McGrath Elmhurst Toyota

Terrible dealer, will never trust them again. You should not either. New certified toyota Rav4 xse off the showroom floor with 775 miles, started falling apart on the expressway. You should not either. New certified toyota Rav4 xse off the showroom floor with 775 miles, started falling apart on the expressway. More

This was an excellent experience. I would definitely recommend shopping for a car here to family and friends. I would definitely recommend shopping for a car here to family and friends. More

I have bought few cars truck from this dealership through Melissa Garcia. Every time excellent experience with Melissa. We just bout a RAV4 xLE from her. Melissa Garcia. Every time excellent experience with Melissa. We just bout a RAV4 xLE from her. More

By far one of the most pleasant car buying experience. Not only did Abe demonstrate all the features my new vehicle has to offer, he was able to also assist me beyond the sale and few days after as I was Not only did Abe demonstrate all the features my new vehicle has to offer, he was able to also assist me beyond the sale and few days after as I was still getting accustom with the car. I’ve purchased so many vehicles in my life but let me assure you, Able will be the one I will be reaching out for my future car needs and recommend to all my coworkers, family and friends. Thank you for your assistance and your professionalism. More

Abe Muneam at McGrath Toyota is simply the best! He made my car-buying experience stress-free and enjoyable. Honest, friendly, and truly works hard for his customers. Highly recommend asking for Abe He made my car-buying experience stress-free and enjoyable. Honest, friendly, and truly works hard for his customers. Highly recommend asking for Abe! More

I had an outstanding experience at McGrath Toyota with my salesman, Abe Muneam. Abe went above and beyond to make sure I found exactly what I was looking for. He was knowledgeable, patient, and truly cared a salesman, Abe Muneam. Abe went above and beyond to make sure I found exactly what I was looking for. He was knowledgeable, patient, and truly cared about getting me the best deal possible. His professionalism and genuine approach made the entire process smooth and enjoyable. If you’re looking for a top-notch salesman who treats you like family, ask for Abe Muneam—you won’t be disappointed! More

This company knowingly damages the engines and transmissions of Toyota vehicles. I paid for a transmission oil change twice. I had my 3rd gearbox oil change done by a private mechanic I'm a car m transmissions of Toyota vehicles. I paid for a transmission oil change twice. I had my 3rd gearbox oil change done by a private mechanic I'm a car mechanic and when I saw what he let out of the automatic transmission No one has ever changed the oil, it's a smelly black liquid. I paid $390 plus Tax twice. And in doing so, they robbed me twice and knowingly reduced the life of my transmission. More

McGrath Review Do not recommend In what should’ve been a seamless process turned into a pretty lengthy ordeal. Came in to check out a 2025 Tacoma that they list there were two available on the lot. been a seamless process turned into a pretty lengthy ordeal. Came in to check out a 2025 Tacoma that they list there were two available on the lot. Turned out they only had one available in the lot since the manager has the other in his possession. Salesman told us there was no budging with pricing. Salesman made at least three trips to sales floor manager. Sales manager did not even leave his desk to come and talk to my wife and I about pricing. This is my third Toyota purchased since 2005. This is my last purchased at this dealership. Seems like loyalty to Toyota at this dealership gets you nowhere. Not even a hand shake or conversation with their sales manager who seemed too busy to bother with our purchase. We had money to put down, our own financing, and pretty much Toyota dealership would be paid out that day through our financing (as if it was a cash purchase made on our end since dealership paid out that day and we pay our financing company vs Toyota). Respect goes a long way. I’ll not be purchasing another vehicle from here. If the vehicle I wanted wasn’t readily available at this dealership i would’ve taken my time, money, and family elsewhere. Not pleased. Let’s see how the truck holds up. Luckily the manager left 1 of the two vehicles they listed as available in the dealership lot. More

Avoid this dealership due to misleading practices. On March 28th, I visited McGrath Elmhurst Toyota to purchase a brand-new vehicle. I initially worked with Melissa, who seemed to promise a smooth tr On March 28th, I visited McGrath Elmhurst Toyota to purchase a brand-new vehicle. I initially worked with Melissa, who seemed to promise a smooth transaction. I was interested in an SE Hybrid, but since it wasn't available, Melissa offered me another vehicle that was listed as "for sale but in transit." She emphasized that cars were selling quickly and persuaded me to put down a $1000 deposit after confirming availability with her manager. However, upon returning home, I discovered the dealership’s website still listed the vehicle as "available but in transit," and the status changed to "vehicle in transit, sale pending" the next day. Between March 28th and April 16th, I received sporadic updates from Melissa, stating that the vehicle would likely arrive mid-April. On April 17th, I emailed her for another status update but received no response. Instead, I got a text message from the dealership stating that the vehicle was still in the "build phase" and wouldn't be ready until May 4th—a completely different vehicle than the one I had placed a deposit on. When I visited the dealership in person to resolve the issue, I met the manager, Casey, who was dismissive, rude, and unprofessional. Casey falsely claimed that someone else had placed a deposit on the original vehicle before me, contradicting what Melissa had initially said. Furthermore, while at the dealership for the first time, I checked smart.path.toyota website, which showed the car available to start online purchase. Casey then tried to push me to accept another car in the "build phase" instead. When I insisted on receiving the vehicle outlined in my purchase agreement (which was manufactured in Japan), he brazenly told me to "forget about it" and shockingly stated that the purchase agreement I had signed "doesn't mean anything." This experience highlighted deceptive sales tactics, poor communication, and a lack of integrity at McGrath Elmhurst Toyota. I strongly advise others to be cautious and reconsider dealing with this dealership. More

Bought a used Tacoma in January, felt like we got a fair deal, met Edgar Martinez; Younger gentleman, Not your typical car salesman, not full of xx. Edgar worked closely with me, built the exact trim level deal, met Edgar Martinez; Younger gentleman, Not your typical car salesman, not full of xx. Edgar worked closely with me, built the exact trim level and accessories I wanted; he did not push anything extra on me. Dealership was transparent with the pricing from day one. Yes I paid MSRP, but nothing extra, they did not push anything, no dealer installed options, and no market adjustment. ( I did wait 2 & 1/2 months, but I got exactly what I wanted) More