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McKenna BMW

Norwalk, CA

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rated
632 Reviews

10900 Firestone Blvd

Norwalk, CA

90650

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632 Reviews of McKenna BMW

December 21, 2017

Excellent Customer Support We visited the McKenna BMW dealership several times over 3 months to decide which car to purchase. Each experience was excellent. We were treated extr More

by norbrya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Ochoa, Claudia Ramirez, Mitzi Terrell, Marcos Saines
Dec 21, 2017 -

McKenna BMW responded

Hello, and thanks for sharing your 5 star experience with Bryan, Mitzi, Claudia, and Marcos here at McKenna BMW! We're thrilled to read your kind review, and we'd like to congratulate you on your new Ultimate Driving Machine. Happy Holidays, and thanks for choosing us here at McKenna!

December 20, 2017

Thumbs up Truly enjoy the personal and professional service I'm given by Claudia Ramirez in service during every visit. On my last visit I had the pleasure of m More

by kir70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny, Claudia Ramirez
Dec 21, 2017 -

McKenna BMW responded

Hello, and thanks for sharing your recent 5 star service experience with both Claudia and Johnny here at McKenna BMW! We're thrilled to read your review, and we'd like to thank you for choosing us here at McKenna for your BMW service needs. Enjoy the road ahead in your ///M6. Happy Holidays!

December 18, 2017

Treated very well, always gives me good service. I have been going to Maria Flores for a while now and she is just great. She is very kin. I never have any concerns, I appreciate her service More

by Iliana Banuelos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Claudia Ramirez, Maria Flores, Armando Lopez
Dec 19, 2017 -

McKenna BMW responded

Hello, and thanks for sharing your continued 5 star service experience with Maria and the rest of the team here at McKenna BMW! We're very pleased to read your kind review, and we'd like to thank you for choosing us here at McKenna for your BMW service needs. Enjoy the road ahead in your Ultimate Driving Machine! Happy Holidays!

December 17, 2017

Great service Claudia was awesome in providing me with updates to my car. My rental experience with Enterprise was amazing too. My car was washed and I was happy. C More

by Armine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Baires, Claudia Ramirez
Dec 19, 2017 -

McKenna BMW responded

Hello Armine, Thanks for sharing your recent positive service experience with both Carlos and Claudia here at McKenna BMW! We're thrilled to read your kind review, and we'd like to thank you for choosing us here at McKenna for your BMW service needs. Enjoy the road ahead in your Ultimate Driving Machine, and Happy Holidays!

December 17, 2017

Quick, professional & correct I am impressed by how fast I am greeted and connected with a service rep. The Service reps are professional and responsible in talking about service d More

by arroyosteve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Kim, Maria Flores, Robert Sayasit, Lina Chun, Armando Lopez
Dec 19, 2017 -

McKenna BMW responded

Hello, and thanks for sharing your recent 5 star service experience with our team here at McKenna BMW! We're thrilled to read your kind review, and we'd like to thank you for choosing us here at McKenna for your BMW service needs. Enjoy the road ahead in your Ultimate Driving Machine!

December 16, 2017

Service The staff is friendly and the facility is terrific. In the staging area there is a planter in a concrete container with a very sharp corner. Opening More

by Don
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lina Chun
Dec 18, 2017 -

McKenna BMW responded

Hi Don, Thanks for sharing your feedback! We so appreciate you pointing this out, and we'll most certainly let our management team know about this. Enjoy the road ahead in your Ultimate Driving Machine, and we sincerely look forward to seeing you in our store anytime in the future! Happy Holidays!

December 15, 2017

Best BMW dealer! Mckenna BMW made my purchase so easy and they provided the excellent service and support! Fleet manger Victoria Huang and Client advisor Arthur Szeto More

by jason92880
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victoria Huang, Arthur Szeto
Dec 18, 2017 -

McKenna BMW responded

Hello, and thanks for sharing your recent 5 star experience with both Victoria and Arthur here at McKenna BMW! We're thrilled to read your review, and we'd like to congratulate you on your new BMW. Welcome to the McKenna Family, and we sincerely look forward to seeing you in our store anytime in the future. Happy Holidays, and enjoy the road ahead!

December 14, 2017

As always, excellent. When I take my car to McKenna for service, I never have any concerns. They treat me well, and they take care of everything. If they can't get to my More

by John Haney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Sayasit
Dec 14, 2017 -

McKenna BMW responded

Hi Jack, Thanks for sharing your recent 5 star service experience with Robert here at McKenna BMW! We're pleased to read your review, and we'd like to thank you for choosing us here at McKenna for your BMW service needs. Enjoy the road ahead in your Ultimate Driving Machine!

December 14, 2017

extremely knowledge! came in to meet with tony for the 2nd tutorial on my 530i! he was very knowledge and took the time to go over each submenu on the idrive! I left the d More

by vicimensss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Huynh
Dec 15, 2017 -

McKenna BMW responded

Hello, and thanks for sharing your recent 5 star encore experience with Tony here at McKenna BMW! We're thrilled to read your review, and we'd like to congratulate you on your 530i! Enjoy the road ahead in your Ultimate Driving Machine, and we sincerely look forward to seeing you in our store anytime in the future. Happy Holidays!

December 11, 2017

fast and friendly very happy with my experience at mckenna bmw. the team was friendly and i was in my new car in no time! would definitely recommend and come back when More

by jjcole07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Tarkhanyan, Enrique Mena, Tony Huynh
Dec 12, 2017 -

McKenna BMW responded

Hello, and thanks for sharing your recent 5 star leasing experience with Tony, Enrique, and Robert here at McKenna BMW! We're very pleased to read your kind review, and we'd like to congratulate you on your new BMW. Welcome to the McKenna Family, and we sincerely look forward to seeing you in our store anytime in the future. Happy Holidays!

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