
McGrath Lexus of Chicago
Chicago, IL
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My experience with Julie Hill and McGrath Lexus dealership was definitely one to write "home" about. This transaction was smooth and pressure free. Julie H is very patient and attentive. When I'm r dealership was definitely one to write "home" about. This transaction was smooth and pressure free. Julie H is very patient and attentive. When I'm ready for my next car, there's no doubt that I will be a repeat customer. More
This was the new car buying experience we're all searching for. I would highly recommend Nick Novelli and McGrath Lexus of Chicago to anyone in search of professional and responsive service. Nick searching for. I would highly recommend Nick Novelli and McGrath Lexus of Chicago to anyone in search of professional and responsive service. Nick Novelli was a Class A example of this. He helped redefine my perception of the new car buying experience. Nick exceeded all expectations. Call him if you're searching for the same. More
Heather was extremely easy to work with & we quickly came to a deal that worked. She was extremely thorough when describing the features of the car & took me through it's operation step-by step. I was came to a deal that worked. She was extremely thorough when describing the features of the car & took me through it's operation step-by step. I was very impressed with her demeanor & her willingness to help. More
This was the most efficient car buying experience we have ever had. I spoke with Bill the previous night by phone to give him the parameters of what we wanted and when we got there the next night (Thursday) ever had. I spoke with Bill the previous night by phone to give him the parameters of what we wanted and when we got there the next night (Thursday), he was well prepared with vehicles that were exactly what we were looking for, price and options. We even changed our mind on the type of vehicle we wanted (twice) and he handled it with no problems, even when we finally decided on the original vehicles we came to see. We also had financing secured, but Frank was able to secure better financing with a significantly lower interest rate and warranties. We were only there for a short time from viewing to purchase, but they were both very patient and professional. We will definitely be back for our next purchase. More
Steve's service and knowledge is an was outstanding! This is my first Lexus. I was more than satisfied with his sales approach and expertise. He is first rate at providing customer service. Thank yo This is my first Lexus. I was more than satisfied with his sales approach and expertise. He is first rate at providing customer service. Thank you! Jeannine Forrest More
Julie Hill was amazing. She was extremely patient, knows about cars, and helped me at a time when I was suffering with the loss of my younger sister. I can't tell you how much I appreciate Julie Hill. She about cars, and helped me at a time when I was suffering with the loss of my younger sister. I can't tell you how much I appreciate Julie Hill. She was positive, encouraging, kind and most of all I got a beautiful pre-owned car from Julie. I will recommend Julie Hill to all of my friends and family. Her wonderful personality, mixed with her knowledge of cars, is not something that I experienced at other car dealers. I went to the Infinity Dealer, and to other dealers before I came to Julie Hill at McGrath. More
This was our first Lexus purchase, and McGrath did an excellent job. They found the car we were looking for, gave us a very reasonable trade-in, and make the purchase experience straightforward and hass excellent job. They found the car we were looking for, gave us a very reasonable trade-in, and make the purchase experience straightforward and hassle-free. Thankfully, gone was the usual drama and high-pressure sales pitches. Will very much return when it's time for another car. Thank you! More
Vasiliy Kurkov wowed me from beginning to end. Why? 1. Vasiliy Kurkov wowed me from beginning to end. Why? 1. He listened to me and delivered the perfect car without pressure. 2. He understood my co Vasiliy Kurkov wowed me from beginning to end. Why? 1. He listened to me and delivered the perfect car without pressure. 2. He understood my concerns on maintenance and follow-up service. He introduced me to my personal service maintenance man. Took me on a tour of the maintenance/service department. 3. He calls me periodically to make sure I'm happy with my vehicle and if there are any issues or concerns. 4. Vasiliy showed genuine concern in me as a person and not purely a sale. I strongly recommend this dealership and more importantly, Vasiliy Kurkov. The dealership has a winning team with Vasiliy on it. Great experience. More
From the second we walked in the door, you immediately get a sense of being catered to by the entire staff. Explanations of the cars was totally descriptive, lots of time taken in and out of the cars, get a sense of being catered to by the entire staff. Explanations of the cars was totally descriptive, lots of time taken in and out of the cars, and no feelings of pressure to buy whatsoever. Car negotiations and decisions were quick and smooth and financing was easy. More
Julie is great to work with. She makes buying a vehicle hassle and pressure free. She always strives to make me feel comfortable and confident when purchasing a vehicle. I always feel that I bought the r hassle and pressure free. She always strives to make me feel comfortable and confident when purchasing a vehicle. I always feel that I bought the right vehicle at the right price. More