McKay Chevrolet

My husband and I weren't sure what we were going in for but when we left we left with the perfect car for us, at a price we couldn't beat. Great experience. for but when we left we left with the perfect car for us, at a price we couldn't beat. Great experience. More

This team was great. Shane Taber greeted me and asked me all the questions that he needed to. Jay Pacheco the General Manager came out of his office and he and Shane brought me out and selected my dream car all the questions that he needed to. Jay Pacheco the General Manager came out of his office and he and Shane brought me out and selected my dream car. They got me right into finance where I met Joyce Araujo who negotiated with the bank and was able to get me a comfortable payment including a warranty. They were all so nice and helpful throughout my whole experience. I love my new equinox. I recommend this dealership to everybody. Thank you for all of your help in making this such a great experience. More

RUN!!!! The one word i would use to describe dealing with Mcgee Chevrolet. My experience started a few weeks ago emailing the internet business manager. I was looking at a used vehicle, a 2011 Mercede with Mcgee Chevrolet. My experience started a few weeks ago emailing the internet business manager. I was looking at a used vehicle, a 2011 Mercedes-Benz E63 (which is still for sale). At first the communication was terrific when i expressed interest. The manager worked with me on negotiating my trade in vehicle and we scheduled a time to view the car. A week later I went to visit the dealership and called to confirm before i drove 2.5 hours to visit. I was advised the car was still there and was exactly as the ad indicated, no changes. When i arrived at the dealership i was shown the vehicle and completed a walk around. I first noticed scratches all over the car, 2 wheels that contained curb rash and one of those wheels appeared to have been moved from the passenger side to the driver side. When i sat in the vehicle to take it for a test drive i first looked at the odometer and it had over 4,000 miles more than what their ad listed! When i asked the sales rep, he said the owner had been driving it for months! No one thought it would be a wise idea to update the mileage or notify me on a car they have had sitting on the lot for 4 months that the owner has been using it as a daily driver?! And apparently it should not affect the depreciation of the vehicle as well. Of course i am already starting to go from annoyed to furious, but it gets much worse. During my test drive i took the car on the highway and felt a very strong vibration through the steering column and a very loud groaning noise from the car. It felt like there not only could be suspension damage, but also a bent wheel. I asked the sales rep and he had no clue and no answers. The experience is going from bad to worse. At the end of the test drive, insulted at this point, he still tries to negotiate a deal for the asking price! I told him based on the damage i would need to know what was wrong with the car before i started to discuss anything. The car has plummeted in value and he still had the nerve to say they need to get their asking price because of what they paid for it. Could this customer service be any worse? It gets worse! Finally i left and agreed that the car would be checked out and all of the issues will be looked at and addressed. I expected a call the next day. 3 days go by, naturally i did not hear back. At this point i sent a final email asking what is going on. I received a reply that there is a bent wheel and they will not only not fix or replace the wheel, BUT THEY STILL WANT THE ASKING PRICE AND WILL NOT LOWER IT A CENT. He even had the nerve to ask me if I wanted him to look into seeing how much it would cost to replace so i could pay for it. Ive owned many cars and dealt with many dealers across the country and i have to say this was the WORST experience i have ever had, by far! If you are looking at the Mercedes that is still for sale or any other vehicle, please use the utmost caution. I am writing this sincerely and to protect any future consumers from becoming a victim of bad customer service, deceit and purchasing a damaged vehicle. More

