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McGrath City Mazda

Chicago, IL

4.7
673 Reviews

6701 W Grand Ave

Chicago, IL

60707

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Showing 673 reviews

June 17, 2018

Courteous and helpful staff - Rich Hurtado Thanks!! Nice, friendly, and helpful staff. Thanks so much Rich Hurtado. More power to you guys. The facility is clean. First time had a service done and was r More

by mazdagubs
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Hurtado Thanks!!
June 14, 2018

The Go To Great experience. If you have any questions you go to this guy. Juan Carlos has all the answers. No matter how many questions you got, he will go the More

by Rquintero21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Carlos
June 08, 2018

Exceeded My Expectations & VIP Care Exceeding Expectations is every dealers goal but in this case Bilal Ali (sales) & Brian (manager) over achieved in every way in the care given to me. More

by AdamMD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian O'Hare, Ali Bilal
Jun 08, 2018 -

McGrath City Mazda responded

We are glad to hear! Welcome to our City Mazda Family! See you at your first service visit!

June 03, 2018

Customer service Juan was patient considerate and knowledgeable The team was about selling cars and making customers feel good about their purchase. The car sells it More

by Q5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Drescher, James Licardie, Juan Carlos
June 02, 2018

great salemen Brian and Andre helped me locate the vehicle I was looking for and helped me secure a sweet deal in less than 24 hours. The deal was exactly what we a More

by disunit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian O'Hare, Andre Jennings Jr
May 30, 2018

Purchased a Jeep Grand Cherokee Great dealer with great salesmen. Walked in and Ali greeted me and my father and was very helpful and and understanding. He is a must go to when buyin More

by ORamirez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ali Bilal
May 26, 2018

Great CarBuying Experience Luis was a pleasure to work with and made the whole process very easy and smooth. Was very cool and not overly pressuring and really worked to make s More

by jeilts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian O'Hare, James Licardie, Luis Jimenez
May 26, 2018 -

McGrath City Mazda responded

Welcome to our family! Have a great Memorial day weekend in your new Mazda

May 03, 2018

Exceptional Customer Service I'm a first-time car buyer and thought I'd pop into Autobarn City Mazda to test drive the 2018 Mazda CX-5. From the moment I stepped foot into the de More

by migarcia5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian O'Hare, Luis Jimenez
May 02, 2018

Nubuudy reply me I lost my car n now need some document n claim the gap insuerence n somehow they void my warranty plane n didnt get my credit back as well refund chec More

by dipesh_6590
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian O'Hare, James Licardie, Ali Bilal
May 12, 2018 -

McGrath City Mazda responded

Good afternoon. Actually, upon review with, Mr. O'Hare, Mr. Licardie and Mr Bilal have been extremely helpful and have been communicating numerous times back and forth via the email history we saw. Our understanding is that the process in which you are going through is about a 4-5 week process for cancellations, and it appears that they have gotten you the information within two weeks of them getting involved. We look into all negative reviews to determine what happened to prevent fictitious reviews that slander the organization, brand, and personnel. Please feel free to continue your communication with Brian O'Hare, the sales manager. There have been numerous emails between us so to say we have not communicated with you is just not fair.

May 01, 2018

A perfect example of how car-buying should be. Our entire experience was smooth as smooth can be. Brian (Sales Manager), Carlos (Sales Associate) and James (Finance) were all top-notch guys who mad More

by EandJ2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian O'Hare, James Licardie, Juan Carlos
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