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McGrath Volvo Cars of Fort Myers
Fort Myers, FL
568 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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568 Reviews of McGrath Volvo Cars of Fort Myers
October 25, 2023
Recently purchased a low miles 2019 BMW and would not work with this dealership again. Multiple price increases (mark ups) once we began the paperwork which might be the norm now but it is so disingenuou work with this dealership again. Multiple price increases (mark ups) once we began the paperwork which might be the norm now but it is so disingenuous and such a waste of time. Worked through most of that but had to agree to a large bump for their conditioning the car which ended up being a large part of my bad experience. Gas tank on empty, tires (all 4) were about 10lbs low, valve caps missing, no owners manual and only one key fob. It was obvious nothing had been done with this car which wouldn't be a big deal accept for the fee... Got a feed back call from some sort of manager and asked for help with the key and owners manual but nothing. At the end of the day it would have been so easy for them to remedy these small issues but they really don't seem to care which sums up the overall vibe at this shop. More
by brekelinc
Employees Worked With
Alex Frometa
October 25, 2023
now NEW I brought my 2023 XC90 Recharge in for 10,000 mile service and foldaway tow bar. service advisor Jace was my contact person when I came to pick up vehicle bumper was hacked and visible destroyed mile service and foldaway tow bar. service advisor Jace was my contact person when I came to pick up vehicle bumper was hacked and visible destroyed along with dent in rear driver side fender. Jace advisor tried to say bumper needs to be cut which was incorrect. Service manager Andrew contacted me to confirm they would replace bumper and fix dent. That occurred 2 weeks later only to pick up vehicle again bumper repaired walked out to car with Jace service advisor. Viewed car asked if tow bar now works pushed button only to see it didn't deploy properly because bumper wasn't cut out properly. Jace stated he didn't check. Imagine you bring in initially for fold away tow bar bumper is damaged and when it's corrected they never checked to see if worked properly before given to owner. I told Jace I would cut out bumper myself that I could not believe this. Andrew service manager was left messages never returned my calls pictures were sent to Jace my experience at McGrath Volvo simply Sucked !!! Right to left pictures represent cut out by tech which ruined bumper other two are my photos of me modifying bumper at my home which McGrath was paid to do not to mention me being inconvenienced. Call me because your service department doesn't answer their phones More
by Joewilk45
Employees Worked With
Jace / Andrew
October 16, 2023
Our family is very accustomed to the Volvo brand and has bought a few vehicles from McGrath in the past. I was looking for my next Volvo and decided to give McGrath a shot to see what they would do for a lo bought a few vehicles from McGrath in the past. I was looking for my next Volvo and decided to give McGrath a shot to see what they would do for a loyal customer. I reached out to Luke due to his exemplary ratings and I was not disappointed. Luke made the process fairly painless and I was even able to get a better vehicle than I anticipated. I highly recommend Luke to anyone in SWFL looking for a new Volvo. More
by Joe A
Employees Worked With
Luke Mayer
October 15, 2023
Had an amazing experience at this Volvo dealership. My family and I keep coming back to this dealership because of the outstanding quality and support from the team throughout the whole process. It was My family and I keep coming back to this dealership because of the outstanding quality and support from the team throughout the whole process. It was a seamless process and they value loyalty. They helped me trade in my vehicle at a fair price and sold me my dream vehicle for a fair price. Worked with me on the price a little bit. Will definitely be back. Thank you to Luke and Mitch and the team! More
by shainajoyr
Employees Worked With
Luke Mayer
October 13, 2023
The dealer ship has friendly, involved personnel. Negotiation is professional and informed. Sales rep was conscientious about meeting my needs and explaining murky aspects of transaction. Very nice j Negotiation is professional and informed. Sales rep was conscientious about meeting my needs and explaining murky aspects of transaction. Very nice job at delivery of introducing vehicle operating features. More
by nearfocus
Employees Worked With
Jill
October 13, 2023
They advertised a Lincoln Navigator for 2499. Leftist online for weeks only to find out it had a blown engine. Glad I didn’t journey all the way to the west coast from WPalm Beach only to learn t Leftist online for weeks only to find out it had a blown engine. Glad I didn’t journey all the way to the west coast from WPalm Beach only to learn the car I was interested in was never available. Old bait and switch technique. More
by italianstallion6148
Employees Worked With
Luke Mayer
October 06, 2023
I’m coming back to update my review. I’m not the easiest car sale I suppose. It’s very annoying to be treated as THE average customer where you stand in line and do as your told, even t I’m not the easiest car sale I suppose. It’s very annoying to be treated as THE average customer where you stand in line and do as your told, even though I’m a former Marine. The initial meet and greet and qualifying round gets me upset. I endured the process and found the correct vehicle for me. Everyone knows what I’m talking about. I don’t want to blast the dealership but they did come around and made me very satisfied with my decision. Kuddos for that. The issues have been resolved and I’m giving much higher ratings. I’ll return for another if I see something I’d like to get. I’m sitting with a manager and talking prior to me getting upset with their process. Thanks for hanging in there to those that assisted. More
by Upset
Employees Worked With
John doe
October 02, 2023
Luke was a great salesperson. He was professional and direct. The process was clear and concise. His responsiveness via text is what helped close the deal for me. He was professional and direct. The process was clear and concise. His responsiveness via text is what helped close the deal for me. More
by AC
Employees Worked With
Luke Mayer
