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McGrath Elmhurst Toyota - Service Center

Elmhurst, IL

4.7
231 Reviews

231 Reviews of McGrath Elmhurst Toyota - Service Center

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December 12, 2016

Faustino is the best! I have been buying and servicing my cars at Elmhurst Toyota for nearly a decade. I always seek out Faustino when I bring the car in for service becaus More

by Tomcpa2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Faustino Huerta
Dec 22, 2016 -

McGrath Elmhurst Toyota responded

Thanks so much for your feedback as well as your loyalty on Elmhurst Toyota. We appreciate building long term customer relationships and we truly value your business. Regards, Dan Briggs, Parts and Service Director eservice@elmhursttoyota.com

December 07, 2016

45,000 mile Maintenance Service Dave Hsu was my Service Consultant. Dave was very polite and professional. I have dealt with Dave in the past as well and he always keeps you update More

by Barbara C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hsu
Dec 08, 2016 -

McGrath Elmhurst Toyota responded

Barbara, thank you for the awesome feedback! You're right, Dave is an excellent service advisor and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Regards, Dan Briggs, Parts and Service Director eservice@elmhursttoyota.com

December 01, 2016

Service folks are always friendly and helpful! This is the second vehicle that I have purchased from Elmhurst and have always been pleased with the personnel. The service department is especially g More

by James Kurtz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Montes
Dec 02, 2016 -

McGrath Elmhurst Toyota responded

James, we are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Regards, Dan Briggs, Parts and Service Director eservice@elmhursttoyota.com

November 22, 2016

Service appointment I made reservations to have my 6 month service check up on my new Toyota I bought from Elmhurst Toyota.I called Monday night and they scheduled me for More

by Len 77
Recommend Dealer
No
Employees Worked With
Was not employees fault
Dec 08, 2016 -

McGrath Elmhurst Toyota responded

I am sorry to hear about your experience with us. I would like to speak with you about the details of your frustration. I can be reached at your convenience. Thank you. Sincerely, Dan Briggs, Parts and Service Director eservice@elmhursttoyota.com

October 18, 2016

Excellent Service I bought my car at this dealership and have been bringing my car here for Toyota care. Always excellent service, friendly advisor, Dave Hsu, professio More

by Olivia Black
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hsu
Oct 19, 2016 -

McGrath Elmhurst Toyota responded

Olivia, thanks so much for this 5-star review about your service experience here at Elmhurst Toyota! We always enjoy hearing from our customers. I am pleased to hear that Dave has consistently been helpful and accommodating during your visits. Our goal is to provide quality customer care, and I am glad to hear that our team has shown you their commitment to this. Regards, Dan Briggs, Parts and Service Director eservice@elmhursttoyota.com

October 03, 2016

Top-Notch Service I have been using Elmhurst Toyota service since I purchased my vehicle there, and their service has always been excellent. Even after the two-year fre More

by smercurio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Corrigan
Oct 05, 2016 -

McGrath Elmhurst Toyota responded

Thank you for sharing this great feedback with us. We feel our service department is what makes Elmhurst Toyota special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Regards, Dan Briggs, Parts and Service Director eservice@elmhursttoyota.com

September 14, 2016

Great experience I came for 10,000 miles service. The job was done professionally and in timely fashion manner. I experienced very courteous personnel and good quality More

by antxle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Corrigan
Oct 05, 2016 -

McGrath Elmhurst Toyota responded

Thank you for sharing this awesome feedback with us. We feel our service department is what makes Elmhurst Toyota special. We are glad to hear you are pleased with your most recent visit. Please do not hesitate to call with any questions or concerns in the future. Regards, Dan Briggs, Parts and Service Director eservice@elmhursttoyota.com

September 12, 2016

Excellent, knowledgeable,friendly-Anthony Landi & crew Excellent, friendly, knowledgeable = Anthony Landi Thank you Anthony and team for keeping me car in great shape and me safe while driving! I'll be b More

by Hawksfan19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Landis
Oct 05, 2016 -

McGrath Elmhurst Toyota responded

Thank you for your positive review and feedback. We truly appreciate our customers taking the time to review their most recent experience. Please let us know if you have any questions or concerns in the near future. Best, Dan Briggs, Parts and Service Director eservice@elmhursttoyota.com

September 08, 2016

Four years and counting Another great experience with the service department at Elmhurst Toyota. Kudos to Anthony Landis again! Helped me get the car quickly as I needed it More

by Evgeny T Kolev
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Landis
Sep 09, 2016 -

McGrath Elmhurst Toyota responded

Thank you for this great review! Anthony is truly an exceptional employee and we appreciate him for giving you a great experience! Regards, Dan Briggs, Parts and Service Director eservice@elmhursttoyota.com

September 08, 2016

Great people to work with Very courteous service personnel - I came in for my first (free) 5,000 mile servicing, but the staff was very nice - inquired how I liked the new Priu More

by Marilyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Geoffrey Ferrer
Sep 12, 2016 -

McGrath Elmhurst Toyota responded

Marilyn, thank you for sharing this great feedback with us. We feel our service department is what makes Elmhurst Toyota special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Regards, Dan Briggs, Parts and Service Director eservice@elmhursttoyota.com

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