is very kin. I never have any concerns, I appreciate her service I have been going to Maria Flores for a while now and she is just great. She is very kin. I never have any concerns, I appreciate her service More
Great service Claudia was awesome in providing me with updates to my car. My rental experience with Enterprise was amazing too. My car was washed and I was happy. C Claudia was awesome in providing me with updates to my car. My rental experience with Enterprise was amazing too. My car was washed and I was happy. Carlos was great with welcoming me to the dealership. More
Quick, professional & correct I am impressed by how fast I am greeted and connected with a service rep. The Service reps are professional and responsible in talking about service d I am impressed by how fast I am greeted and connected with a service rep. The Service reps are professional and responsible in talking about service details. It’s always critical I get a loaner and I always do. When picking up my car, the cashier staff are friendly and quick. I appreciate the attention to detail I see in the work on my car as well as in and around the dealership. More
Service The staff is friendly and the facility is terrific. In the staging area there is a planter in a concrete container with a very sharp corner. Opening The staff is friendly and the facility is terrific. In the staging area there is a planter in a concrete container with a very sharp corner. Opening my door resulted in a ding in my door because of the location of the planter. I would definitely rethink this positioning. More
Best BMW dealer! Mckenna BMW made my purchase so easy and they provided the excellent service and support! Fleet manger Victoria Huang and Client advisor Arthur Szeto Mckenna BMW made my purchase so easy and they provided the excellent service and support! Fleet manger Victoria Huang and Client advisor Arthur Szeto are the best team in the industry! More
As always, excellent. When I take my car to McKenna for service, I never have any concerns. They treat me well, and they take care of everything. If they can't get to my When I take my car to McKenna for service, I never have any concerns. They treat me well, and they take care of everything. If they can't get to my car in a timely manner, they get me a loaner or a rental at no charge. I appreciate their service greatly. More
extremely knowledge! came in to meet with tony for the 2nd tutorial on my 530i! he was very knowledge and took the time to go over each submenu on the idrive! I left the d came in to meet with tony for the 2nd tutorial on my 530i! he was very knowledge and took the time to go over each submenu on the idrive! I left the dealership with even more appreciation for the car! thanks again!! More
fast and friendly very happy with my experience at mckenna bmw. the team was friendly and i was in my new car in no time! would definitely recommend and come back when very happy with my experience at mckenna bmw. the team was friendly and i was in my new car in no time! would definitely recommend and come back when my lease is up! thanks to enrique, robert and tony for the entire process!!! More