McGrath Lexus of Westmont
Westmont, IL
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This is our 3rd Lexus that we have purchased from McGrath in Westmont. We drive an extra 30 miles because of the excellent service and treatment that we have always received at McGrath. Our salesperson was in Westmont. We drive an extra 30 miles because of the excellent service and treatment that we have always received at McGrath. Our salesperson was Larry Pebelske. Larry took the time to help us identify the exact ES 350 that we wanted including color, interior, and features. Larry even took us to the overflow lot so we could compare the specific cars that we were considering, which allowed us to make the right purchase decision. Larry was very personable and patient and did not pressure us to buy. This was a very enjoyable buying experience! More
I am a long time customer of McGrath Lexus because of the superb treatment and care with which they treat their customers. The entire staff, from sales, delivery and service have always been a pleasure to wo superb treatment and care with which they treat their customers. The entire staff, from sales, delivery and service have always been a pleasure to work with - and the reason I go out of my way (I am closer to another dealership and wouldn't consider changing.) More
Rita Barkstrom was great in helping me purchase my 2011 ES350. Jimmy Tran was very helpful with the financing of my car and the purchase of my extended warranty. Ben Kruchten was very knowledgable and inf ES350. Jimmy Tran was very helpful with the financing of my car and the purchase of my extended warranty. Ben Kruchten was very knowledgable and informative on the features of my car. The overall sales experience was the best I've ever had. I also visited the dealership for my 1,000 mile service and dealt with Jason Ellison in the service department. Jason was very helpful and took care of my service quickly and even washed my car! More
Greg Luzinski was great at finding me the exact car i was looking for. He was very helpful and seemed like he actually cared about finding a car that matched my taste and budget. He was very nice and willing looking for. He was very helpful and seemed like he actually cared about finding a car that matched my taste and budget. He was very nice and willing to answer my hundreds of questions. I would recommend him, he couldn't of done a better job! More
Mel is a sincere, honest, helpful guy! He really listened to what we were looking for. We were interested in a Lexus we had seen at another dealer even though it didn't have the navigation system. listened to what we were looking for. We were interested in a Lexus we had seen at another dealer even though it didn't have the navigation system. Before making a decision we contacted Ben Mutz asking if McGrath had something comparable. Ben arranged for us to see Mel the next day which was Ben's day off. Mel picked up on our interest in the navigation system and asked us what color we preferred. In a couple of minutes he brought a car out for us to see that was the right color and even had the navigation system. He was not at all pushy and left us alone to discuss what we were thinking. We are so thankful that Mel was the salesperson for us and he is definitely the main reason we bought that day without further research. He also promptly responded to an e-mail a week after we bought the car so he wasn't just interested in making a sale but wanted us to be satisfied. When we brought the car in for an intermittent problem with a headlight, he got it fixed for us without charge even though that was not under warranty. I'm not sure if I should thank Mel, McGrath or both. In addition to Mel Owens, the following employees were also very friendly and helpful: Ben Mutz, our first McGrath contact; Michael Connery, the Business Manager; Ben Kruchten, the Delivery Specialist and Jason in the service department. More
The professionalism and outstanding service I received from everyone I dealt with at McGrath Lexus is the reason I will only buy my cars there, and absolutely recommend them to anyone and everyone! from everyone I dealt with at McGrath Lexus is the reason I will only buy my cars there, and absolutely recommend them to anyone and everyone! More
Initially I saw this vehicle on a web site and decided to stop by to get additional information. It was a pleasent surprise. Bill Tacker was excellent in his complete handling of our transaction. Knowledga stop by to get additional information. It was a pleasent surprise. Bill Tacker was excellent in his complete handling of our transaction. Knowledgable, Professional and on top of the details - this only topped by his outstanding communication skills. The quality and value of the McGrath Lexus experience made this a pleasent purchase. More
The funny thing about it was that I didn't really intend to buy a car that day. I planned to only get a price for a new ES350 just as I had at a nearby Lexus dealer closer to where I live. But when Mike a to buy a car that day. I planned to only get a price for a new ES350 just as I had at a nearby Lexus dealer closer to where I live. But when Mike and Alisa started throwing out numbers for a new Lexus to replace my 2007 Acura TL, I knew about where I wanted to end up. Not only did they beat the other price, they beat it by more than $2700. That is the way I like to do business when buying a car---get right down to where you want to end up so it is a fair deal for both sides. I like to take excellent care of my cars, but I want to be rewarded for that extra care when it is time to get a new one. I loved my Acura TL, but my new Lexus ES350 is really a neat automobile, and one that I am sure to be happy with. My hometown is Alexis, Illinois a small town downstate near Galesburg. When people ask me where I'm from, I can say, "Alexis." When they ask what kind of car I drive, I can say, "a Lexus." I have always wanted to be able to say that!! More
Since 1997, I've bought three cars from this dealership because I trust them. My wife and I have been very satisfied with their service and professionalism. Glenn Keeler has been a great sales rep to work because I trust them. My wife and I have been very satisfied with their service and professionalism. Glenn Keeler has been a great sales rep to work with due to his knowledge and accessibility. Ruben Pesante is the biggest reason I keep coming back. I will continue to recommend McGrath Lexus. Thanks for being fair over these many years. Kevin Cavanagh More
It was a pleasure to buy my very first Lexus at McGrath in Westmont with the help of Christi Brooker. From the minute I walked through the doors into the magnificent showroom I felt at ease and grew in co in Westmont with the help of Christi Brooker. From the minute I walked through the doors into the magnificent showroom I felt at ease and grew in confidence about this purchase throughout the time spent there. I will recommend Christi to all my friends and family. More