McKay Chevrolet

DO NOT GO TO THIS DEALERSHIP UNLESS YOU WANT TO GET SCREWED!!! McGee Chevrolet is horrible and need to stop screwing people over. My fiance bought a car from them 10 months ago. He noticed problems wit SCREWED!!! McGee Chevrolet is horrible and need to stop screwing people over. My fiance bought a car from them 10 months ago. He noticed problems with it shown by a loud noise the car made about a week after he got it. Because there was a warranty from the dealership, he brought it back to McGee to let them look at it twice. They told him there was nothing wrong with it and not to be concerned. The noise got so bad that he took it to a place his family uses for their sport cars. The owner of the business/ mechanic looked the car completely through and found over twenty problems with it. The list was insane! The mechanic said that a few things on the list needed to be repaired immediately because the car wasn't fit to drive in the condition it was sold to him in. The immediate repairs cost $3000. In addition to this rip off of a car, the dealership financial manager, Nigel, sold my fiance a warranty that was "bumper to bumper". This is a straight out lie. The warranty only covered one thing on the list of necessary repairs. The warranty cost my fiance $2750. We went back to cancel the warranty and waited over a half hour to talk with Nigel. In explaining how frustrated we were with the whole thing he told me to stop having attitude with him. Professional guy huh? On the way out I saw a family that looked like they were sitting down to purchase a car...I wanted to warn them!!! It is amazing to me that people can treat other people the way Scott and Nigel treated my fiance and I. They did not care at all that they ripped him off costing him thousands of dollars. It is also interesting that they don't think their reputation is important. I HIGHLY RECOMMEND TO NEVER SET FOOT IN THIS DEALERSHIP...unless you plan on throwing thousands down the toilet. More

From my initial contact on the phone with Mike Foley of the BDC dept, the quality of service I received was courteous and professional. Imed(GM) was very accomodating and listened to my needs. Nigel(finan the BDC dept, the quality of service I received was courteous and professional. Imed(GM) was very accomodating and listened to my needs. Nigel(finance) satisfied my finance needs and provided me with the protection that myself and family needed. I was never pressured and I have never had a greater experience in buying a car. VERY PROFESSIONAL!!! More

I had been in contact with Mike(internet person) over the Internet about a new truck and set-up and appointment to go there and see the inventory. I went in the next day to look around for a new truck when i Internet about a new truck and set-up and appointment to go there and see the inventory. I went in the next day to look around for a new truck when i was greeted by Brian(salesman). He was very friendly and courteous and his knowledge about the Silverado was impressive. He worked out such an excellent deal on my truck that i didn't even have to continue shopping which saved me days of wasted time searching for the right truck at the right price. I also recommend seeing Nigel who is the finance manager who worked with me to get an even lower rate through another bank which lowered my payment significantly. I highly recommend this dealership to all of my friends and family and i will surely recommend them all to see Brian, Mike, and Nigel. More

I contacted the sales rep via email when I noticed a 07 Mustang that I was interested in. When I asked about accidents and other questions, the rep said "It's straight up". What kind of an answer is that? Mustang that I was interested in. When I asked about accidents and other questions, the rep said "It's straight up". What kind of an answer is that? I sent a message back asking him "Does straight up mean that it was crooked at one point?".It already started off to be bad dealings. They would not budge on the Mustangs price, the sales rep was miserable and argued constantly-I thought it was all about customer care/service? I called back because I saw that the vehicle had an alarm system but I was never given a key that controls that. So, if the cars alarm should activate, I have no way of entering the vehicle to shut it off. MCGee Chevy's personel told me that if the car came with it they would have given it but other than that there is nothing they can help me with and to call Ford. For crying out loud, I just bought the car last week! Shouldn't it be in the best of condition considering it is a new car and the dealership IS trying to sell it! LEMON DEALERSHIP! Other than that, the Mustang seems to be running good-low mileage. God forbid, there's probably duct tape hiding somewhere that holds the car together. More

Bad Experience overall. I was the one enquring about the Bad Experience overall. I was the one enquring about the car i was trying to purchase. On several occassions i was told they would get back to me. ba Bad Experience overall. I was the one enquring about the car i was trying to purchase. On several occassions i was told they would get back to me. bad customer service. I really hope that can stay in business for more years.I would not recommend this dealership. There sale price was different from the once online. More

My husband and I went to this dealership after researching GMC/Chevrolet trucks on their website. We called in the morning and spoke to Scott. We mentioned the trucks that we wanted to see and s researching GMC/Chevrolet trucks on their website. We called in the morning and spoke to Scott. We mentioned the trucks that we wanted to see and showed the prices, and Scott said "that's not the actual price, that's the internet pricing". I replied ok we like this truck can you work with us. He was not willing to work with us. Mentioned we would pay cash. Didn't matter to him, they prefer financing... It was a very, very cold day. He did not really want to take us outside to see the vehciles because of the weather. We were shocked and said, I guess they don't need our business. Went next door to the Mastria GMC dealership and purchased a 2006 truck. We thank McGee for there advertising, as we would never have gone to Raynham, MA for a vehicle and they actually helped us find Mastria. More

