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McGrath Toyota of Iowa City

Iowa City, IA

4.7
57 Reviews

1445 Hwy 1 West

Iowa City, IA

52246

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Showing 57 reviews

November 10, 2020

Bought a 2021 Venza. Love it! Kirk, our salesman was great. Provided me with updates during the long wait for our car to come from Japan. Always took time to talk to us even though the dealership was bu More

by davidcdrake
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kirk and Jerod, Brandi Kohl
Nov 11, 2020 -

McGrath Toyota of Iowa City responded

Thank you very much for your wonderful review of the Venza and our sales member Kirk! We appreciate you taking the time to do this and hope all is working great with your new vehicle. We hope it was worth the wait!! Congratulations again and we will see you in for your first service!

October 21, 2020

Excellent product, great service. Employees are friendly, relaxed, low pressure. Just bought my fifth car from Mike Huber! I would not consider going anywhere else. More

by jarnold
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Huber, Jared Trolliet
Nov 11, 2020 -

McGrath Toyota of Iowa City responded

Thank you for sharing your experience with Mike and Jared with us! We are so happy you've been a long time client and we hope to continue doing business with you for years to come. Congratulations on your latest vehicle and we hope all is well!

September 15, 2020

Toyota of Iowa City and their staff offered a stress free experience. I’m very pleased with my car so far and wouldn’t hesitate to work without them again. More

by Tim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kirk Deutsch
Nov 11, 2020 -

McGrath Toyota of Iowa City responded

Thank you so much Tim for your positive review of our service here at Toyota of Iowa City. We are thrilled everything went smoothly for you and hope to see you in with your new vehicle for the first service. Congratulations!

September 09, 2020

Great service and they bend over backwards to make sure Everton is right. I have had nothing but good exotics with them. Great job by everyone from service to parts. More

by Zeus2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie
August 20, 2020

I initially leased my truck through another dealer and when it came time to buy my truck off lease, I knew I wasn't going back to them. Toyota of Iowa City handled the purchase smoothly and as if i had le More

by Zeus2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandi Kohl
August 07, 2020

They damaged my car Toyota of Iowa City damaged my car once I handed it over to them. Be very careful and walk around the whole car with them before you turn it over to More

by p.d.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jake and whoever took my car for service
Aug 08, 2020 -

McGrath Toyota of Iowa City responded

Since 1981, Toyota of Iowa City has professionally serviced all types of vehicles owned by our valued customers. During this time, there have been a few occasions when a customer's vehicle was damaged while being serviced. Your vehicle was not one of those. With the exception of performing the requested service, your vehicle was returned to you in the same condition with which it was received by our service department. We maintain insurance to cover this type of situation, and no employee has ever been penalized for an accident affecting a customer vehicle. When a customer vehicle is damaged during service at Toyota of Iowa City, we will pay for the repair and provide additional compensation to the customer for their inconvenience. Our staff is proud of our long-standing reputation for "doing the right thing".

May 13, 2020

We have bought 3cars from Toyota of Iowa City. They are We have bought 3 vehicles from Toyota of Iowa City. They are very professional and ALL staff are helpful and friendly. Wonderful service. Couldn’t b More

by Kedz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Huber
May 20, 2020 -

McGrath Toyota of Iowa City responded

Thank you for the wonderful review Keds! We are so thrilled that you continue to do business with us through out the years. Thank you for your continued support! Congrats!

March 27, 2020

New Vehicle Purchase Mark Husar was fantastic! He helped us pick out the perfect vehicle for our needs. He took the time to go over different options. He answered our s More

by D & R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Husar and Ryan Toth
May 20, 2020 -

McGrath Toyota of Iowa City responded

Thank you for sharing your experience with us! We truly appreciate you taking the time to do this. We hope you're enjoying your new vehicle so far and hope to see you back for your first service!

February 01, 2020

Our appointment for routine oil change and tire rotation was a pleasant experience. The staff was efficient, mannerly, and appropriate. The waiting area was clean and comfortable. More

by Rick
Recommend Dealer
Yes
Employees Worked With
Unsure of names but the man that greeted and interacted with us during the service was great. , Brandi Kohl
Feb 12, 2020 -

McGrath Toyota of Iowa City responded

Thank you for taking the time to leave us a review! We appreciate the feedback and hope to see you back in for your next service!

December 20, 2019

Best service I have ever received from an automobile dealer. The sales department is the best, very professional and great expertise. And, an outstanding service department. More

by mecrawford
Recommend Dealer
Yes
Employees Worked With
Mike Huber
Jan 16, 2020 -

McGrath Toyota of Iowa City responded

Thank you so much for sharing your experience with us! We are happy your service went well and we hope to see you back in for your next regular maintenance appointment. Thank you again!

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