McGrath Honda of Elgin - Service Center

They know what they are doing. The always wash the car for me. I only bring my car here. Waiting room is good for me. for me. I only bring my car here. Waiting room is good for me. More

I am always warmly welcomed. Malia explained everything satisfactorily. Asked if I had questions. I did have to ask her to slow down in her speech, but that could just be me. On the car wash it appeared th satisfactorily. Asked if I had questions. I did have to ask her to slow down in her speech, but that could just be me. On the car wash it appeared the water was clean this time. More

We were able to make a service appointment quickly . The Service was quick and thorough. The Staff is always friendly. Thankful we purchased service agreement! Service was quick and thorough. The Staff is always friendly. Thankful we purchased service agreement! More

Representative checked to see if tire was under warranty and friendly, vehicle was washed, fluids checked and they showed me where it was parked, thanks and friendly, vehicle was washed, fluids checked and they showed me where it was parked, thanks More

The service was very friendly and my car was ready when promised. promised. More

Great service. Excellent customer service. Always professional. Clean and well maintained facility. Convenient location. The staff is friendly and knowledgeable. Kept me updated on status of the professional. Clean and well maintained facility. Convenient location. The staff is friendly and knowledgeable. Kept me updated on status of the service. More

I live within 5 miles. There is supposed be a shuttle service. I asked about it when appt was made online in my notes. Asked again when I arrived. I was asked to wait so they could find out. An hour late service. I asked about it when appt was made online in my notes. Asked again when I arrived. I was asked to wait so they could find out. An hour later the guy comes to tell me the filter is dirty. No shuttle. He clearly forgot. I could have brought my work with me but didn’t since I thought they would give me a ride home. I also waited 10 minutes when I got there without anyone even acknowledging me. Next time I will not use the dealer for service. I’m tired of the misrepresentation. The “free” car wash is also never open. It will just be closed for no reason during its “open” hours. More

This was my first time for an oil change for my Passport. Great experience and out within an hour. Very friendly and clear with everything. Great experience and out within an hour. Very friendly and clear with everything. More

I went in for an oil change, my advisor, Jason was really nice! Ironically, it was the 2nd time he has helped me; overall great! nice! Ironically, it was the 2nd time he has helped me; overall great! More