McGrath Honda of St Charles - Service Center

I had my car serviced on June 12, 2020. I was surprised to see that my service rep and some others in the service area were not wearing masks. This really concerned me because masks are worn for others, n to see that my service rep and some others in the service area were not wearing masks. This really concerned me because masks are worn for others, not the person wearing the mask. I was also taken back that there were no markers keeping people 6 feet apart at the payment counter. This shows a real lack of the customer focus I have experienced in the past and the reason I have purchased my lat three vehicles at the St Charles dealership. More

The technician explained in detail the services required for my car and also suggested things I need to take care before next time I come in. for my car and also suggested things I need to take care before next time I come in. More

This is a wonderful dealership. Any person I’ve dealt with has been professional, helpful and friendly. That’s why I recommend this dealership to friends. with has been professional, helpful and friendly. That’s why I recommend this dealership to friends. More

Great customer service as usual. Prompt and always in communication with me regarding updates prior, during, and after service. Vehicle was returned as expected and repairs were beyond our satisfaction. communication with me regarding updates prior, during, and after service. Vehicle was returned as expected and repairs were beyond our satisfaction. More

I had a wonderful experience. I enjoy bringing my car here and getting the great service from the staff. I recommend friends to this dealership all the time. here and getting the great service from the staff. I recommend friends to this dealership all the time. More

I always get great service every time I come in. Everyone always treats you as a person and not just someone that owns a Honda. Everyone always treats you as a person and not just someone that owns a Honda. More

Good timely service . I think it was Alex and he explained everything well. I needed an oil change and they discovered my wipers needed to be fixed . So I said I just had them done . He checked and explained everything well. I needed an oil change and they discovered my wipers needed to be fixed . So I said I just had them done . He checked and it was just over a year so they gave me a discount ! More

TJ was awesome! TJ and the crew took care of me from start to finish, would highly recommend this dealership! They gave me a great deal on my 2019 Honda Accord and t TJ and the crew took care of me from start to finish, would highly recommend this dealership! They gave me a great deal on my 2019 Honda Accord and the service has been awesome. More

Everyone is great. They all meet your needs/ wants. I always feel like home when I am here. Everyone keep up the good work, great! always feel like home when I am here. Everyone keep up the good work, great! More