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McGrath Honda of St Charles - Service Center

St Charles, IL

2.8
214 Reviews

214 Reviews of McGrath Honda of St Charles - Service Center

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December 31, 2019

1st experience with the service department Had my Odyssey in for under coating and checking for a moon roof leak. Called to schedule and they were able to accommodate my schedule. Was greeted More

by steve.tesa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Pippel
December 31, 2019

Service Mike was prompt, friendly and helpful! I regularly come to McGrath Honda for service on my vehicle but this time, I was very satisfied with the servic More

by TONYE377
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Pompilio
December 31, 2019

Red carpet experience They were quick to greet me when I arrived. They called me with any and all updates. Very kind staff. Service was done within promised time frame. More

by s.dawn1189
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike niles, Steve Huber, Chris resnick, mike castro
December 31, 2019

fixed tire Had a slow leak in my tire, they fixed it in a timely manner. I would recommend this service center to anyone. Always willing to help. More

by rnzwitscissors
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Pippel & Zach Pirkl
December 31, 2019

Poot customer service I brought a new Honda Pilot last week. Schedule for service and get everything done with an extra 4 hours of what they told me. But the worst part was More

by che_x69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nate P.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruce Naumann, Mark Lubrano, Michael Pompilio
December 31, 2019

Excellent service Brought in my vehicle for service. Had a great costumer service experience from the time I arrived to the moment I left. Will recommend to all for gr More

by L.D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Dorado
December 30, 2019

Great Your service is one of the best I’ve ever been to and would tell anyone with a Honda to come to Mcgrath and Zak is one of the best service managers I More

by ELITECARWASH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan
December 30, 2019

2012 Honda Odyssey Repair Service dept. did an excellent job keeping me updated on the work being done on my car. Ensured that the issue was resolved by running multiple tests More

by gtinio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CJ Nemec
December 30, 2019

Very satisfy with the service Even with an appointment, it seemed the service took a long time. However, I'm satisfy with the service. I would highly recommend the service. More

by vichet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Fuentes
December 30, 2019

Good experience. They were friendly on check in and explained what work was performed and why. Work was done quickly. You can tell they care about their customers. More

by MARCDFOX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Sulejmani
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