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McGrath Elmhurst Toyota - Service Center

Elmhurst, IL

4.7
231 Reviews

231 Reviews of McGrath Elmhurst Toyota - Service Center

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May 13, 2023

Wonderful work done and the technician who worked with me was very helpful. He explained everything afterward and even helped me set up a next appointment! More

by Ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis, Bob Fazzi, David Hsu
Jun 21, 2023 -

McGrath Elmhurst Toyota responded

Ann, we're glad our team and services could assist you in every need possible! Our team is thrilled to have such a beloved and loyal customer like you! McGrath Elmhurst Toyota looks forward to serving you for years to come!

April 12, 2023

I had a appointment for an oil change, and it took them two hours. Also they asked if I wanted a free car wash which I said yes, although the paperwork said they did one the car said different, still cov More

by Dgemc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t work with any of listed people
April 11, 2023

Everything was fine except the bad car wash doesn’t clean bottom of the car More

by Laz19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik roque
January 02, 2023

The dealership is always clean, staff is friendly, and I always know that I will be treated fairly and with respect More

by Luurs320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Corrigan, David Hsu
Jan 04, 2023 -

McGrath Elmhurst Toyota responded

I can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and I look forward to doing so again. Sincerely, Tony Gmitrovic, GSM - tonyg@elmhursttoyota.com - 630-279-2160

January 01, 2023

Elmhurst Toyota is GREAT! It was easy to make an appointment and I was greeted immediately upon my arrival. I was informed fully about the service before, during, and after More

by Cynthia M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Arnold - FIVE STARS
Jan 04, 2023 -

McGrath Elmhurst Toyota responded

Thank you for visiting our service department and for leaving the kind words. I plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, Dan Briggs, Parts and Service Director eservice@elmhursttoyota.com

December 31, 2022

The coffee is good, but the service isn’t. I went to Elmhurst Toyota for a six month oil change. Upon arrival at 10:50 it took a few minutes before I was acknowledged and a few more before I w More

by HawksFan123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob Fazzi, David Hsu
Jan 04, 2023 -

McGrath Elmhurst Toyota responded

Thank you for your feedback. Our customers are our top priority, and it appears that your recent experience with our staff does not reflect that. Please don't hesitate to contact me so that we can discuss this issue in greater depth. We hope to hear from you soon. Sincerely, Dan Briggs, Parts and Service Director eservice@elmhursttoyota.com

December 28, 2022

Appointment scheduling was easy. People were professional and courteous. Car was ready in time promised. Comfortable waiting area. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't recall name
Dec 30, 2022 -

McGrath Elmhurst Toyota responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Tony Gmitrovic, GSM - tonyg@elmhursttoyota.com - 630-279-2160

December 08, 2022

Courteous and knowledgeable staff. Assists with whatever you need. They gave me rides since I didn’t have anyone to pick me up and drive me back. I have purchased my cars there since 2 More

by Gerilynnbenedetto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry I don’t have their names
Dec 12, 2022 -

McGrath Elmhurst Toyota responded

Thank you for your loyalty to our dealership and for taking the time to write this review! Sincerely, Tony Gmitrovic, GSM - tonyg@elmhursttoyota.com - 630-279-2160

December 02, 2022

Work was performed swiftly and done to my satisfaction. Dave Hsu was a pleasure to deal with (as always) More

by FredStrobl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Hsu
Dec 05, 2022 -

McGrath Elmhurst Toyota responded

Thank you for your wonderful feedback, Fred! Sincerely, Dan Briggs, Parts and Service Director eservice@elmhursttoyota.com

December 01, 2022

Steve always provides us wit top notch assistance when we are looking for a car. Had several cars from Elmhurst Toyota and he has worked with us on everyone of them. I would highly recommend him to anyone lo More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Salidas, Bob Fazzi, David Hsu
Dec 05, 2022 -

McGrath Elmhurst Toyota responded

Thank you so much for your feedback as well as your loyalty. I appreciate building long term customer relationships and I truly value your business. Sincerely, Tony Gmitrovic, GSM - tonyg@elmhursttoyota.com - 630-279-2160