Where do I even begin… I went to McGee Chevrolet in Where do I even begin… I went to McGee Chevrolet in Raynham to look at a vehicle they had on the internet. I went to check out the car, took it for a Where do I even begin… I went to McGee Chevrolet in Raynham to look at a vehicle they had on the internet. I went to check out the car, took it for a test drive and returned to McGee. After taking my first look at the car and all of its scratches and questionable appearance, I was not sure if I wanted to buy it. I explained to the sales person that I wanted to go take a look at other dealerships because I was unsure about the car. The sales person promised me that everything in the car worked, the car was a perfect buy, yada yada yada. So I stupidly agreed. But the sales person didn’t tell me that the car didn’t have a working radio. The car also needed a whole new ABS system costing $1500.00. I went back to McGee 3 times with this brake problem and the owner insisted that the brakes worked fine and threatened to eject me from his property. Shortly after, I drove off the lot with the same problem…twice. Once I suggested getting a lawyer involved, McGee began working with me. The third time I brought the car back (just for the ABS system), they worked on my car for 4 days… and “couldn’t” give me a rental vehicle (I have 2 jobs). The sales person and manager argued with me about a tire that wasn’t going to pass inspection. Insisting the tire was fine until I brought the car to an inspection station to find it wouldn’t pass. And finally, the undercarriage plastics. I found the plastic hanging off the undercarriage the day I bought the vehicle. I asked if they could fix the plastics and they said yes. After returning to McGee 10 times and mentioning the plastic 10 times, it was totally disregarded and the plastic still hangs there today. Okay, McGee Chevrolet of Raynham did give me a new tire… but the rotational tire was put on backwards…. Back to McGee for the 10th time. Literally. STAY AWAY. If MCGee Chevrolet of Raynham can’t put on a tire the right way, can they be trusted with anything else??? NEVER AGAIN. I will die telling this story to everyone looking for a new vehicle. More

Elder Silva was a great sales representative, I went into the dealership with a terrible attitude and was extremely rude to Elder. However, Elder kept his cool was was able to show me a vehicle to fit my ne the dealership with a terrible attitude and was extremely rude to Elder. However, Elder kept his cool was was able to show me a vehicle to fit my needs. If it were any other sales person, they would have let me walk out of the dealership empty handed. However, Elder kept his cool, did his job, and showed me a car to fit my needs without being a typical cheesy car sales man. He was straight forward and represented his company well. I would recommend him personally to others for car purchases, More

Marina=suburb salesperson; represents McGee professionally; knew & answered all questions. Because of her we bought our truck, traded in & you have a new customer. Thanks. professionally; knew & answered all questions. Because of her we bought our truck, traded in & you have a new customer. Thanks. More

Elder Silva was an ideal salesperson. He was no-pressure, respectful, and knowledgable. He was incredibly patient as I agonized over details abd numbers. Clearly an intelligent and trustworthy man who works respectful, and knowledgable. He was incredibly patient as I agonized over details abd numbers. Clearly an intelligent and trustworthy man who works at McGee Chevrolet because he enjoys the work and believes in the product he is selling. I look forward to purchasing from him again. More

I found one of their vehicles I was interested in on autotrader. I was in MA (from out of state) and had a limited time window. Their website says open at 8:30am and one of the sales reps said to come autotrader. I was in MA (from out of state) and had a limited time window. Their website says open at 8:30am and one of the sales reps said to come in then when I talked on the phone, of course the one I talked to on phone wasn't working on Sat morning. Then I get there and an all sales people are in a mtg until 9:15am. Then I meet with someone and tell them you just wasted 45 minutes of my time and the salesman starts arguing with me that they don't open until 9am on Sat but yet their website said differently. So I move onward from that point. Then dealing with the assistant general manager was not pleasant, he was arrogant, pushy. Then various phone calls to get paperwork/contracts sent to me they didn't give me copies of was a major headache. I was happy with the price I got at the end but won't be going back since I felt the customer service was very poor. I have to say the salesman Russ was very good to work with just not others there. More

Overall experience was great. It was a friendly and helpful staff especially my salesman russ. He provided me a no pressure sale on my 2011 camaro purchase which helped make car buying as painless as p helpful staff especially my salesman russ. He provided me a no pressure sale on my 2011 camaro purchase which helped make car buying as painless as possible. I felt that he went the extra mile to provide me with quality service. Would highly recommend. Thanks again, Mike P. More

This was my and my wife's first time at McGee Chevrolet of Raynham MA, and overall I would return to buy from them again. The sales rep Elder Silva was easy to deal with, he appeared very neat a Chevrolet of Raynham MA, and overall I would return to buy from them again. The sales rep Elder Silva was easy to deal with, he appeared very neat and was professional through out the car buying process. I will return for my next vehicle. More