McGrath Hyundai of Dubuque

Super great staff. They were very helpful and courteous. They held the vehicle we wanted to look at as we live 2 hours away from the dealership. They did all they coul They were very helpful and courteous. They held the vehicle we wanted to look at as we live 2 hours away from the dealership. They did all they could do to get our business and when we had a family issue come up that prevented us from completing the deal they were very understanding and gracious. We were able to complete the deal then and Anthony our salesman drove on a Sunday 2 hours to complete the deal. Very happy and very impressed with the service and will definitely shop there again. More

Tony and the staff were very knowledgeable, and helpful and made the buying experience pleasurable. and made the buying experience pleasurable. More

Great customer service! They stayed until after 10:00 pm to get us in our New 2025 Palisade Calligraphy Night. Toni, Blake, Patrick and Thomas are a great group of guys to w They stayed until after 10:00 pm to get us in our New 2025 Palisade Calligraphy Night. Toni, Blake, Patrick and Thomas are a great group of guys to work with. Watch out guys we will definitely be back! 😆 LOL More

Lisa Appel is great. Recommend her to any and everyone. She is definitely a keeper. Recommend her to any and everyone. She is definitely a keeper. More

My Sales representative Lisa was wonderful . she was courteous, knowledgeable, personable, and she was able to make my purchase easy, and comfortable. I would recommend her to anyone I know who w she was courteous, knowledgeable, personable, and she was able to make my purchase easy, and comfortable. I would recommend her to anyone I know who was looking for a new or used car. More

Rick Herrig did a super job with explaining how to use our new Sonota. He took time on making sure our questions were answered. our new Sonota. He took time on making sure our questions were answered. More

DO NOT under any circumstances do business with this dealership. They are absolute crooks, who are only interested in taking your money. My sister’s car was at their dealership for the last FOUR MONTHS. dealership. They are absolute crooks, who are only interested in taking your money. My sister’s car was at their dealership for the last FOUR MONTHS. Although they were told that there was a problem with the engine when the car was taken there, it took them over three months to diagnosis the problem and submit the necessary information to have the engine replacement covered by a recall. Because of a bad engine, the starter and battery also went bad. The dealership acknowledged these issues were caused by the bad engine and then assured her that that the starter and battery replacement would be covered under the recall so she wouldn’t have to pay to have them replaced. However, they demanded that she pay $1,000 for the new battery and starter when she was FINALLY able to pick up her car. Imagine being without your car for four months while still paying the monthly payment, being assured everything was taken care of and you wouldn’t owe anything, then being slapped with a $1,000 bill before you can take your car home. Throughout the four months, she was on her own to figure out transportation because they didn’t offer a loaner vehicle until a week ago (i.e. she didn’t have a car for nearly four months), when they were close to being done with the car. Their communication was some of the poorest that I have ever witnessed; when she would finally get a hold of them, they would promise to call back on a specific day with an update, and never once actually called on the day they specified. The person she specifically worked with throughout this nightmare of an experience was Nate. We will be filing numerous complaints against this dealership, including complaints with the CFPB and BBB. I firmly believe that they will take advantage of you in any way possible, so I strongly advise against doing any business with them. More

Rick was very kind and patient during the process of purchasing a vehicle. We looked at new and used SUVs and ended up purchasing a new vehicle. He made sure to go over all the features with me and ha purchasing a vehicle. We looked at new and used SUVs and ended up purchasing a new vehicle. He made sure to go over all the features with me and has followed up after the purchase. Rick was super laid back and not pushy throughout the whole process. Thanks Rick! More

Rick wants to sell you a car and continue the relationship post sale to ensure you are 100% happy. He personally buys different models to understand real impacts to customers. He is 100% engaged relationship post sale to ensure you are 100% happy. He personally buys different models to understand real impacts to customers. He is 100% engaged while working with you, and continues to follow up even when you aren’t the best with responding. If you need Rick, he will get you scheduled at best time for you. Thank you Rick for being a true professional in every way and making me even more certain that I made the right decision to trade in and purchase from you first and McGrath. More