McGrath Lexus of Westmont - Service Center

Pressure to upsell services after I advised I was not interested. Car completed, washed out front for 20 minutes until I sent to service writer to pay and leave. Appointments appear to mean nothing. interested. Car completed, washed out front for 20 minutes until I sent to service writer to pay and leave. Appointments appear to mean nothing. Wait same as the walk up services. Nothing special here same dealer service and long wait More

Always excellent service and hospitality at Westmont Lexus. Justin S, Armando, Alexis and Mark W and Dean in service make it such a great experience. I will always choose Lexus of Westmont. Lexus. Justin S, Armando, Alexis and Mark W and Dean in service make it such a great experience. I will always choose Lexus of Westmont. More

I just started taking my wife’s 2017 NX 200 for service at this location and their team is always courteous and informative. That’s important to me and will likely mean repeat visits in the future. at this location and their team is always courteous and informative. That’s important to me and will likely mean repeat visits in the future. More

The service and sales people were very professional and courteous. They took care of the minor problems I was having and made sure I have a loaner vehicle similar to my car that was being serviced. courteous. They took care of the minor problems I was having and made sure I have a loaner vehicle similar to my car that was being serviced. More

Brock did a great job. with getting my car serviced. I showed without an appointment due to a serious issue with the vehicle. with getting my car serviced. I showed without an appointment due to a serious issue with the vehicle. More

Good, timely service. Paid attention to o all of my requests. Will be back again. Paid attention to o all of my requests. Will be back again. More

I had an excellent experience working with Eric Kimmel. From the moment I arrived, he was professional, attentive, and very knowledgeable. He took the time to clearly explain the service process, kept me u From the moment I arrived, he was professional, attentive, and very knowledgeable. He took the time to clearly explain the service process, kept me updated throughout, and made sure all of my concerns were addressed. His friendly attitude and attention to detail made the entire experience stress-free. It’s rare to come across someone who genuinely cares about both the customer and the quality of service, but Eric definitely does. I would highly recommend him to anyone looking for reliable and trustworthy service support. More

Excellent service. Dean was thorough and responsive. Was able to wait at the dealership for services. Dean was thorough and responsive. Was able to wait at the dealership for services. More

Great service and explaining issues you might have never seen. Letting me know what specials are coming for the winter season. seen. Letting me know what specials are coming for the winter season. More

Dean provided great customer service. He kept up to date on the process of my and provided information concerning my vehicle He kept up to date on the process of my and provided information concerning my vehicle More