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McGrath Elmhurst Toyota - Service Center

Elmhurst, IL

4.7
231 Reviews
Call Service Center (630) 835-0386

231 Reviews of McGrath Elmhurst Toyota - Service Center

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June 12, 2024

Great customer service. Michelangelo in the parts department helped me find exactly what I needed while also being very knowledgeable. More

by Exosphere2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Lam
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Jun 13, 2024 -

McGrath Elmhurst Toyota responded

Hello, thank you! We're delighted to hear about your excellent experience with our team and services! We appreciate you being able to take the time to share your wonderful feedback and kind words! The McGrath Elmhurst Toyota family looks forward to your next visit with us soon!

March 30, 2024

Good phone etiquette from Hope. The service advisor, Frank, was very helpful at resolving the issue. More

by Char gunnerson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Najwa steele and Frank Gallego
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Apr 18, 2024 -

McGrath Elmhurst Toyota responded

Char, we're delighted to hear about your positive experience with Hope's excellent phone etiquette and Frank's helpful assistance in resolving the issue! Providing top-notch customer service is our priority, whether it's over the phone or in person! The McGrath Elmhurst Toyota family looks forward to serving you for years to come!

March 30, 2024

Francisco Gallegos Was my service writer best writer You need to hire more people like him if you wanna be successful More

by rodriguezangelito43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Gallegos
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Apr 18, 2024 -

McGrath Elmhurst Toyota responded

Rodrigue, we're glad to hear that you had such a positive experience with your service writer! Providing exceptional service is something we strive for! We appreciate feedback like yours greatly! The McGrath Elmhurst Toyota family looks forward to serving you for years to come!

March 27, 2024

Good service they explain everything very clearly they treat you like family I like your service and I really recommend my friends to McGrath Elmhurst Toyota More

by Juan medrano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Fazzi, David Hsu
Report | Print
Apr 18, 2024 -

McGrath Elmhurst Toyota responded

Juan, clear communication and treating our customers like family are top priorities for us, so it's wonderful to hear that you felt well taken care of! Thank you for your recommendation to your friends, we truly appreciate your trust and support! The McGrath Elmhurst Toyota family looks forward to serving you for years to come!

September 15, 2023

The appointment was made very efficiently. The service department was ready for me when I arrived. John answered my questions honestly and directly. The car was ready when he said it would be, More

by bobdianne
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Novello
Report | Print
Sep 19, 2023 -

McGrath Elmhurst Toyota responded

Hello, we're thrilled to hear about your excellent five star experience with our wonderful team and services! Our team dearly appreciates your support! The McGrath Elmhurst Toyota family looks forward to your next visit with us soon!

September 08, 2023

Everyone is so friendly. It was fast service and a clean and safe environment. Manuel was great. More

by Lov3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manuel
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Sep 12, 2023 -

McGrath Elmhurst Toyota responded

Hello, we're overly delighted to hear about your excellent five star experience with our team and services! We appreciate you taking the time to share your feedback with us! The McGrath Elmhurst Toyota family looks forward to serving you for years to come!

September 02, 2023

Manny in the Service Department was very attentive and kept me well- informed on the progress of my auto repairs. I will continue to request him and I highly recommend the Service Department More

by Auntieshoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny in the Service Department
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Sep 07, 2023 -

McGrath Elmhurst Toyota responded

Hello, we're delighted to hear about your wonderful experience with our team and services! Especially when working directly with Manny, he's the best! The McGrath Elmhurst Toyota family looks forward to your next visit with us soon!

August 23, 2023

Great service. Friendly and dedicated people. Job done fast.. Highly recommended. Thanks for your help. More

by Jola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sylvia and Dan, Bob Fazzi, David Hsu
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Aug 29, 2023 -

McGrath Elmhurst Toyota responded

Jola, we're extremely delighted to hear about your wonderful five star experience! Especially when working directly with some of our wonderful team members! McGrath Elmhurst Toyota looks forward to serving you for years to come!

August 02, 2023

Service tech warm and friendly. Explained procedures. Manuel Pretty fast service Car washed. Felt taken care of!!! Yep More

by brook1pv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manuel ……Ortega
Report | Print
Aug 08, 2023 -

McGrath Elmhurst Toyota responded

Hello, our team is thrilled to hear about your excellent five star experience with us! Especially when working directly with some of our incredible team members! The McGrath Elmhurst Toyota family looks forward to serving you for years to come!

August 02, 2023

A bit of a longer than usual wait but thorough service and quality outcomes, total customer satisfaction. More

by john.linardakis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Novello
Report | Print
Aug 03, 2023 -

McGrath Elmhurst Toyota responded

John, we appreciate you taking the time to share with our team and services, as well as your kind words regarding your five star experience! The McGrath Elmhurst Toyota family looks forward to serving you for many years to come!

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