McKenna BMW

There is always drama. I'd rather go to the dentist. I rarely visit the McKenna BMW service center without experiencing incompetency and disrespect as a customer. Lina twisted her words and argued back a I rarely visit the McKenna BMW service center without experiencing incompetency and disrespect as a customer. Lina twisted her words and argued back at me. More

Outstanding service. Always feels like I just had fun when ever I visit McKenna BMW. Arthur was great, explained everything and answered all my questions. The service. Always feels like I just had fun when ever I visit McKenna BMW. Arthur was great, explained everything and answered all my questions. The cashier was patient, seemed to enjoy her work and explained the initial & final invoice. The loaner car has me thinking about buying a new 2018 BMW. Thanks again for a wonderful Genius/Service experience. More

Honest and integrity service you can count on I've been a McKenna client for years and have recommended people there because the service is outstanding. It's the service department experience tha I've been a McKenna client for years and have recommended people there because the service is outstanding. It's the service department experience that makes all the difference and bring me (clients) back. Over the past few years I've had a few issues with service writers but they were addressed and they have a great crew there. Daniel is the best and he will be my go to person going forward. More

My Service Advisor, Daniel was excellent. I've worked with Daniel before, he and Armando are my go to team whenever I need anything checked or serviced. I would recommend them and McKenna BMW I've worked with Daniel before, he and Armando are my go to team whenever I need anything checked or serviced. I would recommend them and McKenna BMW to anyone. More

Service at McKenna Top of the line service. Lina is an exceptional service advisor. She always gives me great service and daily updates about my car. She needs to be pro Top of the line service. Lina is an exceptional service advisor. She always gives me great service and daily updates about my car. She needs to be promoted so as to teach others her skills. More

Exceptional MITZI WAS GREAT IN ATTENDING MY QUESTIONS AND NEED ONLY WISH THEY HAD MORE INVERNTORY IN THE X3. THIS WAS MY FIRST TIME PURCHASING A BMW AND MY Expiri MITZI WAS GREAT IN ATTENDING MY QUESTIONS AND NEED ONLY WISH THEY HAD MORE INVERNTORY IN THE X3. THIS WAS MY FIRST TIME PURCHASING A BMW AND MY Expirience was great so will most definitely be purchasing in the future . More

Super quick and easy with A+ service I’m from out of state so I worked with a broker to find the car I was looking for. I received a call that McKenna BMW in Norwalk had exactly what I wa I’m from out of state so I worked with a broker to find the car I was looking for. I received a call that McKenna BMW in Norwalk had exactly what I was looking for. We drove there in our previously leases BMW to trade it in as it was extremely quick. I was in and out with my new car in less than an hour. Bob in the Fleet department was informative yet quick and to the point. I would highly recommend this dealership to anyone. More

Great Customer Service! Great customer service! My genius, Arthur, was very good. He kept me well informed about the service I was having and about suggestions for the future Great customer service! My genius, Arthur, was very good. He kept me well informed about the service I was having and about suggestions for the future. Very timely as well. I would highly recommend McKenna BMW for purchasing a new car, and for having your existing car taken care of. More

Efficient and exceptional My experience at McKenna was exceptional! There was no run around and I got exactly what I wanted at the price I requested. Corry Polk was straightfo My experience at McKenna was exceptional! There was no run around and I got exactly what I wanted at the price I requested. Corry Polk was straightforward, honest, and easy to deal with. I am definitely recommending this dealership to friends and family if they are ever in the market for a new vehicle. Truly professional and excellent customer service!!! More

Awesome experience. Super friendly Everyone was really helpful. Will recommend to all my family and friends. I should be able to put as many words as I like and not a specific amount!! Everyone was really helpful. Will recommend to all my family and friends. I should be able to put as many words as I like and not a specific amount!!! More