
McGrath Lexus of Chicago
Chicago, IL
Filter Reviews by Keyword
By Type
Showing 957 reviews
I purchased my first Lexus from McGrath and had a great experience! My sales associate was Vasiliy Kurkov and he and the whole staff were extremely helpful and professional which made the whole buying proc experience! My sales associate was Vasiliy Kurkov and he and the whole staff were extremely helpful and professional which made the whole buying process easy and comfortable. I have had my IS250 for a week now and I love it! I am very happy with my decision to buy this car and do business with McGrath. I went to several other Lexus dealers in the Chicago area and I would definitely recommend the McGrath team above the others. More
Buying my RX450h from McGrath Lexus of Chicago was the best car buying experience for me so far. It was hassle free, and all the people there are nice and knowledgable. Julianne, my sales agent, helped an best car buying experience for me so far. It was hassle free, and all the people there are nice and knowledgable. Julianne, my sales agent, helped answer all questions I had, and has been taking good care of me even after the car was sold for over a year. Buying process was simple and straight forward. Usually, at the time you sign the papers, the dealership normally trying to up-sell you more things that you may or may not need. But here at McGrath, they explained to me what were available, and not even trying to push to sell me things that I don't really need. The service center is also very good, both on quality of work and customer services. Overall, I really enjoy the level of service I get from McGrath. If you are consider buying a Lexus, I really recommend you to stop by at McGrath Lexus of Chicago. More
While I was in the market for a new car, I wanted an honest and sincere person whom I felt had my interest at heart. I was not buying a car until I found that person. I found that quality in Mr. Nick honest and sincere person whom I felt had my interest at heart. I was not buying a car until I found that person. I found that quality in Mr. Nick Novelli. Mr. Novelli not only answered my every question, but proved to me what a better car the Lexus was over the car I preferred. No mean feat to convince me! I was impressed with Mr. Novelli's knowledge of the car and his detail and follow up. He made sure I understood every piece of paper that was put before me. He explained the usage of every "new" gadget. What fun they are!! Impressive!! I love the car phone! A good safety feature as is the back up mirror. He followed up by making sure I knew how to operate everything. Nick facilitated my every need. Nick did my worrying for me. I felt confident that what Nick was telling me was in my best interest as if he were selling to his own mother. Thank you for my new Lexus. I drive it with pride!! More
Have loved McGrath for years! Used to get my IS300 & RX 330 serviced here, and now I have purchased a 2011 200CT, which is perfect for my needs. Thank you. RX 330 serviced here, and now I have purchased a 2011 200CT, which is perfect for my needs. Thank you. More
The location of the dealershp is very easy to get to-right off the expressway. Staff is very friendly, explains fully all procedures, takes time to anwer questions, follows thru on problems. The s to-right off the expressway. Staff is very friendly, explains fully all procedures, takes time to anwer questions, follows thru on problems. The service department is unbelieveable and one of the reasons we bought a new card at this dealership. Daniel Bednarz More
Mr. Carlso was very attentive to my needs when visiting the dealership. Very excited about the information and the way that the company is growing. I felt that I was well informed of my options. did not the dealership. Very excited about the information and the way that the company is growing. I felt that I was well informed of my options. did not feel pressured but felt that I was making a sound investment in the vehicle. I look forward to working with him in the near future for the purchase od another vechile. More
Friendliest and knowledgable sales person I have encountered! Works hard ND educates you on purchase and cars! Did not feel as if I was being forced but making a nowlegable decision. encountered! Works hard ND educates you on purchase and cars! Did not feel as if I was being forced but making a nowlegable decision. More
I have purchased two Lexus cars from McGrath and they have always been professional. My salesman, Steve Stover, is always honest, kind and patient. Their customer service is better than any dealership have always been professional. My salesman, Steve Stover, is always honest, kind and patient. Their customer service is better than any dealership I have worked with in the past. I recommend them highly. More
Had an opportunity to meet Dave when I stopped by yesterday. Had been looking at several dealerships and was down to a used Audi or a Lexus. My experience with Dave pointed me in the right directio yesterday. Had been looking at several dealerships and was down to a used Audi or a Lexus. My experience with Dave pointed me in the right direction. Once I get back in the country, I will be visiting Dave to pick out a car. More
Be sure to ask for Dave Nelson. He very knowledgeable and understands the value of exemplary customer service. I've always been a Lexus driver but will be returning to McGrath for my future needs. and understands the value of exemplary customer service. I've always been a Lexus driver but will be returning to McGrath for my future needs. More