McGrath Lexus of Chicago

Overall a good dealer to work with. I did a lot of research and feel that I got a fair price. The physical dealership is great. Complimentary coffee, internet, shoeshines. There is a cafe and a pra research and feel that I got a fair price. The physical dealership is great. Complimentary coffee, internet, shoeshines. There is a cafe and a practice putting green. A great place to wait while getting your oil changed. More

Efficient transaction, got exactly what we were looking for. Julie was friendly and helped us to get the car we wanted with a trade in. for. Julie was friendly and helped us to get the car we wanted with a trade in. More

Everyone was very polite and accommodating. The service delivery was outstanding, and Nick Norelli made sure that I knew about every button and whistle. Bill Tacker did a great job finding my car for me. delivery was outstanding, and Nick Norelli made sure that I knew about every button and whistle. Bill Tacker did a great job finding my car for me. Vicki Collins More

I am going to get straight to the point and describe Mr. Martell (IMPECCABLE). The experience I had with Mr. Martell was outstanding. I walked in the dealership and told him what type of vehicle I was loo Martell (IMPECCABLE). The experience I had with Mr. Martell was outstanding. I walked in the dealership and told him what type of vehicle I was looking for, and first off he told me a little about himself and from there I felt like I had known him for years. Mr. Martell was very articulate throughout the whole sales process. Would I refer a friend. ABSOLUTELY! We need more people like him who cares about their job and takes pride in their job. He feels very strong about McGrath Lexus. He was very informative. Mr. Martell is definitely a sales person, he sold me exactly what I was looking for. He is one person I will not forget and when it is time to purchase again I hope he will be at McGrath. Job well done--THANK YOU I want to also thank Rick Guzman- he was straight to the point, very detailed and well organized. Good team of people More

Bought a used Lexus from Gary Sowell, it was an overall good experience - Gary was knowledgeable and friendly and a straight shooter which are important qualities to have as a car salesman. good experience - Gary was knowledgeable and friendly and a straight shooter which are important qualities to have as a car salesman. More

Great experience and wonderful staff. I highly recommend Rick and love my new pre owned Lexus. Exceeded my expectations and would buy from here again Rick and love my new pre owned Lexus. Exceeded my expectations and would buy from here again More

Bill Tacker answered all of my questions and went the extra mile to ensure I was getting a great deal. I highly recommend Bill Tacker. extra mile to ensure I was getting a great deal. I highly recommend Bill Tacker. More

Mike, Nick and Doug were awesome and were a pleasure to deal with. Mike is extremely friendly and made sure that we were comfortable, all our questions were answered and never made us feel that we were un deal with. Mike is extremely friendly and made sure that we were comfortable, all our questions were answered and never made us feel that we were under any pressure to buy. He was knowledgeable about the RX (we ended up buying) and ~ poor guy ~ pulled up 3 vehicles for us so that we could compare colours and options at our leisure. Nick and Doug put the finishing touches to making our visit great. Nick made sure that all the little things and accessories were taken care of and the car literally shone as we walked up to it after he had gone through. Not only that, Nick made sure that we knew the ins and outs of the RX before we drove off - you can tell he really wants to make sure that each person is happy. Doug bell had us laughing - dry sense of humour and all - through the finance process. Bottom line - I'd highly recommend dealing with these guys should you visit this great dealership. Thanks again guys. More

We had an outstanding experience with Shawn Friedman as our sales person. We came in to buy a new RX 450h and ended up buying both the new car and a preowned RX 350. Shawn was friendly, helpful, honest, our sales person. We came in to buy a new RX 450h and ended up buying both the new car and a preowned RX 350. Shawn was friendly, helpful, honest, and worked with us patiently to put together the best possible deal for us. Nick gave a comprehensive discussion about the features of the new car and spent a lot of time with us to make sure we understood everything. He also helped us customize the apps and computer system. Overall, we are very impressed with McGrath Lexus. We would not hesitate to recommend McGrath to anyone. More

Dwayne is so polite and really seems to car about what happens to my car. Being a woman is difficult when it comes to cars and sometimes people seem to take advantage and lack patience with women. Dwayn happens to my car. Being a woman is difficult when it comes to cars and sometimes people seem to take advantage and lack patience with women. Dwayne is just the opposite. His kindness, expertise and caring manner are all appreciated. He also has a respect that shows. Having been a teacher and principal, I greatly appreciate a respectful young man. Julie Hill has been wonderful. She helped me get something beautiful (my ES350) at a very sad time, the death of my sister. I am so impressed by a woman who knows so much about cars. Julie is someone I would recommend to all of my friends who want a lovely car. Frank was the money guy. I stopped by his office yesterday to tell him I had paid for my car and I have the title which made me think of him. Frank, like Julie and Dwayne, has made my experience with the car very pleasant. Last, I would like to mention Import Auto's Jerry. What an amazing guy. I had a few instances where I had to take my car there. Efficient, polite and outstanding is all I can say about Jerry. More