McGrath Honda of St Charles - Service Center

The service tech who helped me was very attentive to my needs. He took the time to explain each service item in detail, and even had the mechanic come out to explain one of the service items. Great exper needs. He took the time to explain each service item in detail, and even had the mechanic come out to explain one of the service items. Great experience and really exemplifies why I choose to have my Honda vehicle serviced at the dealer. More

I am with honda macgrath since 11 years ftom the day i landed in usa. Macgrath is simply trust worthy n money work guranter. God blesd landed in usa. Macgrath is simply trust worthy n money work guranter. God blesd More

Great I called on a Monday afternoon for an "A 1" service notice (oil change etc.) on my CRV & was surprised to be able to schedule an appointment for the I called on a Monday afternoon for an "A 1" service notice (oil change etc.) on my CRV & was surprised to be able to schedule an appointment for the same day. I chose to bring the car in the following morning. I had the work done while I waited & it was done very quickly. The staff was very friendly. More

Recall service every thing went well and completed in a timely manner. This was a recall repair that I was notified of by a phone call. Helpful. every thing went well and completed in a timely manner. This was a recall repair that I was notified of by a phone call. Helpful. More

Thank you for saving the day when I got a flat tire. You were so kind and caring. I really appreciate you taking my car in so quickly and even offering me a ride to my appointment. You are the best! were so kind and caring. I really appreciate you taking my car in so quickly and even offering me a ride to my appointment. You are the best! More

Waited in que for about 15 mins while they were taking cars in the other bay...nobody witnessed that there is a customer with appointment waiting for so long. Had to fetch a service rep myself. Service co cars in the other bay...nobody witnessed that there is a customer with appointment waiting for so long. Had to fetch a service rep myself. Service consultant was good at follow up. More

B1 Service The service writer was extremely courteous and offer me a ride back to the office since I was on my lunch break and they were a little busy. Someone The service writer was extremely courteous and offer me a ride back to the office since I was on my lunch break and they were a little busy. Someone picked me up after work when my car was ready. I very much appreciate the shuttle service. More

Great professional service. Took care of me from the time I walked in the door till they went to pick me up to pickup car. I walked in the door till they went to pick me up to pickup car. More

Outstanding. Superior service from start to finish. On line scheduling is intuitive, and the schedule is very flexible. I had to reschedule an appointment on short Superior service from start to finish. On line scheduling is intuitive, and the schedule is very flexible. I had to reschedule an appointment on short notice and it was very easy. For my rescheduled appointment, I was ready early, called and they told me to come in whenever I was ready. Extremely customer friendly process and wait time was reasonable. Outstanding. More

Service was excellent. My service provider was awesome very courteous asked if I wanted my car washed. Not too many dealerships ask anymore. Great s very courteous asked if I wanted my car washed. Not too many dealerships ask anymore. Great s More