McKenna BMW

My 'Go To' BMW Dealership in SoCal I have been a loyal customer to McKenna for over a decade. They are always professional and spot on when it comes to service of my 2003 330ci (manual I have been a loyal customer to McKenna for over a decade. They are always professional and spot on when it comes to service of my 2003 330ci (manual transmission). With nearly 1/4 million miles, my 330ci is my daily commuter. I have two other dealers closer but I prefer McKenna for how they treat me better. My recent visit was for a oil change plus questions concerning continued upkeep of my older 2003. Daniel answered my questions and got me checked in relatively quickly. Dealership provided a courtesy Uber ride to the Norwalk Green Line Station for work. Later that morning Daniel emailed me that my 330ci was ready. Dealership provided a courtesy Uber back from the Norwalk Green Line Station to their location. I saw Daniel has busy with another customer and paid the cashier. The vehicle was washed and ready for me to head home. Cost was about the same as I would have paid at a BMW independent mechanic. Watch for the dealer's specials! It is what brings me in for periodic maintenance issues such as oil change, brakes, fluid changes and other things. It is worth it to have the professionals check the vehicle out! More

The team at mckenna! The staff at mckenna bmw was amazing! I worked with Julian and he went up and beyond to make sure we found the right car and worked to achieve payment The staff at mckenna bmw was amazing! I worked with Julian and he went up and beyond to make sure we found the right car and worked to achieve payment I had in mind! Also would like to thank Julian for introducing me to Tony the product specialist. He assisted me with the delivery of my new 430i and he made sure i was completely comfortable before I took off! Thank you again and I will be recommending Mckenna to my friends and family More

encore w/ tony and carwash!! Tony reached out to me via to schedule an encore appointment and I was pleased that he did! I had a few questions about setting up apple carplay and T Tony reached out to me via to schedule an encore appointment and I was pleased that he did! I had a few questions about setting up apple carplay and Tony was able to walk me through the process and went into detail on how to use it! After the encore I was able to get my car washed so I was very happy with the experience overall! More

Awesome! Hutton is the best! He drove to my work just to make it super convenient for me to sign the paperwork! Such an easy process! Hutton is the best! He drove to my work just to make it super convenient for me to sign the paperwork! Such an easy process! More

Another Great Visit I have an older BMW (2007 3 Series Convertible) that I did not buy at this dealership however for reasons of convenience I have brought it to McKenna I have an older BMW (2007 3 Series Convertible) that I did not buy at this dealership however for reasons of convenience I have brought it to McKenna BMW on a couple of occasions. Each time I have been received warmly in a timely and professional manner. On today's visit I was assisted by Daniel Saldana, one of their service advisors. Daniel was friendly and very helpful. I was there for an airbag recall however I also had a smaller part that had come off of the convertible roof mechanism. Even though it was a mostly cosmetic issue, I was wary of what it could cost to fix (you know how it goes with foreign vehicles). Daniel checked out the part and immediately pulled a screwdriver out of his desk and start fiddling with it. About a minute later we walk out to the car and he pops it back into place! I had tried the same but the part wouldn't stay on. Thanks to Daniel it stuck this time around! The visit went smooth and I was treated with great courtesy. Daniel set me up with a free Uber ride home and has texted me a couple of times since to keep me updated on the vehicle. On the way out I went by there snack shop for a refreshment and since I was there for a service visit it was complimentary. Really a perfect visit! Thank you Daniel and McKenna BMW. I'll be pulling the trigger soon on my next BMW and when I do I will be buying with you guys! More

Great service. Charlie was awesome Great service. They had the car ready before promised. The waiting lounge was great. Just great service overall from the minute i pulled up. Charlie Great service. They had the car ready before promised. The waiting lounge was great. Just great service overall from the minute i pulled up. Charlie service advisor was super! More

Fast service and courteous Staff were helpful and explained in detail of service needed. Very satisfied. Didn’t wait much and helped me right away. The service overall was excel Staff were helpful and explained in detail of service needed. Very satisfied. Didn’t wait much and helped me right away. The service overall was excellent. More

Very cool and helpful Had my genius appointment at McKenna BMW. Arthur was my BMW genius. Very cool and helpful. Helped me schedule an appointment to fix some issues the ca Had my genius appointment at McKenna BMW. Arthur was my BMW genius. Very cool and helpful. Helped me schedule an appointment to fix some issues the car had when I scheduled it. Very quick and prompt with his responses through text as well. More

Review for Corry and Arthur I got a fully loaded BMW 530i from Corry Polk and Arthur. They are an amazing team. They got back to us quickly and efficiently and were super profess I got a fully loaded BMW 530i from Corry Polk and Arthur. They are an amazing team. They got back to us quickly and efficiently and were super professional. The facilities here are also beautiful. Overall this is the best BMW dealership with the best service I have seen. Thank you again Corry and Aarthur! You have earned our business and look forward to getting more cars from you guys in the future! More

320i Awesome! We went to purchase a pre-owned car from Victoria. She gave us very good pricing and it was quick and easy. Arthur helped and was very educated, patie We went to purchase a pre-owned car from Victoria. She gave us very good pricing and it was quick and easy. Arthur helped and was very educated, patient, and made time for us. Victoria had our best interest and went above and beyond our expectations. More