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McGrath Honda of St Charles - Service Center
St Charles, IL
212 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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212 Reviews of McGrath Honda of St Charles - Service Center
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February 11, 2020
Very professional and fast. I was told my servicing would take about an hour and a half and instead it only took about 30 minutes. They gave me an overall good experience. take about an hour and a half and instead it only took about 30 minutes. They gave me an overall good experience. More
by brandycoole12
Verified CustomerEmployees Worked With
Carlos Fuentes
February 11, 2020
Chris was my advisor. He was very knowledgeable, courteous and professional explaining what services needs to be done on my car. I would recommend him any day. courteous and professional explaining what services needs to be done on my car. I would recommend him any day. More
by epeszed
Employees Worked With
Chris Resnick
February 11, 2020
The Service department was great. The guys had me in and out in less time than quoted. Very friendly and I even got my car washed. It was a nice surprise out in less time than quoted. Very friendly and I even got my car washed. It was a nice surprise More
by nsln440
Employees Worked With
February 10, 2020
window fixed Finally they fixed my right passenger rear window after a couple of attempts to fix it, turns out there was a small pin that was a little bent that is Finally they fixed my right passenger rear window after a couple of attempts to fix it, turns out there was a small pin that was a little bent that is causing the power shortage. More
by rlagbisit
Employees Worked With
February 10, 2020
Tire repair Fixed tire at no charge. I came in without an appointment and they took care of me right away. Staff is always helpful and do a great job in taking c Fixed tire at no charge. I came in without an appointment and they took care of me right away. Staff is always helpful and do a great job in taking care of the issue. More
by tcar248751
Employees Worked With
February 06, 2020
Service reception was great. I was in auto sales for 17 years and Mike in the service reception area was one of the best I’ve ever dealt with. Energetic, friendly, and profession I was in auto sales for 17 years and Mike in the service reception area was one of the best I’ve ever dealt with. Energetic, friendly, and professional. A valued employee. More
by papavojo
Employees Worked With
Mike. Service
February 06, 2020
Technician was very thorough and kind. Great service! They run a good operation. I was a bit surprised by the higher price for an oil change, but I guess they went all synthetic. Will wait Great service! They run a good operation. I was a bit surprised by the higher price for an oil change, but I guess they went all synthetic. Will wait for coupons next time. More
by jimoe23
Employees Worked With
I do not remember his name, but he was so great!
February 06, 2020
Firstly, all finance managers say different things ans also services guys too. I bought car in 2017 from MCGrath Honda st-charles on that time financial manager told me about labor charge and now they are also services guys too. I bought car in 2017 from MCGrath Honda st-charles on that time financial manager told me about labor charge and now they are charging labor charge. They just want to sale car but poor customer service. More
by D1996
Employees Worked With
Ron
February 05, 2020
This visit went okay but, even though I’ve bought 3 new cars here I stopped coming here for service. It was a matter of time and convenience this visit. I go to another Honda dealer for regular maintenan cars here I stopped coming here for service. It was a matter of time and convenience this visit. I go to another Honda dealer for regular maintenance. This dealership has changed-and not for the better- over the past few years. More
by garycurts
Employees Worked With
Service
