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McGrath Elmhurst Toyota

Elmhurst, IL

4.4
839 Reviews

440 W. Lake Street

Elmhurst, IL

60126

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Showing 839 reviews

April 19, 2025

Avoid this dealership due to misleading practices. On March 28th, I visited McGrath Elmhurst Toyota to purchase a brand-new vehicle. I initially worked with Melissa, who seemed to promise a smooth tr More

by DG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Casey Krakowski General Sales Manager, Melissa Garcia
April 12, 2025

Bought a used Tacoma in January, felt like we got a fair deal, met Edgar Martinez; Younger gentleman, Not your typical car salesman, not full of xx. Edgar worked closely with me, built the exact trim level More

by deanpaul2009@yahoo.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Martinez
December 01, 2024

Justin made the experience of buying my daughter’s first car absolutely wonderful! From the moment we walked in, he welcomed us with genuine warmth and made us feel at ease. He took the time to explain ever More

by melidasatti
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin
Jan 20, 2025 -

McGrath Elmhurst Toyota responded

Hello, thank you for sharing such a heartfelt review of your experience with Justin! We’re honored to have been part of this special milestone for your family and are thrilled to hear how wonderful Justin made the process for you and your daughter! Congratulations to your daughter on her first car! We hope it brings many memorable moments and safe travels ahead! Please don’t hesitate to reach out if there’s anything we can assist you with in the future! The McGrath Elmhurst Toyota family looks forward to your next visit with us soon!

August 20, 2024

My issue began after leaving with the vehicle and driving it for a day. The Bluetooth microphone never worked. I couldn’t make calls, couldn’t give voice commands, couldn’t do anything that required me to sp More

by skobyn
Recommend Dealer
No
Employees Worked With
Peter Gallichio
Aug 31, 2024 -

McGrath Elmhurst Toyota responded

Hello valued customer, our team is overly apologetic that you didn't get to experience our normal McGrath five star standard during your last visit! Having said this, it's important to get to the bottom of this! Our team deeply cares about every detail, big or small. Please reach out to Nicole Turano to discuss the situation further, at nturano@mcgrathelmhurst.com. McGrath Elmhurst Toyota looks forward to hearing from you soon!

August 04, 2024

I visited this dealership on on7/29/24 and left with my dream first car. My salesperson Dave, was very knowledge and nice, not pushy what so ever. Made my first car purchase memorable! More

by Jossdel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave
Aug 08, 2024 -

McGrath Elmhurst Toyota responded

Jossdel, we're delighted to hear about your five star experience with our team and services during your last visit with us! Especially when working directly with some of our fantastic team members, Dave's the best!

August 02, 2024

This is a nice modern medium-sized operation located very conveniently for me. I did my shopping online and they had a used car I wanted in inventory at a price I expected so it was a pretty easy sale for t More

by Bruce from Elmhurst
Recommend Dealer
Yes
Employees Worked With
Dave Avemian
Aug 08, 2024 -

McGrath Elmhurst Toyota responded

Bruce, we're grateful for your five star feedback regarding your last visit with our team and services! We appreciate being able to take the time to share your kind words, as well as your support! The McGrath Elmhurst Toyota family looks forward to your next visit with us soon!

July 19, 2024

Salesman Edgar Martinez was great and everything was great. Everyone at Toyota dealership was great. More

by MI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Martinez
Aug 01, 2024 -

McGrath Elmhurst Toyota responded

Hello, thank you! We're thrilled to hear about your excellent experience with our team and services! We appreciate you being able to take the time to share and value your support greatly! The McGrath Elmhurst Toyota family looks forward to your next visit with us soon!

June 12, 2024

Great customer service. Michelangelo in the parts department helped me find exactly what I needed while also being very knowledgeable. More

by Exosphere2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Lam
Jun 13, 2024 -

McGrath Elmhurst Toyota responded

Hello, thank you! We're delighted to hear about your excellent experience with our team and services! We appreciate you being able to take the time to share your wonderful feedback and kind words! The McGrath Elmhurst Toyota family looks forward to your next visit with us soon!

March 30, 2024

Good phone etiquette from Hope. The service advisor, Frank, was very helpful at resolving the issue. More

by Char gunnerson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Najwa steele and Frank Gallego
Apr 18, 2024 -

McGrath Elmhurst Toyota responded

Char, we're delighted to hear about your positive experience with Hope's excellent phone etiquette and Frank's helpful assistance in resolving the issue! Providing top-notch customer service is our priority, whether it's over the phone or in person! The McGrath Elmhurst Toyota family looks forward to serving you for years to come!

March 30, 2024

Francisco Gallegos Was my service writer best writer You need to hire more people like him if you wanna be successful More

by rodriguezangelito43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Gallegos
Apr 18, 2024 -

McGrath Elmhurst Toyota responded

Rodrigue, we're glad to hear that you had such a positive experience with your service writer! Providing exceptional service is something we strive for! We appreciate feedback like yours greatly! The McGrath Elmhurst Toyota family looks forward to serving you for years to come!

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