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McKenna BMW

Norwalk, CA

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632 Reviews

10900 Firestone Blvd

Norwalk, CA

90650

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632 Reviews of McKenna BMW

June 26, 2018

Airbag recall service Service was great ! It was finished before the promised time. Guy was very nice, friendly, yet , very professional from beginning to end. He was very More

by Dancing Saint
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Guy Nhean Son
Jun 28, 2018 -

McKenna BMW responded

Hello, and thanks for sharing your recent 5 star service experience with Guy here at McKenna BMW! We're thrilled to read about your time with us, and we'd like to thank you for choosing us here at McKenna for your BMW service needs. Enjoy the road ahead in your Ultimate Driving Machine!

June 25, 2018

Excellent customer service, never a bad momment I'm coming up to the end of Lease on my vehicle and I still get the same great service attention as of the start of the lease, Noah has always greeted More

by AdamSr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noah Schemerling, Dominic Torres, Charlie Kim, Daniel Saldana, Maria Flores, Armando Lopez
Jun 25, 2018 -

McKenna BMW responded

Hello Adam, Thanks for sharing your most recent 5 star experience with our team here at McKenna BMW! We're thrilled to read your kind review, and we'd like to thank you for choosing us here at McKenna for all things BMW. Enjoy the road ahead in your Ultimate Driving Machine!

June 23, 2018

2013 528i Met Arthur today for the Encore appointment. He was extremely friendly and was able to answer every question I had. I don't live too far from the deal More

by Don
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arthur Szeto
Jun 23, 2018 -

McKenna BMW responded

Hi Don, Thanks for sharing your recent 5 star Encore experience with Arthur here at McKenna BMW! We're thrilled to read your kind review, and we'd like to thank you for being a part of the McKenna Family. We trust you're enjoying every mile ahead in your Ultimate Driving Machine!

June 23, 2018

Great services, very thoughtful. Mr kim called to remind me about my car service, Mr Son helped me with the maintenance service, very detailed and patient as I have lot of questions. More

by jinlingusa
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Kim, Guy Nhean Son
Jun 23, 2018 -

McKenna BMW responded

Hello, and thanks for sharing your recent 5 star service visit with both Charlie and Guy here at McKenna BMW! We're thrilled to read your kind review, and we'd like to thank you for choosing us here at McKenna for your BMW service needs! Enjoy every mile ahead in your Ultimate Driving Machine!

June 19, 2018

Bought New Car Excellent dealership. Everyone was very helpful and give me the best deal. I know this because I had been shopping around. They did not try and sale More

by avaition1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Fitkin, Stephaun Marshall- Newman, Bryan Ochoa, Carlos Baires, Abra Lou, Mike Tarkhanyan, Enrique Mena
Jun 19, 2018 -

McKenna BMW responded

Hello, and thanks for sharing your recent 5 star experience with our team here at McKenna BMW! We're thrilled to read your kind review, and we'd like to congratulate you on your new BMW. Welcome to the McKenna Family, and we sincerely look forward to seeing you in our store anytime in the future. Enjoy the road ahead in your Ultimate Driving Machine!

June 15, 2018

McKenna BMW Team led by Noah Schmerling We have been working with Noah and his team for many years and it never ceases to amaze me how he has been able to solve many challenges we have prese More

by JohnG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noah Schemerling, Dominic Torres
Jun 16, 2018 -

McKenna BMW responded

Hi John, Thank you for sharing your continued 5 star experience with Noah, Dominic, and Erick here at McKenna BMW! We greatly appreciate your business over the years, and we'd like to also thank you for being a part of the McKenna Family. Enjoy every mile ahead in your Ultimate Driving Machine, and we sincerely look forward to seeing you in our store anytime down the road!

June 15, 2018

Amazing service and dedication to the customer My family and i have been with McKenna over 20 years and Nick LoCassle has been there to provide top quality service. Destiny was awesome to work with More

by Jaesco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Destiny , Nicholas Locasale, Mike Tarkhanyan
Jun 16, 2018 -

McKenna BMW responded

Hello, and thanks for sharing your most recent 5 star experience with Nick and Destiny here at McKenna BMW! We're thrilled to read your kind review, and we'd like to thank you for your business over the years. We're thrilled to have you as a part of the McKenna Family, and we're here for you anytime down the road for scheduled service, parts, and anything else your BMW might need. Enjoy the road ahead in your Ultimate Driving Machine!

June 14, 2018

On time and happy with the service I got to say the person that helped me her name is Maria she was very very helpful answer all the questions that I had and help me to get my car looke More

by Frank77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria Flores
Jun 15, 2018 -

McKenna BMW responded

Hi Frank, Thanks for sharing your recent 5 star service experience with Maria here at McKenna BMW! We're very pleased to read your kind review, and we'd like to thank you for choosing us here at McKenna for your BMW service needs. Enjoy the road ahead in your Ultimate Driving Machine, and we sincerely look forward to seeing you in our store anytime in the future!

June 12, 2018

Hot but worth it. We came in to look at some X6s, and since all the sales people were busy. Arthur the genius helped us for most of the time. He got information in rega More

by Tak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arthur Szeto
Jun 12, 2018 -

McKenna BMW responded

Hello Tak, Thanks for sharing your recent 5 star experience with Arthur here at McKenna BMW while learning more about the X6! Welcome to the McKenna Family, and we sincerely look forward to seeing you in out store anytime in the future!

June 07, 2018

Love this dealership! was here last weekend to shop for my next car, was helped by Bryan the salesperson and then introduced to Angel the Genius. My mom personally leased a More

by Jessiexue825
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Jin. , Byron Jackson
Jun 08, 2018 -

McKenna BMW responded

Hi Jessie, Thanks for sharing your recent 5 star experience with both Byron and Angel here at McKenna BMW! We're thrilled to read your kind review, and we're happy to hear your mom had a terrific experience leasing her X5 as well last year. Welcome to the McKenna Family, and we sincerely look forward to seeing you in our store anytime in the future! Enjoy the road ahead in your Ultimate Driving Machine!

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