Upon arriving at McGee Chevrolet, I encountered a very professional sales staff, which made me feel so comfortable that the feeling did not deminish from the start to the finish of the entire transaction. professional sales staff, which made me feel so comfortable that the feeling did not deminish from the start to the finish of the entire transaction. Everyone from sales to service left me feeling with such peace of mind, that I will definitely continue to do business with them in the future. Sincerely, Edmond and Elizabeth Laliberte New Bedford, MA More

I bought a 2008 F-350 from McGee Chevrolet in late July, 2010. Upon completing my sale, I was told that McGee would handle the registration as that was part of my down payment. (Fees and Taxes) After 3 w 2010. Upon completing my sale, I was told that McGee would handle the registration as that was part of my down payment. (Fees and Taxes) After 3 weeks, I still had NOT received my registration in the mail. In the meantime, my insurance company had cancelled my policy due to "nonregistration". I also was not able to get the vehicle inspected because it wasn't registered. I contacted McGee and after countless days and hours of my time, McGee giving me the run around lying to me and making excuses, avoiding my calls, no calling me back, I finally got the situation resolved. Turns out they forgot to have me sign a form and instead of calling me and telling me about it, they just ignored it and let it slip through the cracks. While that was going on, I was driving around a unregistered, uninsured, and uninspected vehicle, and when I asked them about it, they didn't give a xxxx. I was also supposed to get 4 new tires on my truck upon purchasing it, they only gave me two. I was supposed to get new brakes, and they didn't do that either. There was a plastic piece of trim for the top of the tailgate that they said they'd ship to me, and sitting here in late Sept, 2 months after the purchase of my vehicle, they have not shipped that to either. Upon noticing a hesitation in my transmission, a local Ford dealership where I took it to be looked at told me that the transmission fluid level was extremely low, and should have been replaced before I bought it. When I brought all of this to the attention of McGee Chevrolet, they told me I should have noticed it before I bought the vehicle. ARE YOU KIDDING ME?!?! Do I look like a mechanic? Is it my job to climb under the vehicle and look around, pop the hood and check things out, check fluid levels and fix any problems I find by myself before purchasing the vehicle????? NO, IT CERTAINLY IS NOT!! In early August, the vehicle started leaking oil, and to no surprise, it was leaking because it did not have the correct oil pan. The Ford dealership I took it to said that they wouldn't touch it because someone had replaced the pan without listing it as warranty work and therefore they couldn't be held responsible. They said that the pan on the truck belonged to an F-150, and they could not figure out why it was on my truck in the first place. The shop foreman also pointed out to me that the engine had been replaced, but that it wasn't done so under warranty work because there is no record of it in the Ford Archives. After I contacted McGee to notify them of the problem, 5 business days went by before I could even get a hold of them. I called every one of those business days, and coincidentally no one was available to take my call or call me back. The customer service at McGee Chevrolet is absolute garbage. Now I'm in the process of contacting the Attorney General's office to notify them about the lack of customer service, I've contacted an attorney to discuss a lawsuit for Lemon Law, because McGee sold me a vehicle that has had the oil pan and engine changed out, but did NOT disclose that information upon my purchase, therefore making my warranty null and void. The entire process from day 1 had been a giant headache, and I strongly advise everyone to avoid McGee Chevrolet at all costs! The customer service is terrible, they lie to your face, they avoid your phone calls, they do NOT call you back, they are incredibly unprofessional, and it really seems that after they have your money in their hand, they could care less what problems or concerns you have. They will take advantage of you at every chance they get. It's a shock to me that they are allowed to run a business in such a manner. More

The first time I walked into this dealership they totally ignored me. I was not greeted at the door or at any time I was in the building or the lot. The second time I visited I was met by a young guy who s ignored me. I was not greeted at the door or at any time I was in the building or the lot. The second time I visited I was met by a young guy who said that he was new and his manager would have to help me. He took my info. and said he would call me that night or the next day. I never received a call. I would not recommend this dealership to anyone as they cannot seem to perform even basic customer service. More

We went into the dealer to buy a new Equinox. Scott said he would call us to have us come into do the paperwork as when we where there we did not do it. He called set up a time for us to come in. 5 mins bef he would call us to have us come into do the paperwork as when we where there we did not do it. He called set up a time for us to come in. 5 mins before we whew supposed to be at dealer he callsand said he needed to reschedule till the next morning as the finance guy was not in. He then calls the next morning 15 mins before we where supposed to o pickup our new car and says one of the other salesmen sold it last night. Are you joking??? How could someone buy the car last night if you had to reschedule with us due to the finance manager not being in.Who wrote the paperwork. We after this and remembering how bad it was dealing with them the last time we bought a car there we decided to go to the Toyota dealer down the street from them and we bought a 2010 Toyota Highlander. I would NEVER go to McGee again........ They lie, the price you see online is Not the price of the car (its supposed to be what Mcgee paid for it ) why do I care how much they paid for it. Very poor customer service. More