McGrath Honda of St Charles - Service Center

Not Perfect but Very Good My service representative did a good to excellent job of keeping me informed. He did an excellent job of working with me and the dealership in creati My service representative did a good to excellent job of keeping me informed. He did an excellent job of working with me and the dealership in creating some price concessions that enabled me to afford my $1900 repair bill on an ancient CRV. Loaner was much appreciated. Good experience and very well treated. More

Very knowledgeable and pleasant employees, clean waiting room and all around good experience. I was in and out within the allotted time stated which made my schedule happy room and all around good experience. I was in and out within the allotted time stated which made my schedule happy More

Great customer service , fast oil change , checked my car and I didn’t have to wait long , I think I waited about 30 min which was the fastest I have ever gotten and I didn’t have to wait long , I think I waited about 30 min which was the fastest I have ever gotten More

Excellent service. Dan did a great job of providing me with options and he spent time explaining what I might need in the future. I felt that he was honest a service. Dan did a great job of providing me with options and he spent time explaining what I might need in the future. I felt that he was honest and very helpful. More

Great Service, The work which was performed was excellent. CJ told me that the mechanic noticed a wobble with front tires during a test drive. The mechanic recomme The work which was performed was excellent. CJ told me that the mechanic noticed a wobble with front tires during a test drive. The mechanic recommended that the brake rotors be resurfaced. I brought the Pilot in for routine B123 service. While I surprised that the front rotors needed resurfacing, I agreed to have the work done. The worked performed was excellent and the front wheels no longer wobble when braking. More

Great service as always. Had another great service experience at St Charles Honda. Everything was done as expected and done well. I'm very happy with the results of the serv Had another great service experience at St Charles Honda. Everything was done as expected and done well. I'm very happy with the results of the service done on my truck. Thank you! More

Paint issue resolved Dan Pipple understood the situation and the proper fix required. He made sure it was completed successfully and made sure we had a loaner vehicle for Dan Pipple understood the situation and the proper fix required. He made sure it was completed successfully and made sure we had a loaner vehicle for the duration. I will request Dan in the future! Thanks More

Good Times! I have always had a good experience with the Service Department in St. Charles. I guess I would be shocked if I didn't. :-) I am moving to New M I have always had a good experience with the Service Department in St. Charles. I guess I would be shocked if I didn't. :-) I am moving to New Mexico and I sure hope I find happiness with the Honda Dealer in Las Cruces there because it is about 112 miles from Silver City, NM. Over the years I have recommended McGrath of St Charles, I will miss your dealership greatly! Oh yeah, a few years ago we bought two 2016 Hondas from Carlos Fuentes, as you may know, he is the best! Good Job! Mark Brenton . More

Always great service Friendly service. They paid attention to my concerns. It was really fantastic that I could get a loaner card since I work and this is very important. Friendly service. They paid attention to my concerns. It was really fantastic that I could get a loaner card since I work and this is very important. More

Always a pleasure dealing with CJ, Zach, and the entire service team! They go above and beyond for you to ensure you’re always taken care of. service team! They go above and beyond for you to ensure you’re always taken care of. More