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McKenna BMW

Norwalk, CA

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632 Reviews

10900 Firestone Blvd

Norwalk, CA

90650

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632 Reviews of McKenna BMW

July 22, 2018

i love this place the dealer Stanley huang helps alot. he is very professional and friendly. i got a great experience for purchased my bmw 430i. he answered all the que More

by jojo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stanley Huang
Jul 25, 2018 -

McKenna BMW responded

Hello, and thanks for sharing your recent 5 star experience with Stanley here at McKenna BMW! We're thrilled to read your kind review, and we'd like to congratulate you on your new BMW 430i! Welcome to the McKenna Family, and we trust you're already enjoying every mile ahead in your Ultimate Driving Machine!

July 20, 2018

Lease Return Brooke and Arthur were extremely nice while I was at the dealership. They explained everything clearly to me and why I was getting specific charges. T More

by GreyYung
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arthur Szeto, Brooke Baker
Jul 22, 2018 -

McKenna BMW responded

Thanks for sharing your recent 5 star experience with both Brooke and Arthur here at McKenna BMW! We're thrilled to read your kind review, and we'd like to thank you sincerely for being a part of the McKenna Family. You already know this, but we're of course here for you anytime down the road for scheduled service, parts / accessories, and all things BMW. Enjoy the road ahead in your Ultimate Driving Machine!

July 18, 2018

Beyond fantastic Mckenna bmw sales team is the best! Far superior to the dealer that is much closer to my home! Angel and Julian treated me good! I'm a customer for li More

by Lisaw6688
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Jin Julian
Jul 18, 2018 -

McKenna BMW responded

Hi Lisa, Thanks for sharing your recent 5 star experience with both Angel and Julian here at McKenna BMW! We're very pleased to read your kind review, and we'd like to thank you for being a part of the McKenna Family! We trust you're already enjoying every mile ahead in your Ultimate Driving Machine, and we sincerely look forward to seeing you in our store anytime in the future!

July 17, 2018

Great Experience (Daniel Soldana In Service Is BEST) Daniel Soldana makes my experience at McKenna always the best!!! He is very professional and courteous. He makes sure that not only my vehicle is ta More

by Bart Lococo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyson Gomez, Carlos Baires, Daniel Saldana, Ronny Lopez
Jul 18, 2018 -

McKenna BMW responded

Hi Bart, Thanks for sharing your continued 5 star service experience with Daniel and the rest of our team here at McKenna BMW! We're thrilled to read your review, and we'd like to sincerely thank you for choosing us here at McKenna for your BMW service needs. Enjoy every mile ahead in your Ultimate Driving Machine!

July 16, 2018

Well deserved I came in with a friend of mine to look at a BMW. We were greeted by Arthur, and he helped us the entire process. We are still in the market, but his More

by Katelyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arthur Szeto
Jul 19, 2018 -

McKenna BMW responded

Hi Katelyn, Thanks for sharing your recent 5 star experience with Arthur here at McKenna BMW! We're thrilled that he was able to be a terrific introduction to the BMW lineup and provide you with all the info you were looking for. We're here for you anytime in the future! Thanks for choosing us here at McKenna.

July 16, 2018

Product Demo Special thanks to Arthur Szeto. He has been very helpfull during my visit and assisted in the product demo and teaching of the BMW i3. It was a very p More

by Dave Tang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arthur Szeto
Jul 19, 2018 -

McKenna BMW responded

Hi Dave, Thanks for sharing your recent 5 star experience with Arthur here at McKenna BMW! We're very pleased to read your kind review, and we'd like to congratulate you on your new BMW i3! Thanks for being a part of the McKenna Family, and we sincerely look forward to seeing you in our store anytime in the future! Enjoy the road ahead in your Ultimate Driving Machine!

July 15, 2018

Trained Professionals It’s always great to come here and have great service all the way around. From checking in to checking out.. That’s why My Wife & I prefer to come her More

by LBBMW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cashier , Ruben Hernandez, Lina Chun
Jul 15, 2018 -

McKenna BMW responded

Hello, and thanks for sharing your continued positive service visit with our team here at McKenna BMW! We're beyond thrilled to read your kind review, and we'd like to thank you and your wife for choosing us here at McKenna for your BMW service needs. Enjoy the road ahead in your Ultimate Driving Machine!

July 12, 2018

Helpful guy I did not really have any questions about my car, but Arthur did spend quite a bit of time with me. He is a great guy and so I thought coming back wou More

by Darwin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arthur Szeto
Jul 13, 2018 -

McKenna BMW responded

Hi Darwin, Thanks for sharing your recent 5 star Encore experience with Arthur here at McKenna BMW! We're thrilled to read your kind review, and we're so happy to read that even though you already knew a lot about BMW Arthur could show you a thing or two more! Enjoy every mile ahead in your Ultimate Driving Machine!

July 12, 2018

Professional Had a 9:45am encore appointment on Thursday, July 9th and was greeted by Arthur Szeto upon my arrival. He took all the necessary information down and More

by Tiffany Lim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arthur Szeto
Jul 13, 2018 -

McKenna BMW responded

Hi Tiffany, Thanks for sharing your recent 5 star Encore experience with Arthur here at McKenna BMW! We're thrilled to read how quick and informative it was, and we'd like to thank you for being a part of the McKenna Family! Enjoy the road ahead in your Ultimate Driving Machine!

July 12, 2018

Oil change service on 7/10/2018 Instead of requesting a loaner car, I opted to wait while they performed the oil change service on my 2016 BMW X.3. Check in for my appointment was pr More

by BlueX3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Claudia Ramirez
Jul 13, 2018 -

McKenna BMW responded

Hello, and thanks for sharing your recent 5 star service experience with Claudia here at McKenna BMW! We're thrilled to read your kind review, and we'd like to thank you for choosing us here at McKenna for your BMW service needs. We trust you're enjoying every mile ahead in your blue X3!!

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