McGrath Honda of St Charles

I was looking to buy a Honda car, and through the website I found this dealer, at the dealer I have the pleasure to meet with Christie I couldn't believed how nice and courteous she is, She showed me website I found this dealer, at the dealer I have the pleasure to meet with Christie I couldn't believed how nice and courteous she is, She showed me all the car I want it to see, I will recommended her to anyone. More

Although there is another Honda Dealership that is much closer to where I live (Naperville), when I was researching for vehicle replacement, I initially conducted some Internet research and prices and rece closer to where I live (Naperville), when I was researching for vehicle replacement, I initially conducted some Internet research and prices and received a very interested response from McGrath Honda. They invited me up for a visit to talk with them and that is when I met Mark. He was very patient and spent quite a bit of time understanding what my wants and would like to haves were, as well as educating me on the features and operations of the different models, without being pushy at all. My confidence in his skills, knowledge and trustfulness encouraged me to purchase the new vehicle through him and McGrath. Wonderful Salemanship and Support! Thank you, Dave More

This was my second purchase from this dealer. Very happy with the first experience, which is why I returned. Sales girl was uninformed about referral program and made promises she couldn't keep. Had to wa with the first experience, which is why I returned. Sales girl was uninformed about referral program and made promises she couldn't keep. Had to wait nearly 3 hours from handshake to get into the finance office. Friendly but disorganized was my take. More

We bought 2 new cars, a CR-V and a Civic, because the deal we got on the CR-V was so good it allowed us the opportunity to get the Civic as well. Erik and the other staff we dealt with (Chris, Jim and T deal we got on the CR-V was so good it allowed us the opportunity to get the Civic as well. Erik and the other staff we dealt with (Chris, Jim and Tony) were all very helpful and professional and, made the process smooth and trouble free. More

Just bought a 2014 Honda Odyssey from McGrath. We went to the dealership and were greeted by Derek who asked us the reason for our visit. We told him about our choices and he got a vehicle for us to test dri the dealership and were greeted by Derek who asked us the reason for our visit. We told him about our choices and he got a vehicle for us to test drive. He went into details on explaining the vehicle and then asked us when were we looking to purchase. We were looking to purchase in the next couple of days. We also wanted a Black Odyssey with Truffle Color which they did not have in Stock. However Derek got us the car we wanted the very next day from a nearby dealership. Derek and Scott Lee not only gave us a GREAT price, but also explained the advantages of buying from them. My Wife was particularly interested in the Lifetime free car washes and with a great price which Derek and Scott gave us, we just sealed the deal. Carlos was the Finance Guy who got us a great rate and we were out of the dealership with a new car in 3 hours! What I found out was these guys went out of their way to give us a fair price and there was no pressure. Highly recommended. More

This was my 4th purchase with McGrath of St. Charles. The service they provide is always top notch and is the reason I returned to them for the purchase of my new Honda. I started with some online quotes thr service they provide is always top notch and is the reason I returned to them for the purchase of my new Honda. I started with some online quotes through Edmund's and Jack and Tony were true partners in making sure that I got the best price compared to other quotes I had. Jack and Tony were professional, friendly, sincere and always informed us of what was going on. Working with Jack and Tony on this sales process truly lived up to what I have come to expect from the service at McGrath. More

JACK WAS MORE A PARTNER IN THE PROCESS RATHER THAN AN EMPLOYEE OF MCGRATH HONDA. HIS ATTITUDE WAS SO POSITIVE AND REFLECTED THE PRIDE HE TAKES IN HIS WORK. WHEN THE CAR I WANTED WAS NOT AVAILABLE, HE EMPLOYEE OF MCGRATH HONDA. HIS ATTITUDE WAS SO POSITIVE AND REFLECTED THE PRIDE HE TAKES IN HIS WORK. WHEN THE CAR I WANTED WAS NOT AVAILABLE, HE ASSURED ME THAT HE WOULD GET IT AND HAVE IT READY ON THE FOLLOWING WEDNESDAY. A MAN OF HIS WORD, JACK CALLED ON WEDNESDAY TO SAY THAT THE CAR WAS IN AND READY FOR ME TO COME AND GET IT. HE SPENT A LOT OF TIME PATIENTLY EXPLAINING ALL THE NEW AND WONDERFUL FEATURES OF MY NEW CIVIC AS WELL AS THE SERVICE OPTIONS THAT WERE AVAILABLE. WHEN THE CAR WAS BROUGHT UP FRONT, I THINK HE WAS AS EXCITED AS WE WERE! (IT IS A GREAT LOOKING VEHICLE. MY WIFE'S LEASE ON HER 2011 CR-V WILL BE UP AT THE BEGINNING OF DECEMBER. SHE ALREADY TOLD JACK THAT SHE WANTS THE 2014 VERSION OF THE EXACT SAME CAR SHE HAS NOW. WE EXPECT THAT WE WILL ONCE AGAIN RECEIVE THE LEVEL OF COURTESY AND PROFESSIONALISM FROM JACK; WE BELIEVE THAT'S THE KIND OF PERSON HE IS! More

This is the third vehicle we have purchased from McGrath and each time it has been a great experience. Tony Kashif was very gracious and spent a lot of time explaining the features of the navigation system and each time it has been a great experience. Tony Kashif was very gracious and spent a lot of time explaining the features of the navigation system helping me determine that these were features that I will be able to use. The entire purchase process was transparent. Their price for the vehicle and options either matched or were lower than competing dealers. Tony's and Carlos' professional approach to purchase discussion made this a fast, easy and pleasant experience. It actually took my wife and I longer to select the color of CR-V we wanted than to agree on a purchase price. The other reason that I am writing this recommendation is because of excellent service we have received from the service department. The service staff gets the work done correctly and at the time promised. They recommend only maintenance you need or should do to keep your Honda running properly. From the sales staff to the service department, the people at McGrath Honda of St. Charles put a lot of effort into making customer service a priority. More