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McGrath Toyota of Iowa City - Service Center

Iowa City, IA

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9 Reviews

9 Reviews of McGrath Toyota of Iowa City - Service Center

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May 29, 2025

Always honest,wonderful customer service. Keep you updated on your vehicle when you are waiting for your car to be serviced. Plan on purchasing my next Vehicle from them. More

by idatipton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Hosch, Trevor Shannahan
May 14, 2025

It began with my purchase of 23 Camry. That went flawless. Service today was the most professional, fastest that I’ve experienced in any dealership. Ever. The details this dealership puts More

by pmensminger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty in service , Brandi Kohl
April 28, 2025

Service was excellent. Communications were appropriate and timely. The experience was much appreciated. Thank you More

by Chadwick44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheyenne
April 04, 2025

Aaron Carpenter was a pleasure to work with! I didn't feel any pressure to buy the vehicle. He knew what I needed, wanted and what I could afford and worked with that. I would highly recommend h More

by dawn
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Aaron Carpenter
September 09, 2020

Great service and they bend over backwards to make sure Everton is right. I have had nothing but good exotics with them. Great job by everyone from service to parts. More

by Zeus2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie
August 07, 2020

They damaged my car Toyota of Iowa City damaged my car once I handed it over to them. Be very careful and walk around the whole car with them before you turn it over to More

by p.d.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jake and whoever took my car for service
Aug 08, 2020 -

McGrath Toyota of Iowa City responded

Since 1981, Toyota of Iowa City has professionally serviced all types of vehicles owned by our valued customers. During this time, there have been a few occasions when a customer's vehicle was damaged while being serviced. Your vehicle was not one of those. With the exception of performing the requested service, your vehicle was returned to you in the same condition with which it was received by our service department. We maintain insurance to cover this type of situation, and no employee has ever been penalized for an accident affecting a customer vehicle. When a customer vehicle is damaged during service at Toyota of Iowa City, we will pay for the repair and provide additional compensation to the customer for their inconvenience. Our staff is proud of our long-standing reputation for "doing the right thing".

February 01, 2020

Our appointment for routine oil change and tire rotation was a pleasant experience. The staff was efficient, mannerly, and appropriate. The waiting area was clean and comfortable. More

by Rick
Recommend Dealer
Yes
Employees Worked With
Unsure of names but the man that greeted and interacted with us during the service was great. , Brandi Kohl
Feb 12, 2020 -

McGrath Toyota of Iowa City responded

Thank you for taking the time to leave us a review! We appreciate the feedback and hope to see you back in for your next service!

November 21, 2019

Love, love, love the service department! Always listens to my concerns, keeps me updated, and are always polite. They take the time to explain things and are trustworthy. More

by lauri
Recommend Dealer
Yes
Employees Worked With
Charlie, Brad
Jan 16, 2020 -

McGrath Toyota of Iowa City responded

Thank you Lauri for sharing your experience with us in our service department. We are happy everything went well and hope to see you back for your next regular maintenance appointment!

March 03, 2015

Bad services I did oil change on Toyota of Iowa City, the price listed on their Website and confirmation email I got was $28.95. But they finally charged me extra More

by qdtong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Charles