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McGrath Honda of St Charles
St Charles, IL
1,223 Reviews
The McGrath Automotive Group was founded in 1964. Leo McGrath purchased McBride Buick in Elgin, Illinois after working with Buick Motor Division as a District Sales and Service Manager. His son, Gary McGrath, began working for him at a young age experiencing every aspect of the automotive business. In 1971 Gary purchased the Buick Franchise from Leo and a few years later opened his first Honda dealership next door. Honda in St Charles was later added to better serve the west suburbs. We continue to pride ourselves on treating our customers with respect and honesty.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:00 AM - 12:00 AM
Tuesday 12:00 AM - 12:00 AM
Wednesday 12:00 AM - 12:00 AM
Thursday 12:00 AM - 12:00 AM
Friday 12:00 AM - 12:00 AM
Saturday 12:00 AM - 4:00 PM
Sunday 8:00 AM - 4:00 PM
Parts
Monday 6:00 AM - 12:00 AM
Tuesday 12:00 AM - 12:00 AM
Wednesday 12:00 AM - 12:00 AM
Thursday 12:00 AM - 12:00 AM
Friday 12:00 AM - 12:00 AM
Saturday 12:00 AM - 4:00 PM
Sunday 8:00 AM - 4:00 PM
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Showing 1,223 reviews
March 30, 2011
Bruce N was very friendly and professional. I was having trouble choosing between an Accord and another car. I test drove 3 different Accord trim lines. Bruce was patient and answered all my questions. Th trouble choosing between an Accord and another car. I test drove 3 different Accord trim lines. Bruce was patient and answered all my questions. The dealership also provided a very competitive price on an Accord SE. In the end, I chose a different model car to purchase but would recommend this dealership to others. More
by rlee2011
Employees Worked With
Bruce N, Bruce Naumann
June 22, 2010
Terrible! The salesman refused to let us LOOK at a car until he ran our credit score. We have very good credit and good jobs, but I had no idea if I wanted a Honda. He said he didn’t want to waste his t until he ran our credit score. We have very good credit and good jobs, but I had no idea if I wanted a Honda. He said he didn’t want to waste his time several times and refused to show us a car until we allowed him to check s our credit. We ended up walking out. He looked very unprofessional with an un-tucked shirt and unraveled tie and acted terribly. Horrible experience! Do NOT go here! More
by hmsmark
Employees Worked With
Refused to give
June 03, 2010
The McGrath Honda dealership in St. Charles, IL is not a dealer that I recommend. We were lied to by the sales manager and our sales associate. They tried to sell us a van that they had just received from dealer that I recommend. We were lied to by the sales manager and our sales associate. They tried to sell us a van that they had just received from an auction but insisted that it was in perfect shape and would qualify to be a Certified Pre Owned Vehicle (even though they hadn't looked at it yet). We were ready to sign the papers but asked first for the Carfax report. They assured us that a Carfax wasn't available for this car because it was a dealer loaner vehicle. I presented them w/ paperwork from the glove box of the car that showed that it was a privately held vehicle. Then they brought us the Carfax that showed a major car accident and multiple servicing before and after the accident. Then the sales manager came over and said the car was still in tip top shape and not to worry about the quality of the car. I explained that since it was in a major accident that I would at least like to have my mechanic check it out. They said their department would give it a quality inspection and that they'd be in touch. More
by ty83480
Employees Worked With
Eli, Kelly
