
McGrath Ford Hyundai
Hiawatha, IA
Filter Reviews by Keyword
By Type
467 Reviews of McGrath Ford Hyundai
Worked with Riley and his team through the entire process and there was nothing but great professionalism and great energy! Not the stereotypical salesman approach that one would think. Just give them your t and there was nothing but great professionalism and great energy! Not the stereotypical salesman approach that one would think. Just give them your thoughts and a budget and they will honor your requests and work with you that way everyone wins. 5 out 5! More
Great people! Logan is an exceptional staff person to work with. I've bought several new cars over the years, this was the first time I did not have buyers remorse Logan is an exceptional staff person to work with. I've bought several new cars over the years, this was the first time I did not have buyers remorse. More
Bobby and Morgan were so amazing to work with. They were patient and worked hard to help me find the right car and payment. I would highly recommend them both! They were patient and worked hard to help me find the right car and payment. I would highly recommend them both! More
Very friendly and focused on helping me as a customer! Carter Vieth is a great example of how great this dealership is, and all others should treat their customers! Carter Vieth is a great example of how great this dealership is, and all others should treat their customers! More
I am absolutely thrilled to provide an update on my recent experiences with Pat McGrath car dealerships. Having been a loyal customer who has purchased not one, not two, but three cars from their deale recent experiences with Pat McGrath car dealerships. Having been a loyal customer who has purchased not one, not two, but three cars from their dealership, I felt compelled to share my recent journey, which, though initially challenging, turned into a truly exceptional experience. Once my concerns were brought to their attention, they went above and beyond to completely rectify the situation, demonstrating their commitment to customer satisfaction. Pat McGrath's team acted swiftly and decisively to address my concerns. The dealership's management, including the general manager, Mark Updegraff, and the used vehicle sales director, Mason Schultz, were both amazing and took my feedback very seriously. They immediately offered to fix things. This gesture demonstrated their commitment to making things right and ensuring my satisfaction. They recognized the importance of providing me with a vehicle that suits my needs as a disabled Army veteran. They have not only addressed the issues I encountered, but have also taken steps to ensure that such situations are less likely to occur in the future. While my recent experience initially left me disappointed, it's their swift and effective response that has ultimately and completely restored my faith in their dealership. Thank you, Pat McGrath dealerships, for making things right! Your efforts have turned a challenging situation into a very positive experience. I look forward to continuing my relationship with your dealership in the future. More
Terrible experience trying to purchase a new vehicle. Was given a different payment amount each time we talked about numbers even after I started signing paper work. When we got to the loan contract page Was given a different payment amount each time we talked about numbers even after I started signing paper work. When we got to the loan contract page, the amount per month listed on the paper was nearly $100 more than what they told me I would be paying. They they told me that their system can only print fixed rate values but that I would have a lower payment for 3 years that I would see on my first statement. Then the payment would jump significantly. This was after I made the down payment and started transferring the insurance. I told them that I never agreed to anything other than a fixed rate loan and that a flex term was never even mentioned by the sales team. I promptly refused to sign the loan contract and walked out. I will say that the person who was going over the paperwork with me, I don’t remember his name, answered every question honestly and didn’t hesitate to try and help. The issue was the complete dishonesty of the people on the sales floor that I worked with. This was the Ford section. More
The service department is the worst. No communication. Left car for fauly alternator. xxxxx me for $1400. Charged $600 for a non oem part. Found it locally for $300. Picked up the car a No communication. Left car for fauly alternator. xxxxx me for $1400. Charged $600 for a non oem part. Found it locally for $300. Picked up the car and it squeeled so loud had to take it back. Now they want $400 more ! Stay away from these crooks. More