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McKay Chevrolet
Raynham, MA
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Went in Saturday trying to work a deal on a vehicle. Numbers were never remotely close to closing a deal based on them selling a car for "Above Market" value(not all dealerships are doing this in the ma Numbers were never remotely close to closing a deal based on them selling a car for "Above Market" value(not all dealerships are doing this in the market, only the ones that choose to). That's not the reason for the 1 star. The 1 star is because they illegally ran our credit without us knowing. We found out the next day that the credit was run. The sales person asked for a social security number, but on the bottom of the form which was never signed it states do you consent to having your credit run(we have a copy of the form). The sales person never stated why he asked for the social or told us the credit was going to be pulled or that it was pulled and they knew what our credit was(he kept speaking in terms of if/when we know what your credit is when we run it then we will have a better idea of solid numbers and just gave us ranges of if we could). Next reason for the 1. When contacting the dealership and speaking with the General Sales Manager he initially didn't apologize or take responsibility for their actions and instead asked "well did you like the car?" Not once understanding what the dealership did is illegal. Then when I was finally pissed off enough said he would work with us to make it right and would do what he could to make us happy. Next reason. What do you think is a reasonable timeframe for this person to respond back to resolve the matter and make us happy? I called 9am. Tried again at noon. Again at 4PM. Then called at 5PM and said we expect a call by end of day when they closed at 8PM.....No call. So, ya I guess McGee wasn't trying too hard to correct their illegal action of running credit without permission. It doesn't take an entire day to run numbers and return a call to make things right. They ran credit illegally pretty quick to make sure they could put a deal together. It's now 24 hrs and still no call..... The credit hit puts a car buyer in a tough spot to now try and go to another dealership and actually buy a car since the credit score dropped and you now have a lower score and that's what the financing terms are based off of, so now we would have a higher rate and pay more long term than we would have initially. So now McGee made it virtually impossible for us to have our credit run when we actually do come to terms with a dealership and buy a car once terms are agreed to and we want to move forward. That's why what they did is illegal under the Fair Credit Reporting Act. I'll wait for the auto response of "We are sorry to hear about your experience. Please contact our dealership so we can correct it, resolve the issue, make things right, and blah blah blah".....Oh wait I already did that before making this post. More
Long story short my brother was mentally ill and leased a truck for 800+ a month. We informed management there he had been commited to a psych facility the day after he signed the lease. They still would no truck for 800+ a month. We informed management there he had been commited to a psych facility the day after he signed the lease. They still would not let him out of the lease. We tried multiple times explainong to them the situation and even the owner is fighting us on it. Doctors and social workers are now involved and are confident they can get him out of the lease. So hopefully it all works out. But shameful behavior by upper management. More
Went in to get my replacement radio Vin coded to my 2015 sonic. I was told the appointment that I made wasn't in the system. No problem, they set it up. Then they said it would be a $149 diagnostic fee. I a sonic. I was told the appointment that I made wasn't in the system. No problem, they set it up. Then they said it would be a $149 diagnostic fee. I asked if they're unlocking a radio why do they need diagnostics. He thought about it and skipped that. No problem. Then after waiting for just over an hour I'm told it didn't work and that sometimes it doesn't. Never mentioned that it might not work before. I would've bought an aftermarket radio if I knew it was a gamble. So now I still have no radio and am out $180. Unethical and disorganized is only way I can describe McGee Chevy with my experience. So if you want to be partially informed and get charged full price for failure, go to McGee Chevy. Thanks for nothing. More
If I could give a 0 rating I would! !!! All this place does is baffle you with BS!!!! LIE ABOUT EVERYTHING , ADD ON EXTRA CHARGES AND HOPE YOU DON'T NOTICE!!!! Liars, vultures and theiv !!! All this place does is baffle you with BS!!!! LIE ABOUT EVERYTHING , ADD ON EXTRA CHARGES AND HOPE YOU DON'T NOTICE!!!! Liars, vultures and theives!!! This place should be looked shut down for good!!! More
