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McKenna BMW

Norwalk, CA

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632 Reviews

10900 Firestone Blvd

Norwalk, CA

90650

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632 Reviews of McKenna BMW

February 01, 2018

met with a product specialist! I brought my 540i in because there was issues with the connectivity and a service adviser introduced me to tony who was a product specialist! Tony was More

by sfrankdtank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Huynh
Feb 01, 2018 -

McKenna BMW responded

Hello, and thanks for sharing your recent 5 star experience with Tony here at McKenna BMW! We're pleased to read your review, and we'd like to thank you for choosing us here at McKenna in assisting with your 540i BMW! We sincerely look forward to seeing you in our store anytime in the future. Enjoy the road ahead in your Ultimate Driving Machine!

February 01, 2018

Another pleasant visit My lease was coming to end and I brought my 4 series in to upgrade into an x5 and Robert made it so easy and painless, we were in and out within 2 hou More

by dessty_15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Feiner, Tony Huynh
Feb 01, 2018 -

McKenna BMW responded

Hello, and thanks for sharing your recent 5 star experience with Robert here at McKenna BMW! We're thrilled to read your review, and we'd like to congratulate you on your new BMW X5! Thanks for being a part of the McKenna Family, and we sincerely look forward to seeing you in our store anytime in the future. Enjoy the road ahead in your Ultimate Driving Machine!

January 28, 2018

Robert - excellent service and friendly. Robert brought the human aspect to my visit. He was very friendly, kept me informed and wasn’t trying to move me on as just another number. More

by Andy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The person working the cafe was great., Robert Sayasit
Jan 28, 2018 -

McKenna BMW responded

Hi Andy, Thanks for sharing your recent 5 star service experience with Robert here at McKenna BMW! We're thrilled to read your kind review, and we'd like to thank you for choosing us here at McKenna for your BMW service needs. Enjoy the road ahead in your Ultimate Driving Machine, and we sincerely look forward to seeing you in our store anytime in the future!

January 28, 2018

Truly exceptional Walking into your dealership my wife and I had no knowledge about BMW, but your salesman Byron Action Jackson, was very educational and patient and tr More

by Reltub
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur Szeto, Byron Jackson, Daniel Solis
Jan 29, 2018 -

McKenna BMW responded

Hello, and thanks for sharing you and your wife's recent 5 star experience with Byron, Daniel, and Arthur here at McKenna BMW! We're thrilled to read your kind review, and we'd like to congratulate you both on your new BMW. Welcome to the McKenna Family, and we sincerely look forward to seeing you in our store anytime in the future. Enjoy the road ahead in your Ultimate Driving Machine!

January 26, 2018

Excellent Service Bought a CPO BMW from McKenna and Corry gave me a great deal. I also took advantage of the genius service with Arthur. Highly recommended. More

by AndrewJack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corry Polk, Arthur Szeto
Jan 27, 2018 -

McKenna BMW responded

Hi Andrew, Thanks for sharing your recent 5 star experience with both Corry and Arthur here at McKenna BMW! We're pleased to read your review, and we'd like to congratulate you on your new BMW. Thanks for being a part of the McKenna Family, and we sincerely look forward to seeing you in our store anytime in the future. Enjoy the road ahead in your Ultimate Driving Machine!

January 25, 2018

Very personal experience Came in to the dealership for maintenance and it’s always a pleasant greet from Carlos. Armando has always answered or addressed my issues with prope More

by Vega, K288
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Baires, Claudia Ramirez, Armando Lopez
Jan 27, 2018 -

McKenna BMW responded

Hello, and thanks for sharing your continued 5 star service experience with Armando, Carlos, and Claudia here at McKenna BMW! We're very pleased to read your kind review, and we'd like to thank you for choosing us here at McKenna for your BMW service needs. Enjoy the road ahead in your Ultimate Driving Machine, and we look forward to seeing you in our store anytime in the future for all things BMW.

January 20, 2018

Our X6 was in and out very quick No matter what the issue is we get the greatest service. With 3 different BMW's and lots of mileage we are there a fair amount for service or a nail More

by gr1ff1ns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Kim, Daniel Saldana
Jan 21, 2018 -

McKenna BMW responded

Hello, and thanks for sharing your continued 5 star service experience with our team here at McKenna BMW! We're beyond thrilled to read your kind review, and we'd like to thank you for choosing us here at McKenna for your BMW service needs. Enjoy the road ahead in your Ultimate Driving Machine!

January 20, 2018

Unprofessional assistant Service Manager Sales department is great. Service department is the most disorganized service department I've ever worked with. Car has 2000 miles on it. Check engin More

by Todd Frank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Charlie Kim
January 19, 2018

AWESOME! I LOVE McKenna BMW!!!! They are the best dealership around! I have bought a total of 12 cars from them over the years & my experience is always aweso More

by Lorraine Ladd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arthur Szeto
Jan 21, 2018 -

McKenna BMW responded

Hi Lorraine, Thank you so very much for sharing you're continued 5 star experience with Arthur and the rest of our team here at McKenna BMW! We're beyond thrilled to read your review, and we'd like to thank you for being a loyal customer and member of the McKenna Family over the years. Congrats on your new BMW, and we sincerely look forward to seeing you in our store anytime in the future. Enjoy the road ahead in your Ultimate Driving Machine!

January 18, 2018

Great Service! They had me in and out very fast, with a great rental and I had my car back the next day. Very satisfied with the entire process. More

by will2029
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Baires, Lina Chun
Jan 18, 2018 -

McKenna BMW responded

Hi Will, Thanks for sharing your recent 5 star service experience with both Carlos and Lina here at McKenna BMW! We're thrilled to read your kind review, and we'd like to thank you for choosing us here at McKenna for your BMW service needs. Enjoy the road ahead in your Ultimate Driving Machine!

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