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McGrath Elmhurst Toyota - Service Center

Elmhurst, IL

4.7
231 Reviews

231 Reviews of McGrath Elmhurst Toyota - Service Center

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July 29, 2017

Peace of mind Went back there for service on my older Toyota car. They have a great service special going on for older Toyota cars and I have not seen other dealer More

by Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Fazzi
Aug 03, 2017 -

McGrath Elmhurst Toyota responded

Thank you for the fabulous review, Dan! It is great to know that Bob's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Best regards, Dan Briggs, Parts and Service Director eservice@elmhursttoyota.com

July 13, 2017

Great Service I went for 10,000 miles service. The work was done in professional, fast and friendly manner. The service advisor Geoffrey Ferrer took care about all More

by antxle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Geoffrey Ferrer
Jul 14, 2017 -

McGrath Elmhurst Toyota responded

Thank you for the awesome feedback! Geoffrey is an excellent service advisor and I appreciate all he does for us! I'm very happy to hear that he was there to provide you with great service. Respectfully, Dan Briggs, Parts and Service Director eservice@elmhursttoyota.com

June 28, 2017

Stan Hopper - The GO To PARTS Man STAN the MAN. Every-time I call in for Stan he is always there to not only make the transaction smooth and easy but also makes you feel like a good pe More

by Marc G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan Hopper
Jun 29, 2017 -

McGrath Elmhurst Toyota responded

Marc, thank you so much for the great review of your experience at our dealership and especially with Stan. All of the employees appreciate your loyalty to Elmhurst Toyota. If there is anything that we can do to make your time with us more enjoyable, do not hesitate to contact us. Warm regards, Dan Briggs, Parts and Service Director eservice@elmhursttoyota.com

June 14, 2017

Efficient and Trustworthy I like the whole experience, starting with Tommy listening to all my issues, the wait in a comfortable room where I can work and the service getting d More

by Hemanth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Mulak
Jun 15, 2017 -

McGrath Elmhurst Toyota responded

Thank you so much for your excellent input! We truly appreciate your business and your trust in us. I am very happy to hear that Tommy met your needs and expectations. We look very forward to seeing you again in the future! Best, Dan Briggs, Parts and Service Director eservice@elmhursttoyota.com

June 05, 2017

Routine Service No surprises. In for routine service appointment. Dropped car off, got ride home from porter, got call saying the car was ready when promised, port More

by wilber11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hsu
Jun 07, 2017 -

McGrath Elmhurst Toyota responded

Thanks for the great review! Please come visit us if you need anything else, be it service or sales. Sincerely, Dan Briggs, Parts and Service Director eservice@elmhursttoyota.com

May 10, 2017

Stan Hopper - Best Parts Guys Ever A+ Service STAN HOPPER is the best parts professional I have come across in my many years of purchasing OEM parts. His level of service and attention to the cust More

by ajgibson528
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan Hopper
May 12, 2017 -

McGrath Elmhurst Toyota responded

Thank you for taking the time to write about your experience with us, Adam! At Elmhurst Toyota, we work very hard to provide each of our customers with the level of personalized and hassle-free attention you describe. I am not surprised to hear that the amazing Stan Hopper, Adam, and Allen are able to exceed your expectations time and time again. Your continuing business pales in comparison to your trust.Thanks again, and we'll see you next time! Sincerely, Dan Briggs, Parts and Service Director - eservice@elmhursttoyota.com

March 20, 2017

The best experience I've had at a dealership. Brian was helpful and very thorough pleasant and knowledgeable. He will always be my "go to" person. I was told my car would be ready at 4'o'clock More

by Linda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Montes
Mar 21, 2017 -

McGrath Elmhurst Toyota responded

Thanks for your outstanding review, Linda! I'm very happy to hear that Brian was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Regards, Dan Briggs, Parts and Service Director eservice@elmhursttoyota.com

March 01, 2017

6 years of service experiences In/out when promised. People greet you with smile, every level from service advisor to cashier. Kept me advised of how things are going while accommod More

by wilber11
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Hsu
Mar 02, 2017 -

McGrath Elmhurst Toyota responded

Thank you for sharing this great feedback with us. We feel our service department is what makes Elmhurst Toyota special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Regards, Dan Briggs, Parts and Service Director eservice@elmhursttoyota.com

January 03, 2017

Friendly, honest, reliable Since I made my first Toyota purchase in 2005 I have used this dealership to service my cars. Their service team is the very best! Always cheerful a More

by Lynn Phipps
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Briggs, Tommy Mulak
Jan 06, 2017 -

McGrath Elmhurst Toyota responded

We are committed to providing top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Elmhurst Toyota, we value our customers and we look forward to seeing you on your next visit. Regards, Dan Briggs, Parts and Service Director eservice@elmhursttoyota.com

December 22, 2016

Great customer service Dave is my go to guy when it comes to getting service done on my FR-S. Elmhurst Toyota always goes out of their way to ensure I'm satisfied with the s More

by Lalo86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Briggs, David Hsu
Dec 23, 2016 -

McGrath Elmhurst Toyota responded

Thank you for taking the time to write this fantastic review about Elmhurst Toyota! Our team works very hard to ensure each of our customers are 100% satisfied with their overall experience. We look forward to working with you again! Regards, Dan Briggs, Parts and Service Director eservice@elmhursttoyota.com

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