McGrath Honda of St Charles - Service Center

I have been very pleased with the service I have received at McGrath Honda. Setting an appointment has been easy each time I called. Scheduling is flexible and the service team works quickly and efficiently. at McGrath Honda. Setting an appointment has been easy each time I called. Scheduling is flexible and the service team works quickly and efficiently. I like that they always let me know a price estimate prior to doing work and then the final price ends up being a bit lower than expected. Nice people to work with. More

Dealership is great. Waiting 2.5 hours for a prescheduled appointment for an oil change and new battery isn’t. I will never understand the crazy long turn around times for what should be a quic prescheduled appointment for an oil change and new battery isn’t. I will never understand the crazy long turn around times for what should be a quick (1hour tops) appointment. More

Great work - thanks Carlos was really great to work with - communicated well along the way and helped me understand what was going on. I'll definitely come back for servi Carlos was really great to work with - communicated well along the way and helped me understand what was going on. I'll definitely come back for service. More

My appointment started on time. Service was completed in a timely manner, and a detailed inspection was reviewed with me before I left the dealership. a timely manner, and a detailed inspection was reviewed with me before I left the dealership. More

Great service and experience at the St Charles location. After having an issue with a used car, they were quick to correct the issues. Thanks so much. After having an issue with a used car, they were quick to correct the issues. Thanks so much. More

air bag recall In fifteen min early told about hour and a half to two hours. Done in little over an hour and had a detailed inspection explained to me by Mike.Very h In fifteen min early told about hour and a half to two hours. Done in little over an hour and had a detailed inspection explained to me by Mike.Very happy with total experience Mike Nilles was my service consultant. More

Accord regular maintenance Easy check-in, great service, and attention to detail. My service rep was friendly, very helpful, and fully explained the service they were going to p Easy check-in, great service, and attention to detail. My service rep was friendly, very helpful, and fully explained the service they were going to provide. He even suggested a lower cost option since the previous service provided had already checked many of the same items. More

Overall great service. Great service! Wasn’t helped right away after getting out of my car, but seemed busy at the time. Free oil change, but waited a little longer than the Great service! Wasn’t helped right away after getting out of my car, but seemed busy at the time. Free oil change, but waited a little longer than they said I would be waiting. More

All good. Great place overall. The department was able to service the vehicle in a good amount of time without too much waiting and my service manager kept me Great place overall. The department was able to service the vehicle in a good amount of time without too much waiting and my service manager kept me updated very regularly throughout the process. The service prices are expensive. More

Display stopped working. Needed a hard reset. Great communication and service. Very friendly and courteous. Car wash afterwards. Pleasant experience. Nice. Great. Super Needed a hard reset. Great communication and service. Very friendly and courteous. Car wash afterwards. Pleasant experience. Nice. Great. Super. Quick. Timely. Clean. CJ was great. More