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McGrath Lexus of Chicago

Chicago, IL

4.6
938 Reviews

1250 West Division Street

Chicago, IL

60642

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Showing 938 reviews

February 23, 2025

The best service we have ever received for a motor vehicle thanks to Andy Pak and his crew! More

by Amy BV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather O'Malley , Andy Pak, Doug Bell
February 20, 2025

It is with great pleasure I recommend McGrath Lexus of Chicago to any Lexus/Toyota Vehicle Owner in the Auto Industry. The entire Service Department Staff(Frank Manager,Tony B.,Diane,Dave,Justin,Andy,Mark More

by qadams0812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Hill, Robert Zuniga, Andy Pak, Mark McLawhorn, Mike LaGiglio, Tony Boulos
Feb 23, 2025 -

McGrath Lexus of Chicago responded

Thank you for your kind words and continued trust in McGrath Lexus of Chicago. We're grateful for your recommendation, and it's wonderful to hear that our team has consistently met your expectations. Wishing you many more reliable journeys ahead.

February 20, 2025

Great service with some folks who care about finding you what you need. Was in and out in about 4 hours More

by G. S. Wooden
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Gerlack
Feb 23, 2025 -

McGrath Lexus of Chicago responded

Thanks for sharing your experience. We’re happy to know that our team at McGrath Lexus of Chicago could assist you efficiently.

February 12, 2025

Gracias por su excelente atención . Por el buen servicio y personal bilingüe. Me recibieron muy bien me explicaron todo lo que se tenia que hacer al carro y fueron muy atentos servicial More

by valenciamariaelena67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark McLawhorn
Feb 14, 2025 -

McGrath Lexus of Chicago responded

Gracias por compartir su experiencia con McGrath Lexus of Chicago. Nos alegra saber que nuestro equipo bilingüe pudo ayudarlo bien. Que tenga un buen día.

February 08, 2025

Mark is a very good person in general, he provides very excellent Customer service, he goes above and beyond with customers More

by Beatrice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark McLawhorn
Feb 12, 2025 -

McGrath Lexus of Chicago responded

Thank you for complimenting our team and their dedication to exceptional service. We appreciate your support of McGrath Lexus of Chicago.

February 06, 2025

Friendly on time service. Keeps you informed about your car. And any options you may have if a pricey repair required More

by jeff-copeland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Pak
Feb 08, 2025 -

McGrath Lexus of Chicago responded

Thanks for sharing your experience with us at McGrath Lexus of Chicago. Our team is happy to keep you informed and provide timely service.

February 03, 2025

Employees at McGrath Lexus are the best- they go out of their way to assis customers More

by sstrom3028
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heather OMalley is terrific, Noah Petro
Feb 06, 2025 -

McGrath Lexus of Chicago responded

Thank you for your kind words. We wish you all the best and hope to serve you again at McGrath Lexus of Chicago.

January 27, 2025

I am sorry to say that my experince was NOT pleasant at all , however there are some kind people working there and they tried to help me with my order of a new car , the majorty were unprofessponal at all More

by yasirosman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Frank , Matt Fenton, Maria Giampietro, Briggett Espin, Phil Carlson
Jan 30, 2025 -

McGrath Lexus of Chicago responded

Hello, Please know that your feedback is important to us. I would appreciate the opportunity to speak with you about your overall experience with our Service Department regarding the level of customer service you have received as well as the subsequent wait time for your repair. At your convenience, please reach out to me so we can discuss this matter further. Sincerely, Customer Relations Manager Maria Giampietro 630-323-5600 EXT 3624 Mgiampietro@mcgrathlexus.com

Feb 07, 2025 -

yasirosman responded

Hi Mrs Maria, we talked last week on thursday , and you promised me that you will visit Chicago cenetr (tomorow ) which was last friday , and you Will call me back after you check the issue in pesron , however , I didn't recive any call or answer from your side , would you please let me know what is next ? thanks Yasir Osman 312-7190406

January 26, 2025

This dealership has consistently gone above and beyond to take care of me and my vehicle. I would highly recommend them to anyone! More

by SusanKam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darius Mixon, Mike LaGiglio
January 18, 2025

had a wonderful experience working with John Irantos of McGrath Lexus of Chicago. I bought a used Lexus and John went ABOVE and BEYOND to deliver a car that I am over the moon to own. He was patient, worke More

by luckydogfilms
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Irantos, Noah Petro
Jan 22, 2025 -

McGrath Lexus of Chicago responded

Thanks for the positive feedback. We're glad to know our team made your experience memorable at McGrath Lexus of Chicago. Enjoy your SUV!

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