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McGrath Honda of Elgin - Service Center

Elgin, IL

4.7
778 Reviews

778 Reviews of McGrath Honda of Elgin - Service Center

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August 01, 2021

They know what they are doing. The always wash the car for me. I only bring my car here. Waiting room is good for me. More

by Sharon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerardo sharif
Aug 17, 2021 -

McGrath Honda of Elgin responded

Sharon, we are very happy we could provide you with a positive experience!

July 31, 2021

I am always warmly welcomed. Malia explained everything satisfactorily. Asked if I had questions. I did have to ask her to slow down in her speech, but that could just be me. On the car wash it appeared th More

by quiltinglady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Malia Vazquez
Aug 17, 2021 -

McGrath Honda of Elgin responded

Quiltinglady, thank you for your kind review; we are happy to pass along your comments to the team here at Mcgrath Honda!

July 29, 2021

We were able to make a service appointment quickly . The Service was quick and thorough. The Staff is always friendly. Thankful we purchased service agreement! More

by JLWatson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Breckenfelder
Aug 17, 2021 -

McGrath Honda of Elgin responded

Jlwatson, thank you for your kind review; we are happy to pass along your comments to the team here at Mcgrath Honda!

July 27, 2021

Representative checked to see if tire was under warranty and friendly, vehicle was washed, fluids checked and they showed me where it was parked, thanks More

by Kklabun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Breckenfelder
Aug 10, 2021 -

McGrath Honda of Elgin responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 26, 2021

The service was very friendly and my car was ready when promised. More

by mamargemalmquistrgemalmquist
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nico
Aug 10, 2021 -

McGrath Honda of Elgin responded

Mamargemalmquistrgemalmquist, thank you for your kind review; we are happy to pass along your comments to the team here at Mcgrath Honda!

July 24, 2021

Great service. Excellent customer service. Always professional. Clean and well maintained facility. Convenient location. The staff is friendly and knowledgeable. Kept me updated on status of the More

by Steelerfan1964
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Breckenfelder
Aug 10, 2021 -

McGrath Honda of Elgin responded

Steelerfan1964, thank you for your kind review; we are happy to pass along your comments to the team here at Mcgrath Honda!

July 21, 2021

I live within 5 miles. There is supposed be a shuttle service. I asked about it when appt was made online in my notes. Asked again when I arrived. I was asked to wait so they could find out. An hour late More

by JR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Guillermo
Aug 10, 2021 -

McGrath Honda of Elgin responded

Jr, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. It is discouraging to learn of your experience with us. Your feedback helps us improve and we would like to learn more about how we can make this better.

July 19, 2021

This was my first time for an oil change for my Passport. Great experience and out within an hour. Very friendly and clear with everything. More

by Julie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Breckenfelder
Aug 10, 2021 -

McGrath Honda of Elgin responded

Hi Julie, we are very happy to have provided you with such a positive experience!

July 14, 2021

right on time and very friendly. The rental was waiting for me and no problem.I was taken care of as soon as i arrived. More

by rjsing1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Breckenfelder
July 14, 2021

I went in for an oil change, my advisor, Jason was really nice! Ironically, it was the 2nd time he has helped me; overall great! More

by Jaimelithpr
Recommend Dealer
Yes
Employees Worked With
Jason
Jul 20, 2021 -

McGrath Honda of Elgin responded

Hi Jaimelithpr, thank you so much for your positive comments about Mcgrath Honda! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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