Service manager is an angry elf who got caught not rotating my tires!!! I called to speak with him directly and he got angry because I called him out. He was mad because I had a free oil change for on rotating my tires!!! I called to speak with him directly and he got angry because I called him out. He was mad because I had a free oil change for one of his service guys screwing up with me prior. Then he never rotated my tires and claimed it wasn’t his responsibility to give me a free tire rotation also. told him I was going to pay for it, I understood that only the oil change was free. Then he claimed whom ever my wife made the appointment with didn’t put the correct code in. This little twit then threatened me, “Come on down here tough guy” LMFAO this guy is height challenged and wants to fight. He then hangs up on me and I called back talked to the girl who answers the phone and she said she’s going to transfer me to the General Manager. Then the angry elf gets in AGAIN!!! This guy obviously has some sort of mental difficulties, he starts whispering like Joe Biden, and says it’s his word against mine and that I threatened him because I called him a “Little C*NT”(which was juvenile on my part).He then offers me a free tire rotation because he then realizes that after all of his childish behavior, it was HIS GUY THAT WAS AT FAULT THIS WHOLE TIME, THE ANGRY ELF JUST HAD TO LISTEN TO WHAT ACTUALLY HAPPENED!!!! More
They did not rotate my wife’s tires. I suspected them of this before and had them marked before hand. They also told my wife she needed to change her tranny fluid because it was black before they were done this before and had them marked before hand. They also told my wife she needed to change her tranny fluid because it was black before they were done servicing the suv. When she got home I checked nothing black about it nice red color. Two weeks later her check engine light came on I checked the code it was a tranny code. Brought it to a tranny shop. It was 1.5 quarts low. He agreed perfect color just a little low but not a leak to be seen anywhere. Very shady coincidence. They have lost my business I feel they are unethical. Beware More
McGee Chevrolet has been my go to dealership I've been going therefor 6 years now going on my third vehicle the dealership is immaculately clean and the sales people are very knowledgeable and curtious. going therefor 6 years now going on my third vehicle the dealership is immaculately clean and the sales people are very knowledgeable and curtious. More
Scott is down to earth, no BS just straight forward and very kind to my 5 year old Josh from sales got me the price i wanted both for my trade and new car!! will be back for future cars. very kind to my 5 year old Josh from sales got me the price i wanted both for my trade and new car!! will be back for future cars. More
Worst dealership out there. They try to lie and cheat the customer on anything they can. When I leased the car the salesman said it was a 3.5 yr lease and when I went to do the paper work it turned into a 4 customer on anything they can. When I leased the car the salesman said it was a 3.5 yr lease and when I went to do the paper work it turned into a 4 year lease. I brought my car in after it was vandalized and the service department said it wasn’t vandalized it was from normal west and tear that my motor was shot. I bought the car brand new and was driving it for only 3 years. I bring my car to Best Chevy in Hingham and they proved my car was vandalized. When I went to buyout my lease they tried going back on our agreed upon buyout price. They said I had to finance through them and it was a GM policy not theirs. I contacted GM afterwards and they said that was a lie and I could finance any way I wanted. They said I didn’t have to buy my car from this dealership since they were treating me so badly. Mcgee Chevy in Raynham tried charging me $5000 more for the car than I am paying now since I called them out on their scam and was able to purchase straight from GM instead. This has to be the worst dealership in the history of car dealerships More
Absolute worst dealership around. These guys literally scared my wife and daughter. Would not give back registration and keys. My daughter told them she had to go to work and they still wouldn’t give her scared my wife and daughter. Would not give back registration and keys. My daughter told them she had to go to work and they still wouldn’t give her keys back then when they finally did the sales manager chased them down in the Peking lot yelling the price that he would give her for her car. DO NOT GO TO THIS DEALERSHIP!!!! More