Back

McGrath Elmhurst Toyota - Service Center

Elmhurst, IL

4.7
231 Reviews

231 Reviews of McGrath Elmhurst Toyota - Service Center

Sort by
July 28, 2023

Unfortunately I did not have a good experience with my Toyota service. Mainly miscommunication and lack of knowledge on my part. But went for a regular service $116 and ended up with a $542 bill and that' More

by Bianca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manuel Diaz Och
Aug 01, 2023 -

McGrath Elmhurst Toyota responded

Bianca, our team is sincerely sorry that you didn't get to experience our normal McGrath five star standard during your last visit! Having said this, it's important to get to the bottom of this! Our team deeply cares about every detail, big or small. Please reach out to Tony Gmitrovic to discuss the situation further, tonyg@elmhursttoyota.com. McGrath Elmhurst Toyota looks forward to hearing from you soon!

July 27, 2023

Well the first thing is the prices for an oil change. It went sky rocket compare to what it used to be. The is nothing special about it either. So it’s okay nothing special. So only because the name you More

by Thebigo428
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Francisco G.
Aug 01, 2023 -

McGrath Elmhurst Toyota responded

Hello valued customer, our team is extremely sorry that you didn't get to experience our normal McGrath five star standard during your last visit! Having said this, it's important to get to the bottom of this! Our team deeply cares about every detail, big or small. Please reach out to Tony Gmitrovic to discuss the situation further, tonyg@elmhursttoyota.com. McGrath Elmhurst Toyota looks forward to hearing from you soon!

July 24, 2023

Great dealership, workers are very nice and very friendly. Did the job fast and perfect. Thank you very much!!! More

by Tina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Fazzi, David Hsu
Jul 24, 2023 -

McGrath Elmhurst Toyota responded

Tina, your kind words mean the world to our team and services! As we dearly appreciate you taking the time to share! The McGrath Elmhurst Toyota family looks forward to your next visit with us soon!

July 12, 2023

Good service and the staff was helpful and friendly. I bought my suv at Elmhurst Toyota and will continue with McGrath Toyota. Manuel did a good job.. More

by a.ogrady36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manuel Ochoa
Jul 13, 2023 -

McGrath Elmhurst Toyota responded

Hello, we're delighted to hear about your wonderful visit with our team and services! Especially when working directly with Manuel, he's awesome! We'll be sure to pass along the five star feedback! McGrath Elmhurst Toyota looks forward to serving you for years to come!

July 11, 2023

Excellent customer service, Thank you John M in service department, work to be done explained in detail and car ready when promised More

by Rob m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John novello
Jul 11, 2023 -

McGrath Elmhurst Toyota responded

Rob, we're delighted to hear about your amazing experience with our team and services, during your last visit! Especially when working directly with John, he's the best! McGrath Elmhurst Toyota looks forward to serving you for years to come!

July 03, 2023

They inspected a used car that was being offered by another dealer. I was considering buying it sight unseen. Manny did us a solid and found all the issues and recommended we not but the car. Can More

by jeana.trout
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny in service
Jul 05, 2023 -

McGrath Elmhurst Toyota responded

Jeana, we're delighted to hear about your wonderful experience with our team and services, especially when working directly with our excellent team members and services! McGrath City Mazda looks forward to your next visit with us soon!

June 27, 2023

I went here for the 100K mile service check on my 2013 Camry Hybrid. Francisco Gallegos (service center rep) was great - plain and forthright in explaining the details. No condescending xx to try to sel More

by jc3000
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Francisco Gallegos
Jun 28, 2023 -

McGrath Elmhurst Toyota responded

Hello, we're thrilled to hear about your wonderful five star experience with our team and services, as we'll be sure to pass along your kind words! We appreciate your business dearly! McGrath Elmhurst Toyota looks forward to your next visit with us soon!

June 14, 2023

I went for a Toyota care check up this morning. Melissa was the woman who greeted and help me. She was terrific very welcoming and knowledgeable, helpful. The work was done on time and well. Thank More

by boboconnor68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Garcia
Jun 21, 2023 -

McGrath Elmhurst Toyota responded

Hello, our team is delighted to hear about your excellent experience with Mellissa! She's absolutely the best! Our team appreciates you taking the time to share your feedback! McGrath Elmhurst Toyota looks forward to serving you for years to come!

June 12, 2023

It is so difficult to by a new car right now because the inventory is so low. We had to pay $3550 over MSRP which we had no choice to negotiate. It was for add ons we did not want. More

by gsygitowicz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justyna Kwiatkowska
Jun 21, 2023 -

McGrath Elmhurst Toyota responded

Hello, we're sorry that during your whole visit you didn't get to experience our normal McGrath five star standard during your whole visit! Our team cares about every detail, big or small! Don't hesitate to reach out to our office to discuss the situation further! McGrath Elmhurst Toyota looks forward to serving you for years to come!

May 13, 2023

I already wrote a review but I did not have my service advisor's name. Steve Arnold was excellent! More

by rosemarykalcsits
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Arnold
Jun 21, 2023 -

McGrath Elmhurst Toyota responded

Hello, we're thrilled that you had such an incredible experience with our team and services! As well as working directly with Steve, he's awesome! McGrath Elmhurst Toyota looks forward to serving you for years to come!

2
...