McGrath Lexus of Westmont
Westmont, IL
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I was thoroughly pleased with the attitude and professionalism of Ralph and his colleagues. I will purchase my next car from him without a doubt. As for the post- service experience. That too was professionalism of Ralph and his colleagues. I will purchase my next car from him without a doubt. As for the post- service experience. That too was exceptional. I was briefed on every aspect of the car's capabilities including how to program the radio, and the ushered to the financial deapartment where I felt completely at ease and in a trusted environment. The service and turnover folks at McGrath were just great. More
It has been a pleasure working with my Service Advisor, Jason Ellison. I have an RX 300 with almost 140,000 miles, and it rides as well now as it did 10 years ago. Jason is very patient in explaining wha Jason Ellison. I have an RX 300 with almost 140,000 miles, and it rides as well now as it did 10 years ago. Jason is very patient in explaining what service should be performed and why. He also informs me about service that may be deferred to a later time. He follows up with phone calls a day or so afterward to make sure I'm satisfied. Any concerns I have--no matter how small--are always satisfactorily addressed. It's a pleasure to have someone such as Jason to whom I can go with questions, etc. and know full well that I will get an honest answer. I would not hesitate to recommend this dealership to any friend or relative for Lexus sales or service. More
This was a recall visit and some minor service work. Appointment was made w/ no hassle, and everything went as scheduled. Loaner program handled w/ total ease. Chris Schwingle is the ultimate in servic Appointment was made w/ no hassle, and everything went as scheduled. Loaner program handled w/ total ease. Chris Schwingle is the ultimate in service perfection. He is the reason I keep returning to McGrath Lexus for service. More
Great service by Joe Scala. Very helpful and friendly!! Love my new truck! The buying process was easy and I was assured that my new (used) car was really the one that fit me best. I worked with Mike Conne Love my new truck! The buying process was easy and I was assured that my new (used) car was really the one that fit me best. I worked with Mike Connery in the finance department who was also a pleasure to work with. He was able to find an extended warranty that really worked within my budget! Keep up the good work! More
I have purchased four Lexus vehicles from McGrath Lexus in Westmont. I have to say, I have NEVER worked with a salesperson more personable, more supportive, more sympathetic or more empathetic, etc. than in Westmont. I have to say, I have NEVER worked with a salesperson more personable, more supportive, more sympathetic or more empathetic, etc. than Larry Pebelske. He listened to my situation. He listened to my interests in a vehicle. He listened to my financial ablities, too. Larry was patient and perservered so, in the end, my beautiful 12 year old daughter and I could be the proud owners of a red matador colored, RX450h with tan interior!! We love our vehicle!! I would highly recommend Larry to anyone who is looking to purchase a Lexus. Best wishes, Larry and thanks again for helping to make 2011 a great year for us!! More
McGrath Lexus has a state of the art dealership and service area. The staff is very professional and courteous. The best part of our experience was our salesman, Fred Cramer. He was incredibly knowl service area. The staff is very professional and courteous. The best part of our experience was our salesman, Fred Cramer. He was incredibly knowledgeable about all the Lexus vehicles and he helped us to select the vehicle that was best for us. My husband and I both felt that we selected a high quality vehicle from a dealership that would be there for us for years to come. Since the service department is open on Saturdays, it makes it easier for working families to have their cars serviced on weekends. The free car washes are also a nice touch!! More
Tim is great to work with. He has a sincere concern for your car and tries very hard to make sure it works at the best performance. He is also concern about cost and tries to look at ways to minimize cost your car and tries very hard to make sure it works at the best performance. He is also concern about cost and tries to look at ways to minimize cost. Thank you Tim you are definitely an asset to McGrath Lexus. Linda Hobbs More
Wow! I had the best experience ever! I recently purchased a new 2011 Lexus Gx460 from Geoff Pebelske at McGrath Lexus in Westmont. They made ME feel more important than the sales process. He listened to what a new 2011 Lexus Gx460 from Geoff Pebelske at McGrath Lexus in Westmont. They made ME feel more important than the sales process. He listened to what I needed and found me the perfect truck for my family. The whole team was very helpful. We actually had fun buying a car. I never thought I'd say that. Thanks again! More
This dealership is very professional in handling my needs. Fred was incredibly knowledgeable about the product and helped me out. The service department being open on Saturdays, makes it very convenie needs. Fred was incredibly knowledgeable about the product and helped me out. The service department being open on Saturdays, makes it very convenient to have work performed there. The free car washes is an extra. More
I really enjoyed my experience at McGrath Lexus. Fred Cramer is the ultimate professional. His knowledge of the products is outstanding. He answered all of my questions. The staff is extremely helpful Cramer is the ultimate professional. His knowledge of the products is outstanding. He answered all of my questions. The staff is extremely helpful and friendly. I think the free car wash is a great touch More