McGuire Cadillac

Made an offer on a car today and got an email back from "Bob" who just sent back "why" apparently Bob thought my offer was low and continued a condescending exchange instead of just saying they werent inte "Bob" who just sent back "why" apparently Bob thought my offer was low and continued a condescending exchange instead of just saying they werent interested or trying to work with me. First dealer I've encountered that doesnt seem interested in selling a car. This dealer seems to be riding the "covid" wave of unreasonable prices and taking advantage of thier customers. But soon that wave wil run its course, with interest rates up, inventory stable and the inability to mention covid as a reason to be unreasonable. You can definitely find another dealer that will at leasdt avt as if they are interested in helping you out. They will say that I am giving them this review because they rejected my offer of 10k under msrp which is "not realistic" but thats nonsense - to be clear my review is based on the fact that they ridiculed my offer by asking if it was a typo and an entire exchange that made me feel more undervalued than what they say I offered on the car. Best wishes to the management team qnd Bob that defended this type of business practice. More

Pete and Mark were fantastic to work with when leasing our Cadillac and made our experience seamless. We highly recommend you using the dealership!! our Cadillac and made our experience seamless. We highly recommend you using the dealership!! More

McGuire was a pleasure to work with. Bob Jacobson (Sales) and Sam Kolenovic (Bus. Mgr) were easy-going, friendly, knowledgable and did not pressure me at all to buy or lease. I have m Bob Jacobson (Sales) and Sam Kolenovic (Bus. Mgr) were easy-going, friendly, knowledgable and did not pressure me at all to buy or lease. I have my new vehicle for 2 days now, and so far, so good. I'll write another review when/if I have to deal with the Service department. Sal A. More

I am very pleased with the whole experience. Friendly and knowledgeable people. I would recommend. Friendly and knowledgeable people. I would recommend. More

Jodie Bossert is the best car dealer around. she is patience, gets you the best deal, if you every need anything she helps you or gets you to what you need. This is a great agency all around. she is patience, gets you the best deal, if you every need anything she helps you or gets you to what you need. This is a great agency all around. More

Sales Manager is so rude. I would never and ever visit their dealership again. They increase the price also when you get there. DO NOT GO AND VISIT THIS CADILLAC DEALERSHIP! I would never and ever visit their dealership again. They increase the price also when you get there. DO NOT GO AND VISIT THIS CADILLAC DEALERSHIP! More

I received exceptionally horrible service especially from they "customer care" specialist Chaz Johnson. And i believe his response to me was disrespectful and racially driven. I own a 2019 Cadillac which they "customer care" specialist Chaz Johnson. And i believe his response to me was disrespectful and racially driven. I own a 2019 Cadillac which is currently under the new car currently in addition to being certified pre-owned. My rain sensor and highbeam lights are not working and instead of even looking at my car they told me they were going to charge me if they looked at my car. They are supposed to at least look at my car because it is under warranty. But charging me regardless is not something they do for anyone else not of color. I told Chaz I was going to contact GM regarding my treatment and said goodbye. He then called me back and told me not to bring my car back to Mcguire. To tell me not to come into their dealership when I did nothing to deserve this treatment speaks volumes on how they treat their clients of color. More

Worst service department. Did more damage to my car then actually fix it. Four months later car is still not fixed 100 percent actually fix it. Four months later car is still not fixed 100 percent More

The disrespect and rudeness that we received today has made our experience one of the worst in customer service at McGuire Cadillac parts department. If this is how you treat your customers in the par made our experience one of the worst in customer service at McGuire Cadillac parts department. If this is how you treat your customers in the parts department I can only imagine the rest of your business. This has been the third and final time we would step into this dealership. The first and second time I figured the Parts manager had a bad day. Today he has cross the line by making us wait for over 20 minutes as he was having a conversation with a coworker. He stated to his co-worker when she advised him we were waiting, that we can wait. Talking down to us and making you feel as if we were beneath him. It did not go well nor will we allow anyone talk to us the way he did. This is your manager? This is what every Malouf Cadillac customer is talking about. Shame on you for treating people the way you do. This needs to be addressed if you want to gain trust, to gain business and yes respect. More

We received a great deal on our 2021 Cadillac XT5 at Mcguire Cadillac. Great people, great service, great agency. This is our second Cadillac from McGuire Cadillac. Mcguire Cadillac. Great people, great service, great agency. This is our second Cadillac from McGuire Cadillac. More